Johnson Lexus Of Raleigh

Sales representative went above and beyond...! Ken Ward has provided my wife and I with the best car buying experience we've ever had, and trust me, there's been plenty! As always, I did extensive Ken Ward has provided my wife and I with the best car buying experience we've ever had, and trust me, there's been plenty! As always, I did extensive research on the vehicle of interest and when I went to the dealership, I thought I had my mind made up. Ken provided us with some information we hadn't even considered and backed them up with facts. He then went a step further and encouraged us to take some time to really get to know the vehicle because honestly, a 10-15 minute drive is not enough time to commit to a purchase. Communication was exceptional throughout the purchase. The amenities at the dealership can satisfy even the pickiest person. Johnson Lexus, with people like Ken onboard, you're surrounding yourself with the best! More

Dashiel Boye I recently relocated to St Louis,Mo and was in the market for a new automobile. After multiple failed attempts of “good” customer service in St. Louis I recently relocated to St Louis,Mo and was in the market for a new automobile. After multiple failed attempts of “good” customer service in St. Louis I decided to contact Johnson Lexus where I purchased my first Lexus. I was connected to Dashiel Boye who was Incredibly Friendly & Helpful. I told Dashiel what I was looking for an he found the exact car!! My husband and I flew from St Louis to purchase my new car and drove it back to St Louis. With the impeccable customer service I received from Dashiel and the entire team at Johnson Lexus, I will ALWAYS choose this dealership for any car purchases. More

Best Car Buying Experience I Ever Had I brought my car in for a service and ended up buying a new car. Dashiel Boye hooked me up with a test drive. I was skeptical that I could afford the I brought my car in for a service and ended up buying a new car. Dashiel Boye hooked me up with a test drive. I was skeptical that I could afford the vehicle. But Dashiel was prepared. He answered all my questions without obfuscation. He worked with me at every step of the process to ensure I had all the information I needed. Then, he made me an offer I couldn't refuse. I have to say this was the best car buying experience I've ever had! Dashiel knows how to deal with people. He was always courteous, considerate of my time and willing to deal. I am very pleased with my new car and the deal I received at Johnson Lexus. They all went above and beyond for customer service. More

friendly and efficient! friendly and efficient and gave a great deal! very accommodating to our needs!!! we would and have recommended Dashiel and Christopher to several of o friendly and efficient and gave a great deal! very accommodating to our needs!!! we would and have recommended Dashiel and Christopher to several of our friends and associates! More

Purchasing made easy! My daughter and I both traded vehicles with Eb on the same day! In addition to making the experience enjoyable he has efficient and quiet a pleasure My daughter and I both traded vehicles with Eb on the same day! In addition to making the experience enjoyable he has efficient and quiet a pleasure to work with. He shared his knowledge and expertise and was never pushy about the decision making. We will continue to work with Eb on future purchases and highly recommend him to you as well! More

Respect for their customers, as well as patience. It took us over a month to decide on which pre-owned car to purchase and we visited Johnson Lexus numerous times. Eb (as well as Larse) was very pati It took us over a month to decide on which pre-owned car to purchase and we visited Johnson Lexus numerous times. Eb (as well as Larse) was very patient with us and never pushed us toward a particular car. He was always glad to bring up yet another car for us to test drive and at times we even test drove the same car several times! After our decision, he worked with us to make sure everything was to our satisfaction. Greg, sales manager, also put us at ease in working through the details of the purchase. Chris, in finance, answered all our questions and made the purchase quick and simple. Great job by all involved! And I love my 4Runner! More

Ken Ward is like family! In the last six years, I've purchased 5 new vehicles from Ken ranging from the ES to the LX. Ken has made each one of my purchases memorable! He goes In the last six years, I've purchased 5 new vehicles from Ken ranging from the ES to the LX. Ken has made each one of my purchases memorable! He goes out of his way to make sure his guests are comfortable while waiting and they leave happy! I trust him, and I highly reccomend him to everyone! More

Got my 3rd Lexus, we love our new car!! We love our new Lexus. Sergio is very friendly and knowledgable salesman. All the staffs are very friendly. We were very happy with the service, and h We love our new Lexus. Sergio is very friendly and knowledgable salesman. All the staffs are very friendly. We were very happy with the service, and happy we are owners of Lexus!! its a beautiful car inside and out!! More

Fantastic Service Great experience at Johnson Lexus. Ian was incredibly patient and accommodating with finding my dream car. It was a smooth, stress-free, and positive Great experience at Johnson Lexus. Ian was incredibly patient and accommodating with finding my dream car. It was a smooth, stress-free, and positive transaction. We are proud to be lifelong members of the Lexus Family. More

Excellent service from start to finish When I came to dealership I had no idea I would purchase a Lexus. I was greeted by Richard then introduced to Eb. Thank you guys for showing me I woul When I came to dealership I had no idea I would purchase a Lexus. I was greeted by Richard then introduced to Eb. Thank you guys for showing me I would be very satisfied with a Lexus. I truly didn't think it would be affordable for me. I was totally satisfied with my 1st Lexus purchase. Thanks you all my daughter's said their next purchase will definitely be a Lexus. We are sold More