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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,244 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,244 reviews

October 09, 2024

My car salesman Zack Gray was amazing! ! He made my vehicle buying process quick, stress free, and still provides me assistance following the purchase, Zack is great!! More

by toniomalone2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Oct 10, 2024 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Zack made your vehicle buying experience smooth and stress-free at Johnson Lexus of Raleigh! It's wonderful knowing he continues to assist you even after the purchase. Enjoy your new ride!

October 07, 2024

Jenny Burkes helped us with the finance process and warranty of our new Lexus. Jenny was able to work within our budget and we have a payment we are very comfortable with. Jenny went above and beyond More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Burkes
Oct 08, 2024 -

Johnson Lexus Of Raleigh responded

Laurie, thank you for sharing such a glowing review of Jenny's efforts at Johnson Lexus of Raleigh! We're delighted to hear she made your financing experience smooth and comfortable. Your recommendation means the world to us!

October 04, 2024

Good service, easy to work with. I have bought 3 cars from this dealer in last 25 years. More

by Ravi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Oct 04, 2024 -

Johnson Lexus Of Raleigh responded

Ravi, we are glad to hear that our team has provided excellent automotive support. Thank you for trusting Johnson Lexus of Raleigh with your business for over 20 years.

October 04, 2024

My service team of Justin and Rick can't be beat. JL is the best dealership in the Triangle. More

by FredZio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN HARDESTY AND RICK BERGEVIN
Oct 07, 2024 -

Johnson Lexus Of Raleigh responded

Fred, thank you for sharing your kind regards for Justin and Rick! We appreciate your trust in Johnson Lexus of Raleigh.

October 03, 2024

Service and customer satisfaction are their number one priority. They are always very professional and I highly recommend them. More

by pauldunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Oct 03, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for recommending Johnson Lexus of Raleigh, Paul! We're delighted to hear that our focus on service and customer satisfaction made a positive impression. We look forward to serving you again in the future!

September 27, 2024

Outstanding, straight forward, no hassle car buying. Very nice product in cars, wonderful salesman and finance staff. Wonderful facility, can spend the day there just hanging out. More

by Tk33kil@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Sep 30, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your experience! We're delighted to hear that our team at Johnson Lexus of Raleigh made the car-buying process smooth and enjoyable. Enjoy your new ride, and feel free to visit us anytime!

September 24, 2024

Fantastic service! ! Louis is fantastic and always does his best, deserves a raise!! Thank you More

by Wes Minton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Sep 24, 2024 -

Johnson Lexus Of Raleigh responded

Wes, your kind review warms our hearts! Thank you from the Johnson Lexus of Raleigh Team.

September 22, 2024

Very good service . The service advisor made sure he took care of your needs. Lexus for Life! More

by rrozenblad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Sep 23, 2024 -

Johnson Lexus Of Raleigh responded

Thanks for taking the time to leave Johnson Lexus of Raleigh a five-star review! We are grateful to have you as a Lexus customer!

September 20, 2024

From my first purchase from Johnston Lexus Micheal has been my go to for anything I needed regarding my vehicle regardless of which of my vehicles it was. I am appreciative of his attention to my needs a More

by IDArrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Sep 20, 2024 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Michael has consistently provided you with excellent service at Johnson Lexus of Raleigh. Thank you for your continued trust and support!

September 19, 2024

I had my car to JL for service aboit a month ago! The service advisor knew I needed it back on a certain day! He failed to carry out and the Dealer Manager intervened for my expected return! A fe More

by Rmishoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Steppe
Sep 19, 2024 -

Johnson Lexus Of Raleigh responded

We appreciate your honest feedback and are glad to hear that management was able to address the issues. However, it's clear we fell short in some areas of service. If you have any further concerns or need assistance, please don't hesitate to reach out to our Service Manager, Rick Bergevin, at rbergevin@johnsonlexus.com or (919) 877-1941.

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