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Johnson Lexus of Durham

Durham, NC

4.8
741 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 741 reviews

November 08, 2024

BEST Service around My service advisor TYLER IS VERY GOOD BETTER THAN EXCELLENT KEPT ME INFORM AS WHAT THEY WERE DOING ON MY CAR THE DEALERSHIP IS FIRST CLASS AS WELL AS THE EMPLOYEES THANKS AGAIN FOR More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Niemyski, Timothy Carnes
Nov 11, 2024 -

Johnson Lexus of Durham responded

Billy, we're delighted to hear that Tyler and the team at Johnson Lexus of Durham provided you with first-class service. Thank you for your kind words and trust in us! Safe travels ahead!

October 19, 2024

Great service. Service adviser was very helpful. Car was ready when promised. Car was washed during visit. More

by Jimclark530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Oct 21, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear you had a great experience at Johnson Lexus of Durham at Southpoint, Jim! Our team is committed to providing helpful service and timely care. Thank you for sharing your feedback, and we look forward to serving you again!

October 15, 2024

Always a great experience having service on the car performed at Johnson Lexus - timely, efficient, and a comfortable setting. More

by monte.welch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
Oct 16, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear that your service visits at Johnson Lexus of Durham at Southpoint have been timely and efficient. Thank you for sharing your positive experience, and we look forward to welcoming you back!

October 08, 2024

Buying a car isn’t at the top of my list of favorite things to do, even though the outcome means I usually have a new (to me) vehicle. The whole process usually terrifies me before I even walk in the d More

by MJSlieter
Recommend Dealer
Yes
Employees Worked With
Kareem Wilkin
Oct 08, 2024 -

Johnson Lexus of Durham responded

MJSlieter, we're delighted to hear that Kareem made your experience at Johnson Lexus of Durham at Southpoint so memorable! It's fantastic knowing he provided the patience and professionalism you needed. Enjoy every moment with your new Lexus RX 350!

October 07, 2024

Jayda Bettum used car sales what a superstar. Jayda a rookie in the auto industry researched the used BMW I bought in a Lexus dealer. She was able to share the majority of features in this used c More

by Shirley Herrmann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jayda Bettum & Corin King
Oct 07, 2024 -

Johnson Lexus of Durham responded

Shirley, we're delighted to hear that Jayda provided such a professional and comfortable experience at Johnson Lexus of Durham at Southpoint. Thank you for recognizing her efforts, and enjoy your BMW!

October 07, 2024

Excellent sales staff and service. All the staff are friendly and professional. My wife and I had a good experience. More

by vedennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett
Oct 07, 2024 -

Johnson Lexus of Durham responded

Ronald, we're delighted to hear you had a five-star experience with Rico and the team at McGovern Hyundai Brockton! Enjoy your new Hyundai, and thank you for choosing us!

September 27, 2024

Service was excellent. Brandon responded quickly to any questions. Will return to Lexus of Durham. More

by Deedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 27, 2024 -

Johnson Lexus of Durham responded

Deedee, thank you for trusting Johnson Lexus of Durham at Southpoint with your business!

September 25, 2024

Very professional and efficient. I was there to purchase a used Lexus and trade my current car. I drove from Maryland very early in order to arrive by 9:00 am so I could complete t More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Weinberg
Sep 26, 2024 -

Johnson Lexus of Durham responded

Greg, we're delighted to hear that Steve and the team at Johnson Lexus of Durham at Southpoint made your experience smooth and efficient. Safe travels back to Maryland in your new Lexus!

September 23, 2024

I had a flat tire while on vacation, called The dealership and they got me right in replaced my tire and I was on my way again in 2 hours. More

by gewill0648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 23, 2024 -

Johnson Lexus of Durham responded

We're glad to hear that our team at Johnson Lexus of Durham at Southpoint could quickly get you back on the road during your vacation. Thanks for sharing your experience! Safe travels ahead!

September 19, 2024

Professional, courteous, completed work as requested in a timely manner. Compliments to the person who detailed my vehicle...brought it in dirty...thank you! More

by JAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morris
Sep 19, 2024 -

Johnson Lexus of Durham responded

Jake, we're glad to hear you had a positive experience at Johnson Lexus of Durham at Southpoint! Thanks for the kind words and compliments on our detailing work. Safe travels!

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