Johnson Lexus of Durham

The service is always amazing here. Tyler is the best service advisor I’ve ever had. He always make sure that my vehicle is running top notch by keeping me updated. Tyler is the best service advisor I’ve ever had. He always make sure that my vehicle is running top notch by keeping me updated. More

I had a great experience with Kareem. He paid attention to exactly what I was looking for. The first vehicle Kareem showed me was the one. No need to look any further. He was very patient He paid attention to exactly what I was looking for. The first vehicle Kareem showed me was the one. No need to look any further. He was very patient and kind even assisted with returning my rental car. I most definitely would contact Kareem for any future purchases. He's definitely an asset to the company. If you're ready to make a new purchase ask for Kareem! Thank me later. Signed by A Happy Customer More

Crystal was a pleasure to work with. She was very knowledgeable and helped me quite a bit in picking out a car. She went above and beyond what I would’have expected and even brought the She was very knowledgeable and helped me quite a bit in picking out a car. She went above and beyond what I would’have expected and even brought the automobile to my house so I could try it in the area I usually drive in. I would give her a five star rating and recommend her to anyone looking for a new car. More

I love the service. I am very pleased with my service assistant. Quintin Bellamy . He is so professional and is a hard worker. I also enjoy the waiting area and the sn I am very pleased with my service assistant. Quintin Bellamy . He is so professional and is a hard worker. I also enjoy the waiting area and the snacks !! More

A word of warning if you plan on purchasing a vehicle here ...a verbal or even a written guarantee on a trade-in value may not be honored. I say this because that is exactly what happened to me two weeks here ...a verbal or even a written guarantee on a trade-in value may not be honored. I say this because that is exactly what happened to me two weeks ago. I do not fault the salesman as I believe he acted in good faith but his sales manager refused to honor my written offer from CarMax. The salesman told me they would honor a written offer from CarMax but not one from Carvanna. In a side note, the CarMax offer was the same one I received from the local Mercedes dealer. I expect dealers to always try and get the upper hand but I have NEVER had one go back on a written guarantee before. I only purchased the car because my wife had already been inside the car (it was for her 70th birthday) since I believed that we had settled the trade-in question. It wasn't the money that upset me so much as the fact they went back on what they told me.. All I can do is to tell everyone I can to beware at this dealership. I can promise that when I buy my car next year, it won't be here!!!! More

We worked with Emily to purchase our vehicle. Throughout the process, Emily was patient, friendly and professional. I would recommend Johnson Lexus of Durham! Throughout the process, Emily was patient, friendly and professional. I would recommend Johnson Lexus of Durham! More

BEST Service around My service advisor TYLER IS VERY GOOD BETTER THAN EXCELLENT KEPT ME INFORM AS WHAT THEY WERE DOING ON MY CAR THE DEALERSHIP IS FIRST CLASS AS WELL AS THE EMPLOYEES THANKS AGAIN FOR GOOD BETTER THAN EXCELLENT KEPT ME INFORM AS WHAT THEY WERE DOING ON MY CAR THE DEALERSHIP IS FIRST CLASS AS WELL AS THE EMPLOYEES THANKS AGAIN FOR HELPING ME TO KEEP MY CAR GOING More

Great service. Service adviser was very helpful. Car was ready when promised. Car was washed during visit. Service adviser was very helpful. Car was ready when promised. Car was washed during visit. More