Johnson Lexus of Durham

Excellent Buying Experience From the time I saw the vehicle I wanted online to the handshake as I left, my experience with Johnson Lexus was superb. I flew from South Florida, w From the time I saw the vehicle I wanted online to the handshake as I left, my experience with Johnson Lexus was superb. I flew from South Florida, was picked up at the Raleigh airport by Clay Callaway, and the process began. The paperwork was ready, the 2016 Tacoma was ready and the experience took 1.5 hours from arrival at the dealer to the time I got on the road back to Florida. Everyone I dealt with was interested, professional and knowledgeable. An unexpected pleasure in auto buying. More

Superior Buying Experience! I set an online appointment. Clay Callaway accommodated my early arrival. He was professional and efficient. He helped me find the car I was lookin I set an online appointment. Clay Callaway accommodated my early arrival. He was professional and efficient. He helped me find the car I was looking for and discussed leasing vs buying. Within 2 hours I drove off with a 2017 RX 350. I am extremely satisfied with Clay Callaway's service and attention to detail. I would recommend him and Johnson Lexus of Durham to anyone in the market for a new vehicle. More

Good Experience Clay was friendly and professional. We are completely satisfied with our buying experience and are happy Lexus owners. If you are looking for a relaxe Clay was friendly and professional. We are completely satisfied with our buying experience and are happy Lexus owners. If you are looking for a relaxed, non pushy, professional car dealership then this is your place. More

Excellent lease buyout experience I made an appointment for a lease buyout transaction. When I arrived, Clay Callaway met me and thoroughly described the process, paperwork requirement I made an appointment for a lease buyout transaction. When I arrived, Clay Callaway met me and thoroughly described the process, paperwork requirements and state registration. Everything went smooth and without an issue. Sorry, don't recall service exec and finance manager who were also very efficient. More

Good experience. Salesperson Jonathan Foster was consistently professional and helpful. Nakia Britt answered all my technology questions and gave good advice on the in Salesperson Jonathan Foster was consistently professional and helpful. Nakia Britt answered all my technology questions and gave good advice on the initial settings. Felt I paid too much, but the "car buying process" always leaves me feeling like I paid too much. Love the RX 350 and its safety features. More

very pleasant. Employee kept me informed on what services needed to be done. He explained the reasons they needed to be done. Very polite and all done in a reasonab Employee kept me informed on what services needed to be done. He explained the reasons they needed to be done. Very polite and all done in a reasonable amount of time. More

Fantastic service With 405,000 miles on it, you might expect that my 1998 LS 400 would be nearing the end of its life. But Johnson Lexus has provided such FABULOUS serv With 405,000 miles on it, you might expect that my 1998 LS 400 would be nearing the end of its life. But Johnson Lexus has provided such FABULOUS service that it still runs like a new car. And after the complimentary car wash it looks like a new car, too! Thank you, Johnson Lexus! More

Great customer service! I purchased my car at the Durham location and Arthur Wright was amazing! I told him what I was looking for and he found something even better. He was I purchased my car at the Durham location and Arthur Wright was amazing! I told him what I was looking for and he found something even better. He was very polite and curtious. I would definitley recommend family and friend to Lexus of Durham. Ask for Arthur!! More

Overall great experience! I had a great experience at Johnson Lexus of Durham. I made an appointment online to test drive a vehicle and the person I was scheduled with was help I had a great experience at Johnson Lexus of Durham. I made an appointment online to test drive a vehicle and the person I was scheduled with was helping another customer and introduced me to Arthur Wright. I know Mr. Wright rode on at least 5 test drives until I found my perfect Lexus. He was patient and attentive, answering all my questions. I would definitely go back to Johnson Lexus for my next vehicle purchase. More

60000 mile check up The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only obse The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only observation was I wanted to check out the new 2017 suv(rx350) in the showroom and that Model wasn't in the showroom....just the large SUV.) More