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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,190 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,190 reviews

February 13, 2023

They take the deposit for your purchase without a problem but that’s the last you hear from them. Despite calls and texting with Tim, sales manger, no answers. I understand demand is high but no updates? Bad More

by Wohl
Purchase Time
Recommend Dealer
No
Employees Worked With
Tim Cox
Feb 13, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your review. We appreciate the opportunity to assist you in your vehicle search and we apologize that your experience has not been exceptional. We have shared your feedback with our manager and he has let us know our team has been in contact with you. If there is anything we can do to further assist you, please reach out to Mike Dalton at mdalton@johnsonlexus.com or (919) 877-1822.

February 13, 2023

Always a great experience at Johnson Lexus. We work with Marcus Baldwin and he is phenomenal! He does a great job and always works well and helps us however possible. We will be working with hi More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Feb 15, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We appreciate your kind words about our team member, Marcus. If there is anything we can do to further assist you, please let us know!

February 13, 2023

For sure, Johnson Lexus of Raleigh is the best dealership in the piedmont/eastern area. Top-notch sales staff whose goal is to make sure you’re happy and satisfied with your purchase. A returning customer w More

by DCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Feb 15, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for 5 stars! We greatly appreciate your feedback and are glad to hear you had a great experience with our team. We look forward to serving you again at Johnson Lexus!

February 11, 2023

To a person from reception to sales to finance to service - every encounter is upbeat, enthusiastic and helpful, without pressure. We are >10 year clients (3 cars) with Johnson Lexus Raleigh and wouldn’t go More

by bonifant1069
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Feb 13, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! We are happy to hear you have continued to have a great experience at Johnson Lexus. We look forward to serving you again!

February 03, 2023

Professional and Courteous. Made my time there an enjoyable experience. I never thought buying a car would be such a pleasure. More

by kellyqlcc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia, Dashiel Boye
Feb 06, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us!

February 03, 2023

I have had a great experience at this dealership. This is the second car we bought from this dealership in less than a year. And both times Zack was the one helping us. Zack was an amazing and really More

by Quoc Nguyen & Tiana Vu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Feb 06, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We appreciate your kind words about our team member, Zack. We look forward to serving you again at Johnson Lexus!

February 01, 2023

Zack Gray was amazing all the way with his professionalism and patience. I have had the pleasure of working with him 2 times now! Stellar person. More

by Zenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Feb 06, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We are glad you enjoyed your experience with our team at Johnson Lexus. It was our pleasure to assist you!

January 31, 2023

I went in to upgrade my ‘21 to a 23 and received the best service. Marcus is the best salesman ever. From the moment I walked in the door up until the end Marcus made everything smooth and seamless. Thank yo More

by jthooks84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jan 31, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.

January 27, 2023

It was time to upgrade my Lexus and chose the 2022 NX250 Premium. Marcus Baldwin lead the smooth transition process. The car was not on the lot at the time that I was looking, but Marcus and the Lexus team More

by marion.carter4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jan 29, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.

January 26, 2023

Marcus is the best! I bought a Lexus 350 RX one year ago and could not have gotten better sales service. It was Christmas Eve and my had just arrived…….. what a wonderfu More

by Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jan 29, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We are happy to hear you had a great experience at Johnson Lexus. We hope you continue to enjoy your RX 350!

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