Johnson Lexus Of Raleigh
Raleigh, NC
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Excellent First Experience at Johnson Lexus This was my first experience at Johnson Lexus, but I am sure will not be my last one! The service from the very first moment we visited the leadership This was my first experience at Johnson Lexus, but I am sure will not be my last one! The service from the very first moment we visited the leadership was very pleasant, everybody very helpful and friendly. Thanks again for your incredible customer service and attentiveness, especially to Ken, Nick and Bettany. Great team, great service! More
Excellent Sales and Excellent Service For years we have driven non-Lexus automobiles. A few years ago we purchased a used Lexus from a non-Lexus dealer for our daughter. We were pleased For years we have driven non-Lexus automobiles. A few years ago we purchased a used Lexus from a non-Lexus dealer for our daughter. We were pleased with the car but not the service. We began taking it to Johnson Lexus. We were very pleased. Meantime for the other 4 non-Lexus cars while the cars performed well the dealership service center did not. When it was time to replace we tried Johnson Lexus due to their service. We were not disappointed. Tim Lyon is a knowledgeable, fair and patient salesman. We gained more information from him than any past automobile salesman. We were so pleased with the salesmanship, professionalism, delivery and follow-up of the first purchase (used Lexus) that the next week we had him work with us on a second purchase. We were planning to purchase a second used Lexus but left with a brand new leased Lexus. The service center is critical to us as well as the salesmanship and thus far we have been very pleased. More
Great Experience From the time I stepped foot in the building until I drove off the lot with my new car purchase the service was impeccable and the process was seamles From the time I stepped foot in the building until I drove off the lot with my new car purchase the service was impeccable and the process was seamless. My sales person Travis Howard was very courteous and friendly. Bryant Brooks was most helpful during the vehicle delivery explaining safety and technology features. My experience in the finance office went well also Christopher didn’t rush me through paperwork and made sure all my questions were answered. I made my purchase close to closing time on Saturday and I never felt rushed. Travis also followed up with a few days after my purchase to make sure I was enjoying my car. He also let me know if I had any additional questions about the car or features he would be available. I’ll definitely recommend Johnson Lexus of Raleigh to family and friends. More
Enjoyable customer experience Travis Howard was amazing. He is probably the best sales person in the building. He was helpful and worked really hard to get me in the right vehicle. Travis Howard was amazing. He is probably the best sales person in the building. He was helpful and worked really hard to get me in the right vehicle. I got my car for my birthday and when I came to pick it up Travis had birthday balloons for me along side my new car with a big red bow on it. I've never been treated so great by a salesman. I will be a loyal customer thanks to Travis Howard and his exceptional service! More
Great service great product Lexus never disappoints and neither does JOHNSON Lexus. This is my 4th purchase and it won’t be my last. Service is top notch and convenient. Yo Lexus never disappoints and neither does JOHNSON Lexus. This is my 4th purchase and it won’t be my last. Service is top notch and convenient. You won’t be disappointed. More
Awesome Experience Thanks again for your incredible customer service and attentiveness. This is our third vehicle with Johnson Lexus and they have been superb. Kudos to Thanks again for your incredible customer service and attentiveness. This is our third vehicle with Johnson Lexus and they have been superb. Kudos to Ian Thompson for all your help from day one. Great team, great service! The Fuller’s Fayetteville, NC More
Excellent The selection, prices, technical support and service are exceptional! And the services have been done in a timely manner. The shuttle to the mall is a The selection, prices, technical support and service are exceptional! And the services have been done in a timely manner. The shuttle to the mall is a real plus More
Pure Excellence!! Zack was very knowledgeable about Lexus products. His knowledge put me at ease for buying a car. The time was right for me to buy and I appreciate t Zack was very knowledgeable about Lexus products. His knowledge put me at ease for buying a car. The time was right for me to buy and I appreciate the time Zack took in answering all my questions. Thank you so much!!!! More
A relaxed comfortable buying experience My Johnson Lexus sales rep., Zack, was efficient and customer oriented. He handled my inquiries quickly and with enough detail to narrow my decision. My Johnson Lexus sales rep., Zack, was efficient and customer oriented. He handled my inquiries quickly and with enough detail to narrow my decision. Once at the dealer, I recieved gold star treatment and my the finalization process was a breeze. More
Excellent experience!! Ken was very helpful and made the process very quick! It took no time before I was driving away in my dream car! I never felt pressured or uncomfortab Ken was very helpful and made the process very quick! It took no time before I was driving away in my dream car! I never felt pressured or uncomfortable, excellent experience. Thanks Ken!! More