
Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 780 reviews
I have been taking my vehicle to Johnson Lexus Durham for over 10 years and have always received excellent service. Brenda Lacy is an exceptional service advisor. I wouldn’t take my car anywhere else. over 10 years and have always received excellent service. Brenda Lacy is an exceptional service advisor. I wouldn’t take my car anywhere else. More
First time owning a Lexus. The car is excellent but what’s better is the dealership. The buying process was very easy and the sales dept is detailed and efficient. What I was t The car is excellent but what’s better is the dealership. The buying process was very easy and the sales dept is detailed and efficient. What I was truly impressed with was the service dept. They have that down to a science at Johnson Lexus. All aspects of getting you car serviced was done as promise and on time to the minute. I’m sold on that dealership. Great team there More
Crystal Perry was phenomenal to work with during this process. Crystal was able to help us without using any sales pressure tactics. She is extremely knowledgeable and if she doesn't know the answer she process. Crystal was able to help us without using any sales pressure tactics. She is extremely knowledgeable and if she doesn't know the answer she will research it and followup with you. We couldn't be happy with our 2025 Lexus TX. More
As always our experience with service at this dealership was absolutely excellent including the attitude and attention of staff to our needs. The service leader Ron is outstanding. was absolutely excellent including the attitude and attention of staff to our needs. The service leader Ron is outstanding. More
My buying experience with Mike Brown was Great. Also I noticed all associates were very friendly. i would definitely recommend this dealership. Also I noticed all associates were very friendly. i would definitely recommend this dealership. More
Johnson Lexus is my go to dealership for cars and service. I’ve been a customer for more than two decade and as a result, I drive the finest best maintained vehicles on the road. Special tribute goes service. I’ve been a customer for more than two decade and as a result, I drive the finest best maintained vehicles on the road. Special tribute goes to both sales and service who work hand-in-hand to provide a superior experience at Johnson Lexus. More
Ivette from Johnson Lexus of Durham at Southpoint went above and beyond in helping me find the perfect first vehicle for my daughter. From the start, she was attentive, patient, and genuinely invested in above and beyond in helping me find the perfect first vehicle for my daughter. From the start, she was attentive, patient, and genuinely invested in making sure we found a car that met our needs and budget. She took the time to understand what we were looking for, presented multiple options, and provided insightful recommendations without any pressure. She was transparent, thorough, and made sure every detail was handled smoothly, ensuring an stress-free experience. Her professionalism and exceptional customer service made this milestone purchase truly special for our family. Thanks to Ivette, my daughter now has a reliable and safe first car that she absolutely loves! More
Dealership was excellent. Carl worked with us and shepherded us through the wait list and got us EXACTLY what we wanted. He was patient with us and did a fantastic job. Carl worked with us and shepherded us through the wait list and got us EXACTLY what we wanted. He was patient with us and did a fantastic job. More
Johnson Lexus Durham NC has attentive, customer oriented, responsive, kind employees. I have noticed their positive energy and the same employees over the years. They are always knowledgeable and have a bo responsive, kind employees. I have noticed their positive energy and the same employees over the years. They are always knowledgeable and have a bounce in their step! Great place to work and to be a customer. More
Great, pleasant and patient. . I would definitely recommend his service to others…100% satisfied and use him again for my next purchase. . I would definitely recommend his service to others…100% satisfied and use him again for my next purchase. More