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Johnson Lexus of Durham

Durham, NC

4.8
768 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 768 reviews

August 09, 2024

I always receive Platinum Level service from my Service Advisor Rene Cardoso at Johnson Lexus Durham! Rene Cardoso always has a smile on his face! He is welcoming, kind, knowledgeable, helpful, resourceful More

by D. Marks-Evans
Recommend Dealer
Yes
Employees Worked With
Renee Cardoso Johnson Lexus Of Durham Service Advisor
Aug 09, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear about your fantastic experiences with Rene and the team at Johnson Lexus of Durham! Thank you for being a loyal customer for over 10 years and sharing such detailed feedback.

August 09, 2024

Efficient and seamless, had never been there before, the greater were great staff and service was exceptional.. Appreciate all the help, loaner and service.. Jeff Hamburg More

by J.hamburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
Aug 09, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear that your first visit was efficient and seamless! The team at Johnson Lexus of Durham at Southpoint is always here to provide exceptional service. Thanks for sharing your experience!

August 08, 2024

Ron is and has always been great to take care of my needs. He is the best. More

by cpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Keer
Aug 08, 2024 -

Johnson Lexus of Durham responded

Thank you for stopping by to share a positive review of Ron and Johnson Lexus of Durham at Southpoint!

August 08, 2024

Professionalism from check in to check out spacious waiting area with an assortment of complementary goodies. More

by Robinsoncubed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 09, 2024 -

Johnson Lexus of Durham responded

Thank you for highlighting the professionalism and amenities at Johnson Lexus of Durham at Southpoint! We're glad to hear your visit was comfortable from start to finish.

August 01, 2024

Adedeji was very helpful. We had changed both the exterior/interior colors and upgraded the package from Premium + to Luxury. He was able to find the car in acceptable time More

by Bockxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adedeji, Simon
Aug 01, 2024 -

Johnson Lexus of Durham responded

Thank you for sharing your experience! We're glad Adedeji could assist with finding the perfect car at Johnson Lexus of Durham at Southpoint. Enjoy your new ride!

July 27, 2024

Very pleased with customer service,business manager extremely helpful in answering questions and explaining all coverages More

by EmilyNP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Vega
Jul 29, 2024 -

Johnson Lexus of Durham responded

Emily - Thank you for sharing your positive experience with us! We're glad to hear our team at Johnson Lexus of Durham at Southpoint was helpful and informative. Enjoy your new vehicle!

July 02, 2024

Ron Kerr is outstanding. He is responsive and takes good care of our vehicle. The gentleman who picks up and delivers the car does a wonderful job as well. Thank you Johnson More

by jallen201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kerr
Jul 02, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear that Ron and our team at Johnson Lexus of Durham at Southpoint provided outstanding service. Thank you for sharing your positive experience!

June 21, 2024

First sales associate (Steve Macgilray -1) set a date and time. Upon arrival he basically blew us off and after 40mins waiting brought a different associate to find the car we had agreed to see! We lef More

by Cwrch2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve MacGilray, Rick Singletary
Jun 24, 2024 -

Johnson Lexus of Durham responded

Thank you for sharing your experience. We're sorry to hear about the initial inconvenience but glad that Rick was able to turn things around for you at Johnson Lexus of Durham at Southpoint. We appreciate your continued loyalty and hope you're enjoying your 7th Lexus!

June 19, 2024

They always go the extra mile. Been a long time customer. They always treat me well. More

by vaverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Padilla
Jun 21, 2024 -

Johnson Lexus of Durham responded

This is a fantastic review. Thanks from the entire team at Johnson Lexus of Durham at Southpoint!

June 05, 2024

They are very pleasant, professional, and do a wonderful job keeping my car running great! More

by Pat D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Bellamy
Jun 05, 2024 -

Johnson Lexus of Durham responded

All of us at Johnson Lexus of Durham at Southpoint are happy to see this wonderful feedback! Thank you, Pat!

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