Johnson Lexus Of Raleigh

Very good service . The service advisor made sure he took care of your needs. Lexus for Life! The service advisor made sure he took care of your needs. Lexus for Life! More

From my first purchase from Johnston Lexus Micheal has been my go to for anything I needed regarding my vehicle regardless of which of my vehicles it was. I am appreciative of his attention to my needs a been my go to for anything I needed regarding my vehicle regardless of which of my vehicles it was. I am appreciative of his attention to my needs as well as my wishes. Always awesome service. IDArrington More

I had my car to JL for service aboit a month ago! The service advisor knew I needed it back on a certain day! He failed to carry out and the Dealer Manager intervened for my expected return! A fe The service advisor knew I needed it back on a certain day! He failed to carry out and the Dealer Manager intervened for my expected return! A few days after return, all kinds of warning lights came on! A return of car to Raleigh did get it fixed! One item I requested was a new battery for my key remote! A faulty battery was installed, so once again, a correction was in order! Management did all they could to remedy the mistakes which does warrant 3 stars, but overall conscientiousness failed! I am happy with my car, purchased from Johnson as a nrw vehicle! More

Great experience working with Marcus on the purchase of my new vehicle. Marcus was extremely helpful and transparent throughout the entire process. As a longtime (10+ years) Lexus owner, it took a lot for my new vehicle. Marcus was extremely helpful and transparent throughout the entire process. As a longtime (10+ years) Lexus owner, it took a lot for me to feel comfortable starting the process over again, but Marcus worked overtime (literally) to put me at ease so that I'd feel comfortable moving forward. The entire team was professional and personable, and made me feel like I'd yet again made another great investment in the Lexus brand and with this dealership, specifically. More

The dealership has a very well organized service department and employees are friendly and helpful. department and employees are friendly and helpful. More

Eb came through and found exactly what I was looking for. Greatly appreciated. Great service! Greatly appreciated. Great service! More

I recently purchased a pre-owned Lcertified 2020 Lexus RX350 from Johnson Lexus and my experience was nothing short of excellent! Atif Ahmed and Corey King were great to work with and I really appreciated RX350 from Johnson Lexus and my experience was nothing short of excellent! Atif Ahmed and Corey King were great to work with and I really appreciated their no-pressure, fully transparent approach. to helping me make this purchase easy and enjoyable. This is why Johnson Lexus is among the top dealers of quality pre-owned Lexus automobiles in the country! More

The team at Johnson Lexus is very professional and caring to the needs of the customers. to the needs of the customers. More

I had a great experience with the sales rep, Marcus Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay i Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay installation that the dealership management did not want to include. Was told the car had just arrived in stock and would rather wait to see who else could purchase it. It was very sad that I had already gone over budget, and they were not willing to meet me where my budget was the most stretched (over this technology installation). After that they tried to push that I purchase their certification warranty on my leased vehicle that I decided on purchasing, and tried to negotiate that. Didn’t make sense that they were ok with me walking away completely with less than $1,500 of wiggle room. More

Was very pleased with the service very nice people to deal with very professional no long wait deal with very professional no long wait More