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Johnson Lexus Of Raleigh
Raleigh, NC
2,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,159 reviews
February 09, 2019
First Class Experiences: 2 new Lexus in 3 months! Just an overall great experience - that should be experiences - we bought a 2019 LX 570 in November and a 2019 RX 350 Luxury in January!! Everyone th Just an overall great experience - that should be experiences - we bought a 2019 LX 570 in November and a 2019 RX 350 Luxury in January!! Everyone there is so accommodating. I enjoy how we were called "guests" versus customers. Tim Lyon was simply great to work with - we had good chemistry with him. He does exactly what he says, has great follow up and attention to detail; very understanding and empathetic to our personal needs; always available by phone/text/email to support you; always prompt (we had to drive 3 hours one way to get there and he was always right there to meet us). And we feel like he REALLY is appreciative of our business. That means a lot! And, Ovi Frent is terrific too!! He was so gracious, understanding, and appreciative of our business. These are two impressive professionals!!! Frankly, everyone we came into contact with seemed great, as did the overall dealership experience. The customer spaces are beautiful, you have access to snacks and beverages - we just felt special. That is important to us. We traded 2 vehicles in almost perfect condition with low mileage because we did not enjoy our experiences with the dealership. Tim (and Ovi) certainly made our vehicle purchasing a pleasure!! More
by wjerman
Employees Worked With
Terry Pope (delivered our RX), Ovi Frent, Tim Lyon
February 08, 2019
Great Love my car. Enjoying The car very much. Waiting on the airbag concern to be resolved. That is all i can say at this time Love my car. Enjoying The car very much. Waiting on the airbag concern to be resolved. That is all i can say at this time More
by Jjones123
Employees Worked With
Not sure of his name but the guy that dekivered the car, Zack Gray
February 07, 2019
Wonderful experience My experience was wonderful and pleasant. Dashiel was very much on point. I called and expressed to him the car I was interested in. Dashiel and his My experience was wonderful and pleasant. Dashiel was very much on point. I called and expressed to him the car I was interested in. Dashiel and his manager gave me a great deal. I also appreciated Borjan walking me thru the controls and all the extra things the car has . More
by VSanders
Employees Worked With
Ariel(insurance), Karissa(finance), Borjan(delivery specialist), Bethany Scott, Dashiel Boye
February 07, 2019
New UX Staff was great. Knowledgable and answered all questions. I love your staffs professionalism and willingness to assist in anyway possible. I usually d Staff was great. Knowledgable and answered all questions. I love your staffs professionalism and willingness to assist in anyway possible. I usually don't do surveys but I am so impressed with Johnson Lexus I had to do the survey. More
by LCKeith
Employees Worked With
Craig Green, Ken Ward, Justin Larson
February 07, 2019
Great dealership - Gavin is awesome to deal with. Would not hesitate to refer all my family and friends to deal with Gavin. All of our transactions with him have been smooth and easy. Johnson Lexus Would not hesitate to refer all my family and friends to deal with Gavin. All of our transactions with him have been smooth and easy. Johnson Lexus of Raleigh has always stood behind their product. More
by PHMcArthurIII
Employees Worked With
Gavin Sherk
February 06, 2019
Purchase of 2016 NX I was contacted via phone by Mr Dashiel Boye who eventually facilitated the smooth purchase of my 2016 NX within 48 hours! I will definitely refer fri I was contacted via phone by Mr Dashiel Boye who eventually facilitated the smooth purchase of my 2016 NX within 48 hours! I will definitely refer friends and family to receive this "Queen for a day" experience. The pre drive off tutorial by Bryant was informative and fun. More
by tigger
Employees Worked With
Jennifer and Bryant were great!, Dashiel Boye
February 06, 2019
Excellent service and knowledge The dealership definitely strives and succeeds at delivering an outstanding experience when purchasing. Sergio was very knowledgeable, not pushy and o The dealership definitely strives and succeeds at delivering an outstanding experience when purchasing. Sergio was very knowledgeable, not pushy and offered all of the information required as well as being extremely friendly and likable. I am not easy to please so I appreciated his efforts. For the most part they have a way at making a customer feel as though they are the only customer. Great job. More
by Randy
Employees Worked With
Borjan Bartula, Sergio Escarcega
February 05, 2019
Excellent Everything it was so smooth and a wonderful experience. Tthe sales person Segio, was very approachable, nice and willing to help my husband and I with Everything it was so smooth and a wonderful experience. Tthe sales person Segio, was very approachable, nice and willing to help my husband and I with any questions. I wish everywhere I go I could find people as nice, helpful and well informed as Segio. More
by Gloria
Employees Worked With
Sergio Escarcega
February 05, 2019
Not Pushy This dealership is amazing. They don't try to force you into something you won't like. They want you to be a long term customer. Great service. This dealership is amazing. They don't try to force you into something you won't like. They want you to be a long term customer. Great service. More
by rc350kj
Employees Worked With
Dashiel Boye
February 05, 2019
Great Experience This location is amazing, everyone we came in contact with with super friendly and helpful. We had the pleasure of working with Dashiel from sales. He This location is amazing, everyone we came in contact with with super friendly and helpful. We had the pleasure of working with Dashiel from sales. He was very friendly and patient and made sure that all of our needs were met throughout the whole process. More
by RJ
Employees Worked With
Dashiel Boye
