
Johnson Lexus of Durham
Durham, NC
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Quick and Outstanding Experience I made a decision on last week that I was ready to get a new vehicle but something different this time as I have only driven BMW's for the last 6 year I made a decision on last week that I was ready to get a new vehicle but something different this time as I have only driven BMW's for the last 6 years; however, after speaking with my mechanic he suggested that I purchase a Lexus as they're more reliable and less expensive. Point taken! I called the "1-800" number on Friday afternoon and had spoken with Eslam. I explained to him that I would like to sale my current car first and purchase at the first of the year. He reassured me that I should come and speak with him and see what he would be able to work out for me and I must say he exceeded EVERY expectation. This by far was the best experience that I have had while buying a car! I am sooo in love with this car! "She" is everything that I could have ever asked for in a reliable car! I will be forever a LEXUS FAN! Thank you, Eslam! You were really a blessing! More
Best experience ever!! My husband and I can not say enough about this dealership and especially our salesmen "Raphael Courchia"!! We are new to the area and decided to sto My husband and I can not say enough about this dealership and especially our salesmen "Raphael Courchia"!! We are new to the area and decided to stop at this dealership to look at the Lexus GX. The dealership itself is beautiful - and we were lucky to get Raphael to work with us. We went on our test drive and the next day we had our new GX. The whole experience was so good that we went back to see Raphael a month later and left with an ES also!! We love this place.... More
Best Car Buying Expereince I've ever had. Mr. Said and Simon were a pleasure to do business with, quick, forthcoming and sincere. I have purchased numerous cars through the years and this was Mr. Said and Simon were a pleasure to do business with, quick, forthcoming and sincere. I have purchased numerous cars through the years and this was the best one ever. More
Outstanding Experience!!! I purchased my 2015 certified RX 350 from Johnson Lexus in Durham. My salesperson was Arthur Wright and he was outstanding! He was extremely profess I purchased my 2015 certified RX 350 from Johnson Lexus in Durham. My salesperson was Arthur Wright and he was outstanding! He was extremely professional throughout the entire process - from the time he greeted me at our initial meeting to the delivery of my vehicle. I truly believe that he worked with me to get the best deal for me. Nakia Britt (technology expert) was also outstanding in making sure I understood all the technology aspects of my vehicle prior to me taking delivery. I met the manager (can't remember his name) and he was also very professional and extremely nice. It was overall the best car buying experience I've had in a very long time. Would definitely recommend this dealership and please ask for Arthur!!! More
Outstanding service I recently bought my 2017 Lexus RX 350. Jonathan Foster was very enjoyable and patient to work with. He was very prompt in his responses and thorough I recently bought my 2017 Lexus RX 350. Jonathan Foster was very enjoyable and patient to work with. He was very prompt in his responses and thorough in going over all the options. More
Excellent Buying Experience From the time I saw the vehicle I wanted online to the handshake as I left, my experience with Johnson Lexus was superb. I flew from South Florida, w From the time I saw the vehicle I wanted online to the handshake as I left, my experience with Johnson Lexus was superb. I flew from South Florida, was picked up at the Raleigh airport by Clay Callaway, and the process began. The paperwork was ready, the 2016 Tacoma was ready and the experience took 1.5 hours from arrival at the dealer to the time I got on the road back to Florida. Everyone I dealt with was interested, professional and knowledgeable. An unexpected pleasure in auto buying. More
Superior Buying Experience! I set an online appointment. Clay Callaway accommodated my early arrival. He was professional and efficient. He helped me find the car I was lookin I set an online appointment. Clay Callaway accommodated my early arrival. He was professional and efficient. He helped me find the car I was looking for and discussed leasing vs buying. Within 2 hours I drove off with a 2017 RX 350. I am extremely satisfied with Clay Callaway's service and attention to detail. I would recommend him and Johnson Lexus of Durham to anyone in the market for a new vehicle. More
Good Experience Clay was friendly and professional. We are completely satisfied with our buying experience and are happy Lexus owners. If you are looking for a relaxe Clay was friendly and professional. We are completely satisfied with our buying experience and are happy Lexus owners. If you are looking for a relaxed, non pushy, professional car dealership then this is your place. More
Excellent lease buyout experience I made an appointment for a lease buyout transaction. When I arrived, Clay Callaway met me and thoroughly described the process, paperwork requirement I made an appointment for a lease buyout transaction. When I arrived, Clay Callaway met me and thoroughly described the process, paperwork requirements and state registration. Everything went smooth and without an issue. Sorry, don't recall service exec and finance manager who were also very efficient. More
Good experience. Salesperson Jonathan Foster was consistently professional and helpful. Nakia Britt answered all my technology questions and gave good advice on the in Salesperson Jonathan Foster was consistently professional and helpful. Nakia Britt answered all my technology questions and gave good advice on the initial settings. Felt I paid too much, but the "car buying process" always leaves me feeling like I paid too much. Love the RX 350 and its safety features. More