Johnson Lexus of Durham

Great customer service! I purchased my car at the Durham location and Arthur Wright was amazing! I told him what I was looking for and he found something even better. He was I purchased my car at the Durham location and Arthur Wright was amazing! I told him what I was looking for and he found something even better. He was very polite and curtious. I would definitley recommend family and friend to Lexus of Durham. Ask for Arthur!! More

Overall great experience! I had a great experience at Johnson Lexus of Durham. I made an appointment online to test drive a vehicle and the person I was scheduled with was help I had a great experience at Johnson Lexus of Durham. I made an appointment online to test drive a vehicle and the person I was scheduled with was helping another customer and introduced me to Arthur Wright. I know Mr. Wright rode on at least 5 test drives until I found my perfect Lexus. He was patient and attentive, answering all my questions. I would definitely go back to Johnson Lexus for my next vehicle purchase. More

very pleasant. Employee kept me informed on what services needed to be done. He explained the reasons they needed to be done. Very polite and all done in a reasonab Employee kept me informed on what services needed to be done. He explained the reasons they needed to be done. Very polite and all done in a reasonable amount of time. More

60000 mile check up The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only obse The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only observation was I wanted to check out the new 2017 suv(rx350) in the showroom and that Model wasn't in the showroom....just the large SUV.) More

Rene is great and cares about his customers Rene, is always very nice and polite to me,he cares deeply about his customers. Johnson-Lexus is very lucky to have him. He cares about the cars as we Rene, is always very nice and polite to me,he cares deeply about his customers. Johnson-Lexus is very lucky to have him. He cares about the cars as well as his customers to make sure they are happy More

routine service very relaxing, pleasant experience -very nice waiting room, Kevin, as always, was communicative, informative and always helpful. I really enjoy my vis very relaxing, pleasant experience -very nice waiting room, Kevin, as always, was communicative, informative and always helpful. I really enjoy my visit. My car was clean inside and out and I have confidence in the work. More

Great service as usual Sales and technology service were great. Went in to buy my 2015 Lexus NX300H and instead came out with a new 2017 model NX200T. The new car had the Sales and technology service were great. Went in to buy my 2015 Lexus NX300H and instead came out with a new 2017 model NX200T. The new car had the collision avoidance system and also all wheel drive which I prefer. More

An Excellent Service Experience and Faster Than Expect!!! My entire experience with Johnson Lexus of Durham was incredible! The staff is nothing short of awesome. It was my first service with my new 2016 GX My entire experience with Johnson Lexus of Durham was incredible! The staff is nothing short of awesome. It was my first service with my new 2016 GX 460 and I was a walk-in. I expected to be there for a couple hours but the service was completed in 50 minutes and my car was washed. I am not sure that you can ask for a better service experience... also notable is the fact that their wifi is very fast and support VPN tunneling... might not be a big deal to some but made a big difference in how productive I could be sitting at the dealership. Many xxxxxxto the time and effort the dealership spent in making the service experience as painless and simple as possible. More

Great. 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the pro 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the progress. 3. Work was completed in the time originally estimated.4. The work was done very satisfactorily. 5. Pleasant surroundings in which to wait. ^. Even though I opted to wait for my car, I was offered transportation to anywhere I needed to go. 7. Check out was fast and efficient. More

Another Fine Service Experience Needed repairs were made as expected and car delivered on-time, cleaned inside and out at the expected price. Free refreshments were provided while I Needed repairs were made as expected and car delivered on-time, cleaned inside and out at the expected price. Free refreshments were provided while I waited in a comfortable lounge; can't ask for more than that. More