
Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 780 reviews
Streamlined experience responsible for our 3 Lexus purchases I was so LUCKY to be met by Danny Feagans when I stepped in the the Durham, NC Lexus dealership! We are self-employed professionals and don’t often ha I was so LUCKY to be met by Danny Feagans when I stepped in the the Durham, NC Lexus dealership! We are self-employed professionals and don’t often have the time to “car shop.” When I stepped into the beautiful showroom, I was greeted by Danny, who asked what I was looking for. Wiithin 3o minutes, I was taking the exact car that I had requested to my home to show my husband (who the car was for) prior to purchase! Who does that??? We were pleased to be able to inspect the vehicle and drive it at our leisure. We returned the following day and purchased the same model SUV, but in a different color! After the purchase, a representative came to our home (1.5 hrs away) and picked up the vehicle to get a few “husband add ons” installed. On a side note, my LEXUS SUV is 10 years old and I am still in LOVE with it! 200K miles and it still runs like new! #LEXUSLoyalty More
Absolutely Grand My salesperson, Justin Bowden, was absolutely wonderful. He was a nice mix of even spirit and knowledge. I had one SUV in mind, but with Justin's gent My salesperson, Justin Bowden, was absolutely wonderful. He was a nice mix of even spirit and knowledge. I had one SUV in mind, but with Justin's gently guidance, I am driving a SUV that I appreciate. Justin is warm, personable, and friendly. It is apparent that these qualities have been stressed as important in the Lexus dealership. i look forward to coming in and joining the Lexus family More
Excellent Experience I have leased vehicles from the same manufacturer for over 10 years. I decided to check out a few other dealerships, and I was extremely impressed wi I have leased vehicles from the same manufacturer for over 10 years. I decided to check out a few other dealerships, and I was extremely impressed with the experience that I had with Greg Jackson and Ryan Meagher. They were extremely accommodating and made my car buying experience a real pleasure. I highly recommend. It was one of the best experiences I've had with buying/leasing a car and I've been very happy with my choice of vehicles. More
Amazing Sales Experience Greg Jackson is a great sales associate to work with. He is not pushy and gave me a great deal. Did take quite a while to wait for finance. The dealer Greg Jackson is a great sales associate to work with. He is not pushy and gave me a great deal. Did take quite a while to wait for finance. The dealership is beautiful and has a great selection. Overall, I would give the process three stars, but because I enjoyed working with Greg so much I will push it up to 5. If you need a Lexus ask for him. More
Ask to work with Greg Jackson!! Honest, and genuine!!! Greg Jackson was recommended by multiple friends that stated, "they had an amazing buying experience from him." Hence, my friends insisted that I requ Greg Jackson was recommended by multiple friends that stated, "they had an amazing buying experience from him." Hence, my friends insisted that I request Greg upon arrival at Lexus of Durham.. Putting it simply: Best recommendation from a friend ever, and BEST car buying experience ever.. It doesn't take long to realize how much Greg cares about his guests, and is always willing to go the extra mile.. I know this definitively to be true because this is how I felt about the customer service provided by him. More
Great Salesman! I love the Lexus brand, but frankly I’ve never been crazy about the car buying process. My mind was quickly changed when working with my salesman Greg I love the Lexus brand, but frankly I’ve never been crazy about the car buying process. My mind was quickly changed when working with my salesman Greg Jackson. He was warm, friendly, informative and made me feel confident about my car decision. This is really important to me as a consumer when investing in a product like Lexus and in general. Unfortunately finance was the only downfall of this dealership, providing a long wait and mediocre service. My experience with Greg definitely outweighed that and is the reason I am going to come back and recommend my friends and family. More
Great experience I had a great experience here. They really roll put the red carpet for the customer. I loved how they warmed up the car and made sure they were famili I had a great experience here. They really roll put the red carpet for the customer. I loved how they warmed up the car and made sure they were familiar with it before seeing the customer. I would purchase another vehicle from here. Jonathan was a great salesman. Very professiinal, courteous, and an overall nice human being. More
Excellent Service We are very happy with our new car. Clay Calloway was exceptional and helped us pick out the perfect car. I would recomment Johnson Lexus and I will We are very happy with our new car. Clay Calloway was exceptional and helped us pick out the perfect car. I would recomment Johnson Lexus and I will definitely buy one through Clay again. More
Great Jon Choi was my salesperson and it was a pleasure working with him on my lease. I'm very pleased with Johnson Lexus, Jon, and my new Lexus RX 350. Jon Choi was my salesperson and it was a pleasure working with him on my lease. I'm very pleased with Johnson Lexus, Jon, and my new Lexus RX 350. More
No hassle purchase Great customer service, honored my request and Clay Calloway is Best sales associate. He continues to follow up even months after my purchase. I wo Great customer service, honored my request and Clay Calloway is Best sales associate. He continues to follow up even months after my purchase. I wouldn’t go to any other dealerships More