Johnson Lexus Of Raleigh

Phenomenal The team at Johnson Lexus, they are PHENOMENAL!!! I have had the best GUEST experience of any dealership. My Salesmen Moses Norman and Jeff Creed trea The team at Johnson Lexus, they are PHENOMENAL!!! I have had the best GUEST experience of any dealership. My Salesmen Moses Norman and Jeff Creed treated me with so much respect and patience. The Finance Manager made sure I understood everything and was comfortable with the whole process.And the delivery of my new SUV,was impeccable .The young lady took her time and made sure I familiar With the operation and safety of my new Lexus. I want to say thank you to the fine staff and management of Johnson Lexus for restoring my faith in customer service . Extremely satisfied customer Mrs. Mary Williams-Reeves More

Nicest Salesman in the Business We purchased a new vehicle at Johnson Lexus and it was the best car buying experience I have ever had. Christian Davidson is the finest example of a We purchased a new vehicle at Johnson Lexus and it was the best car buying experience I have ever had. Christian Davidson is the finest example of a professional salesman, for any product or service, I have ever had the pleasure to work with. He is a credit to Johnson Lexus and car dealers everywhere as he is the antithesis of every negative car salesman stereotype that exists. Months after our purchase he still remembers our names (and that of our pet) when we visit the dealership for oil changes. The support, delivery and service staff were great as well. I will buy from Johnson Lexus again just so I can deal with these people. More

Very Pleasant Experience Five months ago, stopped by in passing to browse and check out an IS250. Had no intention of buying anything. But when my wife spotted the NX200t it Five months ago, stopped by in passing to browse and check out an IS250. Had no intention of buying anything. But when my wife spotted the NX200t it was all over. Jay Dyer met us, and helped us kick the tires and take a hard look inside and out. Then we left to talk it over. Called Jay several days later to schedule a test drive and that was almost enough for us. We considered and tested other makes, but the NX was our choice. NX models were in short supply, so we had to wait a few days for a car equipped to our liking. When one came in Jay called and we looked at it, drove it, and brought it home the next day. Throughout the process Jay was easy to talk to, courteous and helpful. He was patient with us, and made it easy to shop, examine available features, etc. We've been back for "service" four times, to install accessories and get complimentary car washes. Everyone we've talked with has been topnotch. All our experience to date has been quite pleasant and we are very satisfied. More

Excellent Customer Service I am providing a 5 star rating due to the outstanding customer service I received. I worked with Nick Hsieh who was professional, courteous and knowl I am providing a 5 star rating due to the outstanding customer service I received. I worked with Nick Hsieh who was professional, courteous and knowledgeable. He went over all aspects in detail and was very accommodating. I also had the pleasure of speaking with Roger Yiu, General Manager who was extremely helpful. Between these two men my experience was wonderful and I highly recommend this dealership. More

Great Experience My salesman, Christian Davidson, was a true professional and kind representative from the very first day to the final delivery of the vehicle. .Wonde My salesman, Christian Davidson, was a true professional and kind representative from the very first day to the final delivery of the vehicle. .Wonderful experience! More

Humble Sales Person Sales associate (Moses Norman) was kind and did not push to buy a car. He, instead, let us look around vehicles in the show room without bothering us Sales associate (Moses Norman) was kind and did not push to buy a car. He, instead, let us look around vehicles in the show room without bothering us - this is the reason why we came back following day to but Lexus GX460. We were happy with his service and we may come back for another vehicle simply because Moses is there even though we were not satisfied with some other supporting staff at the dealership. More

White glove service My recent car buying experience at Johnson Lexus was nothing less than stellar. My sales associate, Nick Hsieh took very good care of me from the mome My recent car buying experience at Johnson Lexus was nothing less than stellar. My sales associate, Nick Hsieh took very good care of me from the moment I stepped into the showroom. Before I test drove my vehicle, Nick and I sat in the car and he explained various features to me. He was patient and answered any questions I had. He also was readily available via email, text message even after hours when I had additional questions. Service has been prompt and courteous from each person I dealt with. The business manager to the receptionist...all first class!!! Thanks, Johnson Lexus for making my latest car purchasing experience a pleasant one. More

First Lexus and First Lease We met Christian Davidson on our first visit to Johnson Lexus and he was very helpful from the very beginning. He is a friendly, enthusiastic young m We met Christian Davidson on our first visit to Johnson Lexus and he was very helpful from the very beginning. He is a friendly, enthusiastic young man. We were uncertain if we wanted to trade cars and, if so, whether to buy or lease. He not only introduced us to the car on our first visit, as expected, but also introduced us to the business staff who could answer our questions regarding the pros and cons of leasing. He followed up with an email to us but didn't hound us as some sales people do. Once, we decided what we wanted to do, which was about 3 weeks after our first visit, he was very efficient in getting the car located and helping us finalize the deal on a schedule that met our needs. More

A Satisfied Customer During a recent service appointment at Johnson Lexus, I decided to "kill some time" by looking at new models in the showroom. Christian Davidson intro During a recent service appointment at Johnson Lexus, I decided to "kill some time" by looking at new models in the showroom. Christian Davidson introduced himself, patiently and diligently answering any questions that I had. As a result, I decided to give some consideration to turning in my '12 ES350 and going into a '15 ES350. However, I was adamant about retaining certain features which I really liked about my car, including the color. What would be the odds that finding a new car with those specifications would happen? Yet, Christian did find one ... and in a matter of days! He then patiently allowed me time to think about this seriously and was ready to proceed when, and if, I gave him the word. I cannot give plaudits enough to Christian who was knowledgeable, thorough, consistent in follow-up, considerate, polite, and appreciably professional. His adeptness at working with people is to his credit and to the benefit of Johnson Lexus. Because of him, this was a satisfying, stress-free experience. It was my pleasure meeting and working with him. Helen Anderson, a satisfied Johnson Lexus customer More

Purchased Vehicle 08-08-15 from Zack Gray Words cannot express the outstanding customer service that I received on Saturday. My sales guy (Zack Gray) was very attentive, patient, and professio Words cannot express the outstanding customer service that I received on Saturday. My sales guy (Zack Gray) was very attentive, patient, and professional. I explained to him exactly what I was looking for in my next vehicle (features), price range etc. We were able to reach an agreement that I felt was fair and I drove off the lot with the vehicle that I wanted. I would like to thank Johnson and Lexus and I will see you in three years when I trade my car for a new vehicle. Thanks again!!!1 More