
Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 780 reviews
Bought a New Car Mr. Foster was excellent to work with. This was my first experience at Johnson Lexus. I will Know more after we experience your service on our new veh Mr. Foster was excellent to work with. This was my first experience at Johnson Lexus. I will Know more after we experience your service on our new vehicle. More
Always Excellent Service Rudy Padilla consistently provides superior service. When I drop off my vehicle, I am confident that any maintenance issues will be addressed promptly Rudy Padilla consistently provides superior service. When I drop off my vehicle, I am confident that any maintenance issues will be addressed promptly and professionally. More
Excellent buying experience I initially contacted this dealership online to ask for an internet price. They responded within an hour with a great price and I decided to come in I initially contacted this dealership online to ask for an internet price. They responded within an hour with a great price and I decided to come in for a test drive. I worked with Derrick Rhodes who was courteous, professional, and knowledgeable about the car. He was never pushy and was a pleasure to work with. We were able to talk through the price and the value of my trade in and an agreement was reached fairly quickly. I found the negotiation to be fair and painless and got an excellent price. The financing process was equally painless. Overall, I found this dealership to be less pressured than most and I enjoyed the experience. The facilities are immaculate and the service was top notch. Thank you Derrick and the rest of the folks at Johnson Lexus in Durham! More
Excellent Customer Service as Usual My car needed repairs during a hectic holiday week. Brenda Lacy, my service consultant, made the experience go as smoothly as possible, from providin My car needed repairs during a hectic holiday week. Brenda Lacy, my service consultant, made the experience go as smoothly as possible, from providing me a loaner to updating me on the status of my repairs on a timely basis. I always appreciate the high level of customer care at Johnson Lexus of Durham.. More
a sales person who knows what you want It has only been less than 10 days since my old car broke down. I never expected to be able to find a new car this fast. Thanks to the help of Jonatha It has only been less than 10 days since my old car broke down. I never expected to be able to find a new car this fast. Thanks to the help of Jonathan and this dealership, I was able to get the car that satisfies all of my requirements. I sometimes found that Jonathan knows more about what I want than I do myself. Great experience overall! More
Rudy is always Terrific!! We brought in both our cars at the same time for routine maint. It was seemless!!!! We even discussed and looked at the new cars for a possible trad We brought in both our cars at the same time for routine maint. It was seemless!!!! We even discussed and looked at the new cars for a possible trade up! More
GS Purchase Jeremy Bridges takes care of his customers. Recommends and finds the appropriate vehicle, then ensures complete satisfaction with it. We are his cli Jeremy Bridges takes care of his customers. Recommends and finds the appropriate vehicle, then ensures complete satisfaction with it. We are his clients for life. More
Professional and honest My experience with your dealership was a positive one. Jonathan was very professional and honest. He was friendly and answered my questions honestly. My experience with your dealership was a positive one. Jonathan was very professional and honest. He was friendly and answered my questions honestly. When I buy my next lexus, I will call him. More
Excellent Working with Bob Barrett and Tom Campbell was a friendly and efficient experience. Bob had great knowledge of the vehicles and was patient to answer a Working with Bob Barrett and Tom Campbell was a friendly and efficient experience. Bob had great knowledge of the vehicles and was patient to answer all questions. Tom contacted us immediately after our initial inquiry and remained available throughout the process. Overall a quality run operation with excellent employees. More
First Time Lexus Owner After having many different brands of car we decided to try a Lexus. Since normally car buying can be quite frustrating and time consuming we were a l After having many different brands of car we decided to try a Lexus. Since normally car buying can be quite frustrating and time consuming we were a little apprehensive when we entered the showroom. Abdel Abou-Auf made the whole experience quite enjoyable and stress free. He was a delight to deal with and was never pushy in any way. He was honest and open which we very much appreciated. After having a lifetime of cars we put him in the top three salesmen that we have ever met. We will definitely recommend him to our family and friends. More