
Johnson Lexus of Durham
Durham, NC
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Excellent experience at Johnson Lexus of Durham Arthur Wright has been very helpful in working with me to get cars there. We have leased three and purchased one car over the past three years. Arth Arthur Wright has been very helpful in working with me to get cars there. We have leased three and purchased one car over the past three years. Arthur has been outstanding in getting the cars and moving us through the processes with great skill and More
Great buying experience We recently picked up our Lexus NX from Johnson Lexus Durham. Abdel did a fantastic job helping us make this decision. Coming from driving BMW, work We recently picked up our Lexus NX from Johnson Lexus Durham. Abdel did a fantastic job helping us make this decision. Coming from driving BMW, working with Lexus has been quite educational for us. We initially struggled very much to adapt, the technology package threw us off a little bit.. But their customer service is unparallell. Abdel, technology support people and the management were extremely professional and willing to help us get on board with the new product. Lexus as such is an amazing ride, They do have some work ahead of them to catch up with German technology, but the dealer Won us over with their customer care, in spite of our slight reservations we decided to keep the vehicle, we knew we were in good hands. More
Excellent service! I have always received excellent service from Lexus at Durham and this appointment was not any different. The customer service is outstanding! Brenda I have always received excellent service from Lexus at Durham and this appointment was not any different. The customer service is outstanding! Brenda Lacey, Service Advisor is certainly an asset to this Lexus dealership. She was very pleasant to work with and very helpful, too. More
Buying Rx350 from Eslam Said I was looking for a certified used RX350, Eslam Said was my sales person, it was a great experience. Eslam was helpful, professional, and experienced. I was looking for a certified used RX350, Eslam Said was my sales person, it was a great experience. Eslam was helpful, professional, and experienced. He showed me multiple cars, discussed their xxxxxxand con's, and went the extra mile when I asked to drive one that was still being detailed. He did not push or pressure me. Once I had decided on the vehicle I wanted he expedited my buying experience. I shopped around for a car, by far Johnson Lexus was the most professional dealership I visited. More
Service Dec 31, 2016 Service was great as always, Jennifer kept me informed on the progress and the problem they found. Warranty issue, part is on order and follow up rep Service was great as always, Jennifer kept me informed on the progress and the problem they found. Warranty issue, part is on order and follow up repair to be scheduled when part is received. More
Excellent car buying experience. I gave Johnson Lexus 5 stars for quite a few reasons. The experience my wife and I went through was by far the best purchasing experiences we have ev I gave Johnson Lexus 5 stars for quite a few reasons. The experience my wife and I went through was by far the best purchasing experiences we have ever had. The staff was professional, courteous, and very informative. Most of all there was no pressure and no games when it came to purchasing our vehicle at Johnson Lexus. We are now Lexus customers for life More
Very helpful team over there I bought a Toyota Corola for this lexus branch. They have a very helpful team over there. Eslam was my sales agent and Robert Brunson was the finance I bought a Toyota Corola for this lexus branch. They have a very helpful team over there. Eslam was my sales agent and Robert Brunson was the finance manager. More
Top Notch incomparable sales experience Creme de la creme! Expedited service, competitive pricing, superb customer service, all topped off with the red bow. This is my 3rd Lexus and I've ha Creme de la creme! Expedited service, competitive pricing, superb customer service, all topped off with the red bow. This is my 3rd Lexus and I've had 2 BMWs in between...hands down Johnson Lexus customer service runs circles around Performance BMW and the Lexus cost of ownership is unparalleled. Patrick Kelley is personable, knowledgeable, and fun to work with. More
The Best! My new car sales person, Eslam Said, was extremely knowledgeable, immediately assessed my needs and then presented me with all the opinions available. My new car sales person, Eslam Said, was extremely knowledgeable, immediately assessed my needs and then presented me with all the opinions available. I NEVER felt any pressure, which I value as a customer. Eslam was very personable, lots of fun and a pleasure to work with. With my previous Lexus, I have worked with Brenda Lacy in the Service Department. She too, has always been extremely knowledgeable and has taken such good care of me throughout the years! The entire dealership works together like a finely tuned orchestra...doesn't get any better than Johnson Lexus of Durham...thank you all!! More
Incredible experience! My wife and I are not big fans of dealing with car sales people, however Eslam and Abdel changed that for us. They made selecting a car, the negotiat My wife and I are not big fans of dealing with car sales people, however Eslam and Abdel changed that for us. They made selecting a car, the negotiation process and ultimately driving away in a brand new vehicle one of the most delightful experiences ever! We highly recommend Johnson of Durham and suggest you ask for Eslam and Abdel for the ultimate car buying experience! More