Johnson Lexus Of Raleigh

I was very well taken care of from the time I arrived until I left and several weeks beyond. When Tim DaCosta was pulled away shortly after starting to work with me, rather than leave me hanging, he aske until I left and several weeks beyond. When Tim DaCosta was pulled away shortly after starting to work with me, rather than leave me hanging, he asked Will Smith to help me in his absence. Tim returned when he was able and both Tim and Will remained available until I had all that I needed. Their service did not end there. Both were available when I returned the following day to complete my process. Both also continued to keep in contact with me over the next couple of weeks to make sure that every possible issue was resolved to my satisfaction. I would highly recommend both Tim DaCosta and Will Smith to anyone looking to buy a car from Johnson Lexus! Excellent service!!! Thanks so much!! More

The sales department is attentive and helpful. The service department unquestionably provides the best service we have received at any dealership. We are familiar with this dealership since this is ou service department unquestionably provides the best service we have received at any dealership. We are familiar with this dealership since this is our second purchase at Johnson Lexus. Our recent purchase was handled by Will Smith, He is dedicated to providing a very positive experience purchasing a car. He exceeded all of our expectations in his handling of our visit. I can recommend Will without reservation to anyone looking to buy a car from Johnson Lexus. More

Tim was a great help in the close of my sale, if it wasn't for him I would not have made my purchase. Tim took the extra steps to make the deal work. Many thanks to Tim for his honesty! wasn't for him I would not have made my purchase. Tim took the extra steps to make the deal work. Many thanks to Tim for his honesty! More

I recently purchased a pre-owned Lexus RX 350 from Johnson Lexus. To say that my buying experience was Superb is putting it mildly. My Salesperson was Zack Gray. I cannot say enough good things abo Johnson Lexus. To say that my buying experience was Superb is putting it mildly. My Salesperson was Zack Gray. I cannot say enough good things about Zack. He is courteous, professional, kind and very, very patient. He truly went above and beyond the call of duty. When I arrived at the dealership, the vehicle that I was there to see was not available. He let me test drive a similar vehicle. I let him know how important certain features were in a car (such as the Nav system). Later that afternoon, I received a call from him letting me know that there was an RX 350 available that had all of the features that I had been looking for. It had already been a long day and I did not have time to swing back around to Johnson Lexus, so he BROUGHT THE CAR TO MY HOUSE for a test drive. OMG!! As I test drove the car, he listened very intently when I asked questions about the NAV system and my concerns about how much it would cost to update it. To my pleasant surprise, when I decided to purchase the vehicle, he offered an updated NAV system as part of the deal !!!!! And, when he went to present the car to me, he had it on display in a special showroom. I felt like a celebrity when I walked in and saw my new car there displayed with a big red bow on top! I would HIGHLY RECOMMEND Zack Gray for anyone interested in purchasing a car from Johnson Lexus. You will not be disappointed! Even after the sale, he still keeps in touch to make sure that I am happy and to see if there is anything that I need. I have never had that kind of experience. Usually once the sale is over, the Salesperson moves on and forgets about you, but not Zack. He is by far the best Car Salesman I have ever dealt with! Zack Gray and Johnson Lexus will make you feel like a VIP. More

Zack was very professional and helpful. He went above and beyond for us. He was polite and he did not try to give us the run around. I would recommend Zack to be the salesman of the year. Thank for all and beyond for us. He was polite and he did not try to give us the run around. I would recommend Zack to be the salesman of the year. Thank for all your help Zack. More

My experience with Travis Lamar Howard, was like no other, He was very professional, very knowledgeable, and detailed about the features on the 2011 Dodge Nitro, that I purchased. Most of all he exempl other, He was very professional, very knowledgeable, and detailed about the features on the 2011 Dodge Nitro, that I purchased. Most of all he exemplified extraordinary customers service. I would highly recommended him to anyone that is in search, or in need of a car. Johnson Lexus should be proud to have Travis Lamar Howard as a part of their team! Barbara More

The service we received from Zack Gray was Superb! He was friendly, courteous, and professional. I will send ALL my friends his way. Thank you Mr. gray was friendly, courteous, and professional. I will send ALL my friends his way. Thank you Mr. gray More