Johnson Lexus Of Raleigh
Raleigh, NC
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Hi. I got my 2018 Lexus RX350L SUV for 15K service at Dealership on Friday 20th Feb. Paid $118 for service. They mentioned they rotated tires, vacuum and cleaned my car, top up all fluids etc. When I cam Dealership on Friday 20th Feb. Paid $118 for service. They mentioned they rotated tires, vacuum and cleaned my car, top up all fluids etc. When I came back home and opened hood to clean my car, guess what - they did not top up any fluids. Coolant was close to low level. Steering Fluid at half. Seems they did not top up fluid. This is very disappointing that one of the top dealership in state - Johnson Lexus charging customers for the work, which actually they did not perform. I am not sure what other work they mentioned they did, were actually done. I am kind of losing trust on this Dealership. Very Disappointing experience at Johnson Lexus Dealership at Raleigh More
Zack is professional and engages as much or as little as I wanted. No hassle, most of the discussion / negotiation done remotely. Can't get much easier! I wanted. No hassle, most of the discussion / negotiation done remotely. Can't get much easier! More
Mr. Gray was the best! We knew we wanted to work with him before we even arrived at the dealership because so many people recommended him. He made this process easy breezy. I had a few issues with another de before we even arrived at the dealership because so many people recommended him. He made this process easy breezy. I had a few issues with another department but Mr. Gray made all the issues go away. He made my birthday purchase worthwhile. Thanks Mr. Gray and Johnson Lexus of Raleigh. More
Thanks to Eb my experience was great when I purchased my new car. He was very patient and made sure I was informed at all times. He is a great sales associate the will always have my business. new car. He was very patient and made sure I was informed at all times. He is a great sales associate the will always have my business. More
Thank you Eb Udofia for a great buying experience. There was no pressure just true service. Above and beyond any other car buying experience I’ve had, even taking care of my friend who was with me. was no pressure just true service. Above and beyond any other car buying experience I’ve had, even taking care of my friend who was with me. More
Thank you Eb for a great buying experience! I am very pleased with my purchase and your professionalism was top notch! I will definitely be referring my people to you! pleased with my purchase and your professionalism was top notch! I will definitely be referring my people to you! More
Many thanks to Zack Gray and the staff at Johnson Lexus of Raleigh for a great car buying experience. If you are looking for a patient and friendly salesperson that will work hard to make sure you are sati of Raleigh for a great car buying experience. If you are looking for a patient and friendly salesperson that will work hard to make sure you are satisfied with your purchase, please ask for Zack Gray. More
Came in to test drive and little did I know I’ve leave with the car of my dreams. Eb was amazing and Jenny in finance a total gem. Keep up the good work guys. with the car of my dreams. Eb was amazing and Jenny in finance a total gem. Keep up the good work guys. More