Johnson Lexus Of Raleigh
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 2,159 reviews
Very satisfied customer The quality of Lexus vehicles goes without saying, that’s why i am a repeat buyer. I’ve had my RX 300 since 2005 & have accumulated over 352k miles. The quality of Lexus vehicles goes without saying, that’s why i am a repeat buyer. I’ve had my RX 300 since 2005 & have accumulated over 352k miles. But i was extremely impressed with the service and attention to detail of my sales and leasing associate, Ken Ward. From day one, he took the time to listen to what I was looking for in my next vehicle and he didn’t try to twist my arm into looking at something that was out of my price range for the sake of a sale. His follow up was perfect; just enough without being intrusive. He was able to get me into my current RX330 with a deal that beat even my expectations (and believe me, my order wasn’t exactly short:) ...He even came in on his day off to accommodate my schedule. Talk about great customer service!!! i can’t speak about other associates, i’m sure they are all are good at what they do. i just know that when i’m in the market for my next Lexus, i will be calling Ken! More
All businesses should strive to be like Johnson Lexus Never had an easier car buying experience. Great people and facility. Sergio was a pleasure to work with and will be buying my next car from him. Never had an easier car buying experience. Great people and facility. Sergio was a pleasure to work with and will be buying my next car from him. More
Great experience! Great service and buying experience. I brought a used car and the service was exceptional. Friendly staff and sales team very knowledgeable and enthus Great service and buying experience. I brought a used car and the service was exceptional. Friendly staff and sales team very knowledgeable and enthusiastic and customer focused. More
Great car buying experience! This was the most pleasant car buying experience I’ve ever had hands down! I’ve not purchased a car in many years. This dealership treats its customer This was the most pleasant car buying experience I’ve ever had hands down! I’ve not purchased a car in many years. This dealership treats its customers like royalty. The small touches make all the difference like the note in my windshield congratulating me on my purchase! More
Great experience From the walk in to the driving away it was a smooth and enjoyable experience, I would highly recommend this dealership and will be back. thank you From the walk in to the driving away it was a smooth and enjoyable experience, I would highly recommend this dealership and will be back. thank you More
I met Travis Howard at the best time Words can not express the heartfelt thank you for placing a dream I didn’t think possible in my life, not only did he bring the vehicle to me but he w Words can not express the heartfelt thank you for placing a dream I didn’t think possible in my life, not only did he bring the vehicle to me but he went over the paperwork in dept making it so simple for me... I will definitely recommend Travis to anyone looking for a Lexus... More
Greatest Salesman on Earth! Travis has sold my family at least 4-5 cars over the years. Whether it’s my wife’s two Lexus SUVs, my Volvo convertible or my 19 year olds 8 year old Travis has sold my family at least 4-5 cars over the years. Whether it’s my wife’s two Lexus SUVs, my Volvo convertible or my 19 year olds 8 year old hooptie Travis Howard is your man. No matter how much or little the car costs Travis makes you feel like you are his most important customer. More
Excellence Once Again! This is my 4th purchase with Mr. Ward. He continues to provide EXCELLENT service. I will definitely seek his services again. Thank you, Toni Bush This is my 4th purchase with Mr. Ward. He continues to provide EXCELLENT service. I will definitely seek his services again. Thank you, Toni Bush More
Going beyond Each time Clare and I have visited Johnson’s, the service has been excellent. This last time, we had the good fortune to meet Zach and he went out of Each time Clare and I have visited Johnson’s, the service has been excellent. This last time, we had the good fortune to meet Zach and he went out of his way to work within our parameters such that we drove off in a new 2019 RX 350 that was exactly what my wife Clare wanted and within our budget. Clare and I will recommend Johnson Lexus and Zach to all our friends. Also, each and every employee we have met were “about the customer “. More
Smooth and Easy Buying Experience This is my third Lexus RX purchase and the first from Johnson Lexus. Ken Ward was our salesman and he was helpful, knowledgeable and fair. We spent This is my third Lexus RX purchase and the first from Johnson Lexus. Ken Ward was our salesman and he was helpful, knowledgeable and fair. We spent about 10 days test driving the RX350 and several competitor's models. Ken was always available to answer my questions, offered additional test drives and kept in touch (without being pushy). I felt I got a good price and I look forward to the rest of the Lexus "experience" with their service department. More