Johnson Lexus Of Raleigh

Professional and Patient during COVID We bought a new car during the pandemic and got service that far exceeded what we expected during COVID. The Johnson Lexus team really had it all figu We bought a new car during the pandemic and got service that far exceeded what we expected during COVID. The Johnson Lexus team really had it all figured out - how to make the buying experience pleasurable while staying safe. We ended up finding the perfect car for our family, an ES 350 Sport. This is our first Lexus, but we're pretty sure it won't be our last. We are excited to return and will absolutely work with our sales rep Zack Gray again on future car purchases. He was professional, funny and patient, allowing us time to make the right decision. Thanks Zack! More

Great Experience ! I purchased my Lexus ES 350 online and used their wonderful delivery service to have it delivered to my front door. Sergio, Mike and Chris made this a I purchased my Lexus ES 350 online and used their wonderful delivery service to have it delivered to my front door. Sergio, Mike and Chris made this a great experience. More

I have never bought a car before in the traditional way of car buying. I was dreading the process because of all the horror stories I had been told. Zack Gray at Johnson Lexus of Raleigh obliterated all t of car buying. I was dreading the process because of all the horror stories I had been told. Zack Gray at Johnson Lexus of Raleigh obliterated all those stories. I never felt pressured. He never called or texted me unless I asked him a question and then he answered promptly. He only gave me his advice when I asked him point-blank and on both occasions I took his advice and they saved me time and money. Thank you Zack it was a pleasure. Thank you, Zack, for making a stressful process as painless as possible. More

Recommend this dealership I purchased an used Lexus from this dealership. Salesman Eb was helpful and provided great answers for the vehicle that I inquired on. I would recomme I purchased an used Lexus from this dealership. Salesman Eb was helpful and provided great answers for the vehicle that I inquired on. I would recommend him. More

This is the second car I have purchased from Johnson Lexus of Raleigh. Sergio sold both cars to me and I couldn't be happier. The manager gave a fair trade on my old car and the one I purchased was flaw Lexus of Raleigh. Sergio sold both cars to me and I couldn't be happier. The manager gave a fair trade on my old car and the one I purchased was flawless. I have always received excellent service at this dealership. More

Thank you Zack. It was my pleasure to do business with you again. The level of honesty, integrity and professionalism is unmatched. I would recommend that if you are in the market for a new automobile ple you again. The level of honesty, integrity and professionalism is unmatched. I would recommend that if you are in the market for a new automobile please do yourself a service and go see Zack. His no pressure, informative approach is second to none. More

Very Helpful He was easy to work with, helpful, and attentive to our needs. Bilingual staff are essential in any industry and in this case made our experience so m He was easy to work with, helpful, and attentive to our needs. Bilingual staff are essential in any industry and in this case made our experience so much easier. Thank you! More

Excellent buying experience with Johnson Lexus! I just had one of my most pleasant car buying experience from Johnson Lexus. I found their Salesman, Zack Gray very knowledgeable and professional in I just had one of my most pleasant car buying experience from Johnson Lexus. I found their Salesman, Zack Gray very knowledgeable and professional in how he treated my inquiries over the internet and the absolute fair transparency he showed while competing amongst other dealerships in NC. Finally, my wife and test drove the car of her dreams this past weekend, once Zack came away with the best purchase price-- which exceeded my expectations! we drove off very happy with our first ever Lexus! Every attention to detail, answering all my questions (technical and general), very detailed hands-on introduction to all the intricate functionality in my SUV, down to Lexus employees sanitizing the pens (Corona Virus spread prevention) I used to sign the documents was just incredible! More

I love the people how they’re taking care of costumers, I will recommend to everyone who likes to buy car 🚘 from this dealership Lexus will recommend to everyone who likes to buy car 🚘 from this dealership Lexus More

First off, Thank You Marcus for helping me purchase my 3rd Lexus ES 350. How did I meet Marcus....that Sunday I specifically picked to walk around the lot when you guys were closed and you shared your car 3rd Lexus ES 350. How did I meet Marcus....that Sunday I specifically picked to walk around the lot when you guys were closed and you shared your card with me....what were you doing there anyways! Kidding, a few months later we were driving cars, eating snacks from the waiting area, making deals, eating more snacks, finalizing finance paperwork (The interest rate I received could have been better with my 800+ credit score, but this is out of Marcus' control so no 'star' off for that, but I ended up refinancing), still eating, and finally giving me the keys to my car! Wooohooo! The process with Marcus and Lexus moved along as expected, this is my offer, this is our offer, here's mine again.....until we found our happy place which was on a rainy night where you wanted me to come in that night. While I was not happy with that, I appreciate the cool gift I was given to make up....which is part of why this review is not 4 stars. I received my car clean with a bow, the team worked with me on the features, my how features have changed since 2013, and all was well in my Universe! Take Care Marcus and Best of Luck, Terry and Chandace! More