Johnson Lexus of Durham
Durham, NC
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2 cautions for you to be aware of: - they did not TELL the truth about THE MAINTENANCE PLAN/COREY. manipulation. And - DMV TAX we were not informed that we have a Temp. Plate and we will receive an $850 b the truth about THE MAINTENANCE PLAN/COREY. manipulation. And - DMV TAX we were not informed that we have a Temp. Plate and we will receive an $850 bill from DMV later that we will have to pay to get a Permanent registration. Unethical practices. Btw this is our #5 Lexus…we are not new to Lexus but this time it is was BAD. More
Every interaction with Johnson Lexus has been excellent, from our first visit 5 years ago when Rick S. assisted us when we were shopping for a luxury SUV. I always get the red carpet treatment from Service from our first visit 5 years ago when Rick S. assisted us when we were shopping for a luxury SUV. I always get the red carpet treatment from Service Advisor Michael W when I come in for scheduled maintenance. Great service and excellent response time. More
My 3rd Lexus - this was THE best experience. My sales agent - Tyre, was under no pressure, answered all questions, and was truly pleasant! I never thought I would be writing a great review for My sales agent - Tyre, was under no pressure, answered all questions, and was truly pleasant! I never thought I would be writing a great review for a dealership - but they are GREAT!!! I must mention Bob, who picked us up and drove us to the dealership - 4 hours away! THE BEST More
Traveling thru the RDU area and needed an oil change! Tyler handled my service and got me in and out and back on the road! I would recommend this dealership, exceptional service and nice staff! Tyler handled my service and got me in and out and back on the road! I would recommend this dealership, exceptional service and nice staff! More
Awesome experience, helpful and respectful staff. I paid a fair price for the car. It was probably the least expensive used car on their lot, but I was treated as though I was purchasing a high end v I paid a fair price for the car. It was probably the least expensive used car on their lot, but I was treated as though I was purchasing a high end vehicle. Have had the car for several months, with no surprises. More
We had a great experience at Johnson, the salesmen were friendly and not pushy. Additionally, they worked hard to make sure that we were happy throughout the process. friendly and not pushy. Additionally, they worked hard to make sure that we were happy throughout the process. More