Johnson Lexus Of Raleigh
Raleigh, NC
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Johnson Lexus has always treated me very well! The great customer service continues well after the sale, which I greatly appreciate. Zack Gray was awesome to work with at the Raleigh location! He listened t customer service continues well after the sale, which I greatly appreciate. Zack Gray was awesome to work with at the Raleigh location! He listened to my needs and did his best to ensure that we worked together to get exactly what I wanted. More
Stephanie Johns, the finance manager for Johnson Lexus Raleigh is incredible. Very informative, not pushy at all and was swift with the paperwork process. I highly recommend this entire dealership, and i Raleigh is incredible. Very informative, not pushy at all and was swift with the paperwork process. I highly recommend this entire dealership, and if possible.. request Stephanie to finalize your transaction. A+ service all around the board. More
Excellent experience on my purchasing another Lexus (UX250H). I called ahead to making an appointment to test drive the UX200 and the 250H. Great decision! (UX250H). I called ahead to making an appointment to test drive the UX200 and the 250H. Great decision! More
I was super excited about finally getting a Lexus which is my dream car. This was my first time ever visiting a car lot without my father, but Eb was very helpful and informative. He made my already exciti is my dream car. This was my first time ever visiting a car lot without my father, but Eb was very helpful and informative. He made my already exciting experience even better. More
Best car buying experience! I contacted Eb Udofia almost a year ago that I was interested in trading in my car for a Lexus. He kept in contact and the day I had time to go out, he had the Perfect Car! Every a year ago that I was interested in trading in my car for a Lexus. He kept in contact and the day I had time to go out, he had the Perfect Car! Everybody was very friendly and just let me look and drive the car. No pressure. Bought it the next day and it couldn't have been quicker or easier! And I got a nice Lexus bag and key chains! Nice touch! More
EB Udofia was able to get me in a vehicle and I really appreciate it. Great Customer service from him and the finance team and made the whole process easy. appreciate it. Great Customer service from him and the finance team and made the whole process easy. More
After looking for the past few yrs for the PERFECT pre owned car at numerous Dealerships and car lots I’ve gotten used to arriving prepared to have to deal w/the used car salesperson’s expected pushy unco owned car at numerous Dealerships and car lots I’ve gotten used to arriving prepared to have to deal w/the used car salesperson’s expected pushy uncomfortable role or being disappointed by the actual vehicle and then if all goes well dreaded dealing w/the unexpected surprise increases on the final price. My career is in High-End Design sales. Exceptional Customer Service is not only expected it is required. Being that a car is one of the top highest purchases you make I believe purchasing one warrants the same service but I have found is not a usual practice in the auto industry with pre owned cars. This past Memorial Day weekend I found my PERFECT pre owned car on line at work. It had low mileage, clean accessible CARFAX history/service records, looked awesome inside/out in photo’s, reasonably priced, 1-owner and I thought this is too good to be true. When I called Johnson Lexus of Raleigh 5-ish on a Friday night EB UDOFIA pleasantly invited me over to drive the car or make arrangements that were comfortable/convenient for me. When I arrived the car was at the front door and EB surprised me with his comfortable low key demeanor. As I walked around, looked inside/out the car then drove it I was ecstatic it was my PERFECT car. Then EB and his team Jackson, Sergio and every one I encountered there made me feel welcome comfortable and at home in the showroom. EB and his team went above and beyond my expectations by doing exactly what I was told by him then over heard other sales people telling visitors in the showroom “We do things differently here we’re not your usual dealership” and they really do! Not only did I get a great price on my car w/a full tank of gas they beat my own bank’s interest rate for my loan then allowed me on a Holiday weekend to take the car for as long as I needed to be inspected by my mechanic and the car was a Mercedes. I gladly give Johnson Lexus of Raleigh a well deserved 5-star review at every step of my car buying experience and greatly appreciated the Exceptional Customer Service. Thank You Sandra More
Eb Udofia assisted us in purchasing our second Lexus two weeks ago. We are return customers because of Eb's superior attention to his customers. weeks ago. We are return customers because of Eb's superior attention to his customers. More