Johnson Lexus Of Raleigh

I had a great experience with the sales rep, Marcus Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay i Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay installation that the dealership management did not want to include. Was told the car had just arrived in stock and would rather wait to see who else could purchase it. It was very sad that I had already gone over budget, and they were not willing to meet me where my budget was the most stretched (over this technology installation). After that they tried to push that I purchase their certification warranty on my leased vehicle that I decided on purchasing, and tried to negotiate that. Didn’t make sense that they were ok with me walking away completely with less than $1,500 of wiggle room. More

Was very pleased with the service very nice people to deal with very professional no long wait deal with very professional no long wait More

This dealer has done a 5 Star job every time we’ve been there for any kind of service there for any kind of service More

My experiences at Johnson Lexus Raleigh have always been positive. Their service advisor, Mr Tanner, has consistently provided excellent service during my car's servicing visits. positive. Their service advisor, Mr Tanner, has consistently provided excellent service during my car's servicing visits. More

Outstanding as usual. Tanner is a #10 in my book. Always provides excellent advice and suggestions. Tanner is a #10 in my book. Always provides excellent advice and suggestions. More

I have had excellent service at this dealership. Justin is great to work with. And always leads me right. Moses , in sales also gave me a fair price. These two men are the best. Justin is great to work with. And always leads me right. Moses , in sales also gave me a fair price. These two men are the best. More

Told Tanner what we wanted checked and servicd, it was done quickly & we are very satisfied with it. done quickly & we are very satisfied with it. More

I have been driving Lexus vehicles for over twenty years. Service experience as well as reliability of my vehicle are always a consideration when making my choice. Lexus has lead the pack for several decades Service experience as well as reliability of my vehicle are always a consideration when making my choice. Lexus has lead the pack for several decades in my opinion. The loaner vehicles make it easy to move seamlessly through the day while my car is being serviced. My service advisor, Justin Hardesty has been my trusted guide for almost as long as I have owned a Lexus. It is an easy choice to choose Lexus over and over. More

No games at this dealership. I negotiated a great deal over email. I drove to the dealership, they looked at my trade in, and confirmed the deal. The car we negotiated for was I negotiated a great deal over email. I drove to the dealership, they looked at my trade in, and confirmed the deal. The car we negotiated for was sold while we were negotiating so they got the same exact car from another dealership in Virginia. The F&I person offered the usual add-ons which I turned down. There was no long sales pitch for the add-ons. He just said "OK". I worked with Darryl for the deal and he was excellent. The delivery guy showed me the features and operation of the car in a very patient and thorough manner. This was my second Lexus at this dealership but it won't be my last. More

Travis is the best to work with. I highly recommend you give him a call. I highly recommend you give him a call. More