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Johnson Lexus of Durham

Durham, NC

Overview
Reviews
Vehicles
4.8
829 Reviews
Call Dealership (855) 298-3215
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1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 829 reviews

October 12, 2025

The dealer shop was very clean and the staff was very willing to to help More

by thomas110
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arthur Wright IV
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Oct 14, 2025 -

Johnson Lexus of Durham responded

We are so happy that our Johnson Lexus of Durham at Southpoint team delivered an excellent experience. Thank you, Thomas!

October 11, 2025

Fantastic service as always. Ron always is always concerned for his clients and highly recommend him More

by ltdgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron as service tech
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Oct 14, 2025 -

Johnson Lexus of Durham responded

Thank you for your kind words and recommendation! We are proud to have Ron on our team and we will be sure to pass along your praise to him. We look forward to serving you again in the future at Johnson Lexus of Durham at Southpoint.

October 09, 2025

I am extremely pleased with Johnson Lexus of Durham. Jeff was very professional with me and I will definitely ask for him on my next service job. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taz
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Oct 09, 2025 -

Johnson Lexus of Durham responded

Hi Bev, we’re happy to hear Jeff made your experience so smooth! Thanks for choosing Johnson Lexus of Durham at Southpoint and sharing your feedback. We look forward to seeing you again!

October 06, 2025

South point Johnson Lexus especially on the pre owned department are awesome, Michael and Steven are very helpful, kind and transparent. From start to finish went so smooth because of their wiling to hel More

by Adtut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown , Steven Vega and Steve Parson
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Oct 07, 2025 -

Johnson Lexus of Durham responded

Thank you for choosing Johnson Lexus of Durham at Southpoint! We're so glad Michael and Steven made your car-buying experience smooth and enjoyable. We hope to see you again down the road!

October 05, 2025

Everyone was so pleasant and the car wash was very good and my tires were so clean after the tire rotation! More

by Nhratliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 06, 2025 -

Johnson Lexus of Durham responded

We love to hear this! Thank you for choosing Johnson Lexus of Durham at Southpoint and for sharing your experience. Helpful service and a sparkling car—what more could you ask for? We hope to work with you in the future.

October 04, 2025

Sales. AND SERVICE departments equally good!! All professional people who are knowledgeable and helpful!!! Highly recommended!!! More

by Giselamiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McCullough, Patrick Kelley, Arthur Wright IV, Katelyn Paul, Corey Martin
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Oct 06, 2025 -

Johnson Lexus of Durham responded

Thank you for choosing Johnson Lexus of Durham at Southpoint and for giving our Sales and Service Teams a rave review! We hope to see you again soon! Safe travels!

October 02, 2025

Great experience in buying our certified used vehicle at Johnson Lexus of Durham. Brian B went out of his way to answer our questions and ensure we had a good car buying experience. All the stall we came in More

by Thefolks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Bunting, Devin McCullough
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Oct 03, 2025 -

Johnson Lexus of Durham responded

Thank you for choosing Johnson Lexus of Durham at Southpoint! We're glad to hear Brian and the rest of our team provided you with a helpful and friendly experience. We look forward to seeing you again in the future!

October 01, 2025

Great as always-quick and efficient-easy checkin and kept informed of progress and when ready More

by trwarner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Oct 02, 2025 -

Johnson Lexus of Durham responded

Thank you for stopping by to leave Johnson Lexus of Durham at Southpoint a wonderful review!

September 30, 2025

Seems like the only thing they care about is the sale, not the purchaser. This survey is about services that we haven’t received. Dealership was in a hurry to get us out the door. Gave 15 minute overview More

by Mblakley35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Oct 01, 2025 -

Johnson Lexus of Durham responded

We aim to provide a thorough and caring sales process, so we are disappointed to read about your rushed feeling and lack of service follow-up. We would like to investigate this further and ensure you're properly taken care of. Would you mind sharing your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, so we can assist you better? Thank you.

Oct 01, 2025 -

Mblakley35 responded

The survey asked us about how well our service was. There was never any service scheduled or done. Dealership was fishing for a good review. Our salesman left before we took delivery. She arranged a tech person and one other to get us out the door. It was a little bit after 5 pm, I guess it was quitting time. We were told we could come back anytime if we had any further questions.

September 05, 2025

Had an absolutely wonderful experience! Aqeel and Steven were very understanding and patient, and were a pleasure to work with! They both made the experience so much less stressful, and mad More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aqeel Nisar, Steven Vega
Report | Print
Sep 08, 2025 -

Johnson Lexus of Durham responded

Michael, thank you for sharing your wonderful feedback about Aqeel and Steven! We're so happy to hear they made your car-buying experience so smooth and stress-free at Johnson Lexus of Durham at Southpoint. Your recommendation means a lot to us!

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