Johnson Lexus Of Raleigh

Exceptional ! Larry Howell, Brad Hodgeman and Roger Yiu were wonderful to work with! The atmosphere was welcoming and each person we worked with was friendly, knowl Larry Howell, Brad Hodgeman and Roger Yiu were wonderful to work with! The atmosphere was welcoming and each person we worked with was friendly, knowledgable and very professional. Their expertise allowed us to find the exact Lexus we wanted. Larry Howell was a true expert and both Roger and Brad listened to our needs and were able to find us the perfect Lexus. Simon completed our finance paperwork and very knowledgable! They were respectful of our time and what we wanted to accomplish on our visit. We knew that we had selected the right place to buy our Lexus! The delivery specialists were top notch taking all the time we needed to show us all the new features. The service we received was exactly what we were hoping for! We had looked at other dealerships (other models) and when we came to Johnson Lexus we felt the experience surpassed all the other places we visited. We will definitely be back ! More

Great experience right from the get go! A simple phone call and a few text messages...and I knew Ken Ward was the right sales consultant to work with! He is both very responsive and easy to A simple phone call and a few text messages...and I knew Ken Ward was the right sales consultant to work with! He is both very responsive and easy to work with! Ken knows the product and better yet, made the entire process so seamless. It was like the best well-oiled machine you might imagine. Once the deal was consummated, I had no idea that Ken had so many other xxxxx in the air and making all the arrangements for a very impactful delivery of our new Lexus. I should say that I have been a Lexus owner/leaser on two previous occasions...and Johnson Lexus of Raleigh topped them all! For those looking to purchase or lease a Lexus, please call Ken Ward at 919-877-1862 he'll treat you right! [In full disclosure, I had never met Ken nor even knew anything about Johnson Lexus of Raleigh, other than that they have a strong inventory of cars.] More

Outstanding car buying experience What a pleasure it was to work with the team at Johnson Lexus. From the moment I met him, Christian Davidson was courteous, professional and personab What a pleasure it was to work with the team at Johnson Lexus. From the moment I met him, Christian Davidson was courteous, professional and personable. There was no hokey, drawn out negotiation process; we arrived at a fair price within 5 minutes. Christian remained involved from start to finish to ensure we were satisfied. Jessica Wellons was pleasant and efficient in the F&I process. Keystra Williams was very thorough and patient in explaining our car's technology. You pay more for a Lexus than for most other cars, so you expect a better experience. As we all know, expectation is quite different from reality in most car purchases. How refreshing to work with a team that is excellent from start to finish. More

My New Lezus I have been a Lexus owner for several years. I was very busy when I received several emails from Tim Lyon from whom I had leased my last two cars. T I have been a Lexus owner for several years. I was very busy when I received several emails from Tim Lyon from whom I had leased my last two cars. Tim was persistent and finally persuaded me that it was time to take advantage of the very good deals that were available on 2015 cars. I am very happy with my new Lexus. More

Best car purchase experience ever. My first Lexus purchased that started over the internet and finished with an A+ experience with all Johnson Lexus team. Gavin you're the best. My first Lexus purchased that started over the internet and finished with an A+ experience with all Johnson Lexus team. Gavin you're the best. More

A 16 Year Relationship We bought our first Lexus in 1999 and currently own our 11th & 12th Lexus. We have dealt directly with Tim Lyon and Deborah Meli who have been extrem We bought our first Lexus in 1999 and currently own our 11th & 12th Lexus. We have dealt directly with Tim Lyon and Deborah Meli who have been extremely professional and knowledgeable about the Lexus lineup of cars. They have understood our vehicle needs and found us the appropriate car. The buying process has been so smooth and efficient. They create such a friendly atmosphere that makes the car buying experience a joy rather than a hassle. All staff personnel are friendly and helpful regarding any aspect of the vehicle ownership. All our vehicles are serviced at the dealership and never once have I had any issue or problem. No matter who you deal with, it feels like everyone enjoys their job and wants the customer to be happy with the vehicle(s) they own. More

Another Good Experience This is my 4th Lexus from Johnson Lexus in Raleigh, North Carolina. Excellent service always! Tim Lyons was friendly, helpful and knowledgeable. I hi This is my 4th Lexus from Johnson Lexus in Raleigh, North Carolina. Excellent service always! Tim Lyons was friendly, helpful and knowledgeable. I highly recommend this dealership. More

Very pleasant, efficient and friendly experience. We had the good fortune of meeting Mr. Christian Davidson. He did an outstanding job of working with us to find the perfect car. His respectful and c We had the good fortune of meeting Mr. Christian Davidson. He did an outstanding job of working with us to find the perfect car. His respectful and courteous demeanor is a true credit to your organization. This is the 5th Lexus that we have purchased and we have come to expect a higher level of professionalism then we ordinarily experience at the showrooms of some downmarket brands. Even though we had a relatively high expectation, he easily exceeded that. We have never been treated so well or professionally as was the case with Mr Davidson. Your organization should be proud of the excellent manner in which he represents you. More

Dealer and Sales Rep I have been dealing with Johnson Lexus in Raleigh, NorthCarolina since 2004,, when we bought our first new Lexus LS 430, which we still own and is sti I have been dealing with Johnson Lexus in Raleigh, NorthCarolina since 2004,, when we bought our first new Lexus LS 430, which we still own and is still a very fine car. Since that time we have purchased two more Lexuses, a 250 I S and most recently, a ES 350. This dealership delivered my new cars and spent a great deal of time making sure that I understood all of the many wonderful features. Also leaving me with the confidence to feel free to call with any and all questions that I might need answered. One most important reason that I return to Johnson Lexus Is because of the very kind and knowledgeable sales rep that I have. Tim Lyon. Tim is a no pressure very caring salesman. Tim not only follows up his sales with frequent emails checking on the car and how it is working for me but he never forgets a birthday or holiday message. It is the little personal things that are important to a buyer. My husband an I live over 100 miles from Raleigh and when I return for any service, everyone involved in the dealership is so kind and the waiting area is very inviting with areas for reading, business, watching T.V. or just browsing the beautiful cars on the lot. I will always purchase my cars from Johnson and highly recommend them ! More

Customer service Bought our 2nd lexus from Tim Lyons….10 yrs apart. So far could not be happier. Negotiations were straight forward. The delivery of the car was except Bought our 2nd lexus from Tim Lyons….10 yrs apart. So far could not be happier. Negotiations were straight forward. The delivery of the car was exceptional. The instruction given by Eric was outstanding. I needed his help when I came home and he came through again. The follow up by the dealership has been excellent. More