Johnson Lexus of Durham

Buying a car isn’t at the top of my list of favorite things to do, even though the outcome means I usually have a new (to me) vehicle. The whole process usually terrifies me before I even walk in the d things to do, even though the outcome means I usually have a new (to me) vehicle. The whole process usually terrifies me before I even walk in the door because I think of high pressure sales tactics, are they being honest with me, etc. I was appointed a salesman when I made a call to inquire about a Lexus RX350 I saw online - he didn’t come with a referral from a friend, he was a total stranger to me, which heightened my anxiety :). Kareem Wilkin, you’re a superstar! Your patience, your knowledge, your professionalism and your demeanor gives you 5 stars in each category! Thank you for your guidance in helping me make a dream come true. I drove off the lot with tears in my eyes from my whole experience to include the fact that I am now a proud owner of a beautiful newer Lexus RX350 and also that I left my 15 year old Lexus 350 behind (she served me very well, but it was time for me to upgrade myself cuz she would probably have lasted another 10 years or more!). You can’t beat a Lexus and you can’t beat the service that Kareem provides. Kareem, you made buying my new car a wonderful experience and for that I thank you from the tip of my grill to the tail of my bumper! More

Jayda Bettum used car sales what a superstar. Jayda a rookie in the auto industry researched the used BMW I bought in a Lexus dealer. She was able to share the majority of features in this used c Jayda a rookie in the auto industry researched the used BMW I bought in a Lexus dealer. She was able to share the majority of features in this used car, made me comfortable with my purchase and handle all the details from price to warranty extremely professionally. She is someone you want to work with. More

Excellent sales staff and service. All the staff are friendly and professional. My wife and I had a good experience. All the staff are friendly and professional. My wife and I had a good experience. More

Service was excellent. Brandon responded quickly to any questions. Will return to Lexus of Durham. Brandon responded quickly to any questions. Will return to Lexus of Durham. More

Very professional and efficient. I was there to purchase a used Lexus and trade my current car. I drove from Maryland very early in order to arrive by 9:00 am so I could complete t I was there to purchase a used Lexus and trade my current car. I drove from Maryland very early in order to arrive by 9:00 am so I could complete the transaction and get back to Maryland the same day. Steve Weinberg got everything done, and I was heading back to Maryland by 11:30 am. Great dealership! More

I had a flat tire while on vacation, called The dealership and they got me right in replaced my tire and I was on my way again in 2 hours. dealership and they got me right in replaced my tire and I was on my way again in 2 hours. More

Professional, courteous, completed work as requested in a timely manner. Compliments to the person who detailed my vehicle...brought it in dirty...thank you! timely manner. Compliments to the person who detailed my vehicle...brought it in dirty...thank you! More

Professional personnel , experienced service department and good amenities while we wait for sevvice to be completed and good amenities while we wait for sevvice to be completed More

Customer service was great. Everyone was very friendly and professional. Ben,Tommy,Mike,and Stevie. Everyone was very friendly and professional. Ben,Tommy,Mike,and Stevie. More

It was a great experience with our car purchase at Johnson Lexus Durham. All team members are professional and helpful. They treat customer with respect and patience. Their services are very much appr Johnson Lexus Durham. All team members are professional and helpful. They treat customer with respect and patience. Their services are very much appreciated! More