Johnson Lexus of Durham

battery check Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. T Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. They found nothing and reported that back to me, and also mentioned that device Hum had been found in other Lexus cars which had the same problem. I had installed the Hum 3 weeks previously. I've since removed Hum from the car. They were exceptionally polite and respectful the whole time and charged nothing for the service. So far, so good. More

Consistently excellent Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently exce Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently excellent! I would not go any place else for my automotive needs More

Great Service As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were miss As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were missing from the LX470. As usual the prices quoted for the parts were well below what I could get online. The cost of the service was also very reasonable. More

service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They represent your company. to the max. More

Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More

30,000 mile check up plus nc inspection It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyo It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyone I know with a lexus talks about how great the service is. I think thats why people keep coming back. More

Intersteller Performance Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and hel Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and helpful. All my concerns were immediately addressed. More

A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very pleasant experience. More

40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More

Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No nonsense, fair and they get the job done! More