Johnson Lexus Of Raleigh

Fantastic Experience I've had a Lexus sedan since 2004 and finally decided it was time to get an SUV. I've continually taken my ES330 to Johnson Lexus Raleigh for service, I've had a Lexus sedan since 2004 and finally decided it was time to get an SUV. I've continually taken my ES330 to Johnson Lexus Raleigh for service, and it was never a hassle. I always called to request a loaner vehicle for the days I couldn't wait around in one of the many cozy lounges. My service technician always worked with me and my budget so that I could plan ahead any big services. When I started the process of searching for a pre-owned vehicle, all hands were on deck to help me find the exact one to serve my needs. Eb was gracious every time I reached out to check out the car or change appointment times. He even stayed late to assist in the purchase and lead me through the buying process. There was someone to walk me through the features of the SUV and even paired my phone to the bluetooth and set my seat. I got my picture with the big red bow and everything! I highly recommend using Eb and his associates at Johnson Lexus of Raleigh. More

Superior Customers Service.... The entire Johnson Lexus team was amazing! As I walked in the front doors, I was warmly greeted by their amazing Director of First Impressions. Her na The entire Johnson Lexus team was amazing! As I walked in the front doors, I was warmly greeted by their amazing Director of First Impressions. Her name is Michelle Alston. I had a terrible experience at an out-of-state car dealer, and was very weary of anymore con artist car dealers.....however, Michelle came to my rescue with her amazing smile and great energy! She could tell that I was not in a good mood. I informed her of my terrible experience at car dealer X, and she proceeded to listen and be very attentive to what I needed. She recommended the most compassionate sales agent available who was Eb Udofia! Eb was amazing! Attentive to detail, Eb listened to my terrible tale and worked to craft a deal that was more than fair to me. HE LISTENED! I am very grateful for his outstanding service! Sales Manger Greg was great also....he gave Eb support in finalizing the deal and making me feel comfortable. Finance mgr Bethany was very professional and personal. The attendant at the coffee station was great also! If the general manager is reading this, I must say that you have an amazing staff and you need to personally shake the hands of everyone that I have mentioned. Due to their efforts. You have a customer for life! More

Exhilarating Experience Johnson Lexus of Raleigh has a surplus of satisfactory inventory, not to mention the staff is one of the most delightful group of people around town! Johnson Lexus of Raleigh has a surplus of satisfactory inventory, not to mention the staff is one of the most delightful group of people around town! I had the pleasure of work with the amazing Sergio! Sergio has a beautiful personality and went above and beyond to ensure I had everything I needed in order to make the perfect purchase from me. Although I did not use their finance department, I was welcomed by the woman behind a beautiful smile named Karrissa, she made sure I was well taken care of even followed up days after my purchase! Now my Atomic Silver RC 350 Sport is a dream! I couldn’t have picked a better car! It’s sleek, and luxurious but with an edge. The perks that Johnson Lexus was able to accommodate me with included free car washes, valet parking at select locations and many other things! Thank you all so much at Johnson Lexus of Raleigh for an unforgettable experience! More

Professional and Great Service Car buying experience is not always pleasant one but going to Johnson Lexus Raleigh is truly a delightful experience. I bought GS350 for myself last y Car buying experience is not always pleasant one but going to Johnson Lexus Raleigh is truly a delightful experience. I bought GS350 for myself last year and went back to purchase my father's car this year. I shopped around and checked out couple of other dealers in Raleigh but the service level was disappointing. Dashiel Boye was very professional, attentive and good with follow up through out the sales transaction. I am quite impressed with the way the Johnson Lexus is keeping up the level of service with all of the sales staffs and especially thankful to Dashiel Boye for his excellent customer service. Anna Kim More

Amazing Sales Experience Travis was amazing. He was knowledgeable and made the process feel seamless. This was the first sales experience I’ve had where I didn’t feel overwhel Travis was amazing. He was knowledgeable and made the process feel seamless. This was the first sales experience I’ve had where I didn’t feel overwhelmed or anxious. More

Amazing Sales Experience - Wonderful Sales Team Johnson Lexus of Raleigh has always been an exceptional dealership. I had the pleasure of working with an awesome sales Team, Richard Amadin, Eb Udofi Johnson Lexus of Raleigh has always been an exceptional dealership. I had the pleasure of working with an awesome sales Team, Richard Amadin, Eb Udofia and Moses Norman. I have purchased three vehicles from Johnson Lexus and each experience has been AMAZING!! They were understanding to my unique need and always able to provide me with the car buying experience I need to walk off the lot with the vehicle I LOVE! Their customer service and friendly environment continues to amaze me with every visit. Great job to the Salea Team and the entire Johnson Lexus Family !! You all are AWESOME More

Happy customers I am giving a 5 star rating because everyone knows buying a car can/ is stressful and honesty I was dreading the experience. I came armed with a book, I am giving a 5 star rating because everyone knows buying a car can/ is stressful and honesty I was dreading the experience. I came armed with a book, snacks , and My iPad and cancel all my plans for the day. From the moment we spoke with a salesmen (Travis Howard) I was upfront on what I wanted hoping to take charge of this experience. Well he listened and OK! We picked out our car did the paper work...LONGGGGG AND BORINGGGGG But Travis made it bearable. He made sure to let us know every step of the way. He offered snacks and drinks. The facility had a place for my husband to watch the game and a separate room for me to read also a computer area for my girls(life saver). Long story short Less than a year later we are back to buy our 2nd Lexus with Travis ! He has made my husband a very happy man.... me to the second time wasn’t that bad Thanks Travis More

Outstanding Service - Travis Howard (Sales Consultant) Travis Howard is an exceptional Sales Consultant! He was highly recommended by previous customers and now I know why. He is very professional, perso Travis Howard is an exceptional Sales Consultant! He was highly recommended by previous customers and now I know why. He is very professional, personable, and knowledgeable. Travis went above and beyond in finding the right car for me, executing the sale in a timely manner and with a deal for a great price and financing. Competitive dealers I worked with did not compare. I have been telling others about my exceptional experience working with Travis and Johnson Lexus of Raleigh. I am a very satisfied customer. Thank you. More

First Class Experiences: 2 new Lexus in 3 months! Just an overall great experience - that should be experiences - we bought a 2019 LX 570 in November and a 2019 RX 350 Luxury in January!! Everyone th Just an overall great experience - that should be experiences - we bought a 2019 LX 570 in November and a 2019 RX 350 Luxury in January!! Everyone there is so accommodating. I enjoy how we were called "guests" versus customers. Tim Lyon was simply great to work with - we had good chemistry with him. He does exactly what he says, has great follow up and attention to detail; very understanding and empathetic to our personal needs; always available by phone/text/email to support you; always prompt (we had to drive 3 hours one way to get there and he was always right there to meet us). And we feel like he REALLY is appreciative of our business. That means a lot! And, Ovi Frent is terrific too!! He was so gracious, understanding, and appreciative of our business. These are two impressive professionals!!! Frankly, everyone we came into contact with seemed great, as did the overall dealership experience. The customer spaces are beautiful, you have access to snacks and beverages - we just felt special. That is important to us. We traded 2 vehicles in almost perfect condition with low mileage because we did not enjoy our experiences with the dealership. Tim (and Ovi) certainly made our vehicle purchasing a pleasure!! More

Great Love my car. Enjoying The car very much. Waiting on the airbag concern to be resolved. That is all i can say at this time Love my car. Enjoying The car very much. Waiting on the airbag concern to be resolved. That is all i can say at this time More