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Johnson Lexus of Durham
Durham, NC
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40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More
Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No nonsense, fair and they get the job done! More
Amazing customer experience! I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming env I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming environment and options they offer. I was apprehensive about dealerships in general due to past experiences where there's a lot of pressure and inattention to your needs. Sometimes, it's extra intimidating if you're a woman. My experience here was the opposite of that: he listened, shared his wisdom, and found me the car I wanted in record time. It was a trade-in that met all my needs and had so many extra features I could hardly believe the great value. The financial consultant Simon was also very attentive and explained the options very thoroughly. Johnson Lexus is in a class of their own! I highly recommend them. More
Nothing compared to the Lexus experience, Period! Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease and convenience of service! All in all other brands just don't stack up! Nuff said! More
Thank you Johnson Lexus! I leased a new IS earlier this year, and I absolutely love it! My salesperson, Raphael Courchia, was very knowledgable and helpful, never pushy. From I leased a new IS earlier this year, and I absolutely love it! My salesperson, Raphael Courchia, was very knowledgable and helpful, never pushy. From the moment I entered the dealership, I felt like my needs were his priority. The whole process was seamless; Raphael addressed my questions and concerns while walking me through each step of the way. I really appreciated his attentiveness and patience. Everyone at the dealership was very friendly and went out of the way to say hello to me. This type of customer service is certainly not something you get to experience everyday. I will definitely be back! More
Great Experiences with Sales and Service! I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car buying experience smooth. The entire Johnson team sold in a way that added no pressure to purchase a vehicle, but made me feel that the most important part of the process was not buying from them, but to ensure that I purchased the right vehicle at a fair price. I believe that all sides came away happy from my transaction and I will definitely do additional business with them in the future. More
Excellent service goes too!!! My experience at Johnson Lexus was outstanding! Abdel was very helpful, I would without a doubt refer someone to Johnson Lexus!! I'm in love with my 2 My experience at Johnson Lexus was outstanding! Abdel was very helpful, I would without a doubt refer someone to Johnson Lexus!! I'm in love with my 2015 Lexus ES 350!! More
Great people to work with Having been a Lexus owner (from Johnson Lexus - Durham) for over 9 years it was time to get a new one, and never even considered another Brand. Abdel Having been a Lexus owner (from Johnson Lexus - Durham) for over 9 years it was time to get a new one, and never even considered another Brand. Abdel was extremely helpful with my situation and made the whole ordeal of buying a car enjoyable. Sr. Management is more than reasonable to work with you and make sure you are comfortable with your purchase and that you are put in the proper vehicle. More
"Great service and Great sale person" I just purchase 2016 RC 200t from Johnson Lexus, i'm very happy about it. Abdel he is my salesman, he took his times to find what i want and answer al I just purchase 2016 RC 200t from Johnson Lexus, i'm very happy about it. Abdel he is my salesman, he took his times to find what i want and answer all my questions, if you want to get the Lexus, i'm recommending Johnson Lexus of Durham and Abdel to help you out. More
Purchase of 2017 RX350 I recently purchased a 2017 RX350. I walked into the sales room and immediately was approached by Jonathan Foster. He was kind and so willing to ans I recently purchased a 2017 RX350. I walked into the sales room and immediately was approached by Jonathan Foster. He was kind and so willing to answer all questions. I had a 2015 RX and was familiar with the car but he explained all the differences and upgrades. He went above and beyond working with me the next few days as we wanted to sell my old Lexus to my daughter and therefore needed some time to work that out. I have been very pleased with this dealership for sales and services for many years and will continue to choose the Durham location as well as recommend it!!! More