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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,189 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,189 reviews

May 08, 2024

Johnson Lexus helped me with the long distance out of state acquisition of a 2024 LC500. Because it was an out of state purchase, it was more complicated and the team and especially Marcus stepped up to More

by Jstickevers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
May 09, 2024 -

Johnson Lexus Of Raleigh responded

We're so glad to know that our team, especially Marcus, was able to assist you with your out-of-state purchase of the 2024 LC 500. At Johnson Lexus of Raleigh, we strive for clear communication and a smooth process no matter where our customers are located. Thanks for recommending us!

May 05, 2024

No record of my appointment, chaos. Best employee Brad Peterson. Only reason I remain I remain a Lexus owner is Mr. Peterson. More

by tomabetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Howell
May 06, 2024 -

Johnson Lexus Of Raleigh responded

We are sorry to learn about the confusion regarding your appointment, but are glad you have had a great experience with our team member, Brad. We value his dedication and are pleased he could make a positive impact on your experience. If there's anything else you'd like to discuss or any other way we can help, please contact Anna Haddock at ahaddock@johnsonautomotive.com.

May 02, 2024

I was treated very well by tanner. I especially like the video of the maintenance Being performed on my car. More

by Autry foye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams from parts was extremely. Helpful.
May 02, 2024 -

Johnson Lexus Of Raleigh responded

Autry, we're glad to know Tanner and our team at Johnson Lexus of Raleigh gained your 5 stars! We love providing those maintenance videos for transparency - Thanks for the review.

April 27, 2024

I had another great experience with Johnson Lexus. Zack Gray and Jerome Deas were very helpful, understanding, and providing as many updates as they could. My purchase experience was smooth and not in More

by Shanai Horton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Deas , Zack Gray
Apr 29, 2024 -

Johnson Lexus Of Raleigh responded

We are happy to hear you had a great car buying experience at Johnson Lexus. It was our pleasure to assist you!

April 24, 2024

The dealership was busy as it was a Saturday morning, but everyone was very prompt, friendly, and accommodating. More

by Kakalacky
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Apr 25, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your kind words about our team! We are glad you enjoyed your experience at Johnson Lexus.

April 11, 2024

I just purchased my first Lexus with Zack Gray and the dealership team’s assistance. It was a terrific experience that started many months ago as I looked at various cars. I pre-ordered a very specific se More

by Carol Hedley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa - Business Manager, Zack Gray
Apr 12, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your wonderful experience with us. It was our pleasure to serve you at Johnson Lexus!

April 07, 2024

My husband and I have purchased 3 cars from Johnson Lexus of Raleigh, and have worked with Zack Gray for each. He has understood our needs each time, and helped us through the purchases or 1 used car and 2 More

by ssgriffin3112
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Apr 08, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your wonderful experience with us! It is always our pleasure to serve you at Johnson Lexus!

March 30, 2024

Best car buying experience ever. Eb was so helpful, nice and understanding of our needs. Eb made buying our car so simple annd easy. Our first contact was Tim Nash, also a grea More

by Beverly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fuller, Eb Udofia
Apr 01, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your wonderful feedback! We are glad you had a great car buying experience with our team at Johnson Lexus. It was our pleasure to serve you!

March 28, 2024

I really like this dealership. They were all helpful and courteous. My only complaint is the time it takes to do a lease buy out transaction. I wish there was a way to speed this u More

by Sprince
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Aleman
Mar 29, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your feedback with us! We greatly appreciate the opportunity to assist you and look forward to serving you again at Johnson Lexus.

March 28, 2024

Zack Gray is an Amazing salesman. He’s knowledgeable, enthusiastic, and efficient. Once again he went above and beyond to find the perfect truck that I was searching for. This is our More

by Katbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Massey, Finance Manager 4 stars , Zack Gray
Mar 29, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your kind words about our team member, Zack! We look forward to serving you again at Johnson Lexus.

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