Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 757 reviews
Hands Down the Best Experience I cannot express how please I was with my car buying process. I hadn’t “really” gone in to purchase a car, I was just “looking”. When I walked in, I cannot express how please I was with my car buying process. I hadn’t “really” gone in to purchase a car, I was just “looking”. When I walked in, I was promptly greeted. Everyone was very friendly. I told the salesperson Justin what I was “looking” for. He then asked me a series of questions to get a better understand of what I really needed and how to best assist me. I never got the impression that he was just trying to sell me a car. He actually cared about what my needs and wants were. Once I told him everything, he recommended a couple of cars and brought them out so that I could test drive them. I wasn’t 100% sold on any of them so Justin said take it home overnight and let me know what you think tomorrow. I did that! And of course I did fall in love with the car ?. I returned the next day and again was promptly greeted. Justin asked me how I liked the car. I told him..I wanted it ?. Not to long after I was signing papers and rolling out of the showroom floor with my new car ?. Quick and Easy!!! Best Experience Ever!! More
Everything went smoothly!!! Thanks Jon and Robert!! The entire team was very professional!! They answered any and all questions. They went through all the features of the car so I was comfortable w The entire team was very professional!! They answered any and all questions. They went through all the features of the car so I was comfortable with the vechile. They showed me all the various settings and controls the vechile possess. Thanks More
Best deal in town If you are shopping for Lexus, this is the place you want to go. you could easily find your next car with hard working sales people. Find Jon Chio for If you are shopping for Lexus, this is the place you want to go. you could easily find your next car with hard working sales people. Find Jon Chio for your next Lexus! More
It's First class as you walk in the dealership I recommend Jon Choi at Johnson Lexus of Durham. Its First class experience Start to finish, the buying experience was exceptional; from the sale di I recommend Jon Choi at Johnson Lexus of Durham. Its First class experience Start to finish, the buying experience was exceptional; from the sale discussion to wrapping up the financing and then delivery from the prep crew. The offer of unlimited future support added a value that cannot be ignored and put the icing on the cake. I couldn't have asked for anything more and very much appreciate the way this buying experience was handled. I love My New RX450HL See you in 3 years. Keep up the good work. Thank you Jon. More
Great an kind people The service was great the person that put me in the car that I wanted was great he made sure everything was right with the deal the service department The service was great the person that put me in the car that I wanted was great he made sure everything was right with the deal the service department was nice an friendly also i have no complaint More
PERFECT! Professional, Friendly and a true Pleasure! Danny Feagans has been my salesperson for the last 2 vehicles purchased at Johnson Lexus in Durham. I cannot say enough great things about Danny. He a Danny Feagans has been my salesperson for the last 2 vehicles purchased at Johnson Lexus in Durham. I cannot say enough great things about Danny. He always had my best interest in mind, listened to what I wanted, not so much what was available. I knew he would find the perfect fit for me and he did! Simon Lunt went over my financing and was very thorough. Answered all my questions without hesitation. Matt Spinak called me first thing this morning with my Enform updates as promised. No reminders necessary with this team! Great Team! I'm proud to be their "Guest"! More
Used both salesmen Derrick worked for a month solid for us, finding us the best suv. This guy gave us excellent customer service and literally gave us his cell number wh Derrick worked for a month solid for us, finding us the best suv. This guy gave us excellent customer service and literally gave us his cell number which we called many times and he answered every time. He wasn’t able to be at work the day we came to buy the car so Jon helped us out in the buying process. They both deserve a raise. Great and excellent service all around. Thank you!! More
We love our new Lexus! Everyone was very friendly, helpful, & knowledgeable. The staff worked with us until we got exactly what we wanted We love our new Lexus. Thank you! Everyone was very friendly, helpful, & knowledgeable. The staff worked with us until we got exactly what we wanted We love our new Lexus. Thank you! More
Classy place to buy a car! Jon Choi at Johnson Lexus sold me a certified pre-owned Lexus SUV. It was my fourth Lexus, so you know I love the cars, and that is because they look Jon Choi at Johnson Lexus sold me a certified pre-owned Lexus SUV. It was my fourth Lexus, so you know I love the cars, and that is because they look good and don’t break! The pre-owned manager John Henley know what I was looking for in a car and called to say he had something he thought I’d like. Jon Choi met me at the door, showed me the car and took me for a test drive in that car and one a year newer. He went over all the features of each and showed me how they worked (my current Lexus was 10 years old so a lot of enhancements had been made!). I agreed to buy the car within an hour of arriving. We negotiated price in a dignified manor. Jon was pleasure to deal with. He wanted me to leave the dealership happy-I did! I picked up the car the next day. I had a friend with me for both trips and he was amazed by the level of service and the professionalism of the entire staff. My thanks to Jon and the team. More
Stellar experience Buying a car can be very stressful but Jon made the experience enjoyable and delivered first-class service. I had a great experience with Ryan as well Buying a car can be very stressful but Jon made the experience enjoyable and delivered first-class service. I had a great experience with Ryan as well. More