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Johnson Lexus of Durham

Durham, NC

4.8
781 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 781 reviews

May 05, 2023

Overall a good experience. Poor on follow up request. A little deceptive on financing rates More

by Cdudley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
May 10, 2023 -

Johnson Lexus of Durham responded

Thank you for your review! We appreciate your feedback and the opportunity to assist you in your car buying experience. If there is anything we can do to further assist you, please let us know.

May 05, 2023

I definitely had a great experience at the dealership in Durham. Tommy Graves was a great salesman. He wasn't overly aggressive. He applied just enough pressure to make the sale. More

by derricklburnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Graves 5 stars
May 10, 2023 -

Johnson Lexus of Durham responded

Thank you for your feedback! We are glad you enjoyed your recent visit to Johnson Lexus. It was our pleasure to assist you!

May 04, 2023

Beverly Arrington was our saleswoman and she was great. She kept us updated on the car we had selected as it was shipped from Japan and then pivoted when we chose a different color. She ushered us through More

by egfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverly Arrington
May 10, 2023 -

Johnson Lexus of Durham responded

Thank you for your kind words about our team member, Beverly! Our team at Johnson Lexus looks forward to serving you again.

May 03, 2023

Love dealing with the service department Ms Brenda Lacy. Excellent service each time I go. More

by Fabian Strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Arrington
May 10, 2023 -

Johnson Lexus of Durham responded

Thank you for your great feedback! We look forward to serving you again at Johnson Lexus.

May 02, 2023

Rick was my sales person and he made the process seamless. His customer service skills are excellent! More

by annpenn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Singletary
May 03, 2023 -

Johnson Lexus of Durham responded

Thank you for your feedback! We are happy to hear you had a great experience with our team at Johnson Lexus.

April 30, 2023

It was a pleasure working with Ryan Davis on this purchase. He listened to what we wanted and did all he could to fulfill More

by Jrhodes214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
May 01, 2023 -

Johnson Lexus of Durham responded

Thank you for your review! We are glad you enjoyed your experience with our team at Johnson Lexus. We look forward to serving you again!

April 29, 2023

Sales, financing and service members were all outstanding to work with. We have no complaints on our experience with every individual we came into contact with. Best car buying experience ever. Would recomme More

by accheshire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quinten in service , Devin McCullough, Bo Darden
May 01, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you enjoyed your car buying experience at Johnson Lexus. We look forward to serving you again!

April 28, 2023

Great facility and great service all around. I traveled an hour and a half to purchase a vehicle here and I would do it again. More

by Zcurrie04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett
May 01, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you had a great experience at Johnson Lexus. It was our pleasure to assist you!

April 27, 2023

Our experience buying a new Lexus IS 359 was fantastic! Johnson Lexus arranged to have our car transported in from another dealer and then delivered to us 2 1/2 hours away. We were so excited we couldn’t More

by Dbharris1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdel Abou-Auf, Eryk Rippenhagen, Corey Martin
Apr 28, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us! It was our pleasure to assist you. We hope you continue to enjoy your new IS!

April 26, 2023

The pre-sales attention was excellent however at car pickup there were some issues of staffing that caused a delay. I was pleased by their efforts to mitigate these. The post sales was also good with my More

by rittder@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Carnes
Apr 28, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! We greatly appreciate your feedback. If there is anything we can do to further assist you, please let us know!

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