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Johnson Lexus of Durham
Durham, NC
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Mike Allen was by far the best Saleman we have ever dealt with at an auto dealership! Mike and the entire staff were friendly, courteous, and extremely helpful in helping us find the perfect car for us, and with at an auto dealership! Mike and the entire staff were friendly, courteous, and extremely helpful in helping us find the perfect car for us, and getting us on the road in the timeframe we needed to make another appointment. Mike was also extremely knowledgeable about the vehicle we purchased. Thanks for a wonderful experience! More
I had an excellent experience with this dealership. I want to thank Ryan who was my sales consultant for a phenomenal job,Mostafa (GSM) and Darius(Finance Manager) for a great car buying experience. Th I want to thank Ryan who was my sales consultant for a phenomenal job,Mostafa (GSM) and Darius(Finance Manager) for a great car buying experience. They worked very hard to ensure I was happy prior to leaving the dealership. When I first arrived I was greeted by Ryan and told him what I wanted. From that point on he provided me with exceptional customer service, he listened and was attentive, patient, very professional and transparent when it came to my concerns and inquiries. His main focal point was to make sure I got what I wanted and would be satisfied with the car I was inquiring about. I am very pleased and could have asked for a better sales consultant than Ryan. More
We received our car in December and still have not received our second key fob. In April, they told us we would get it in May. In June, they told us they did not know when we would get it. They wou received our second key fob. In April, they told us we would get it in May. In June, they told us they did not know when we would get it. They would reach out to the district manager and get back with us. They have not called us back. We are very frustrated after waiting patiently. More
Jae Kim did an excellent job helping with the sell of my Lexus RC 350. Very professional atmosphere and I am hopeful the service department will add to my initial experience. Lexus RC 350. Very professional atmosphere and I am hopeful the service department will add to my initial experience. More
The whole experience was great from start to finish Everyone was friendly, knowable, courteous, patient and went over and beyond my expectations Everyone was friendly, knowable, courteous, patient and went over and beyond my expectations More