Johnson Lexus Of Raleigh

So far the experience has been very smooth and cordial. Found a great vehicle at a good price and will leave another review as per service after the sale when appropriate. Found a great vehicle at a good price and will leave another review as per service after the sale when appropriate. More

Saturday I became apart of the Lexus family. My experience at Johnson Lexus was all around outstanding. The Lexus family was helpful from the moment I stepped into the dealership. My salesman Eb My experience at Johnson Lexus was all around outstanding. The Lexus family was helpful from the moment I stepped into the dealership. My salesman Eb was pleasant, helpful and considerate in helping me make a selection. Eb was informative and made me feel like he had my best interest st hand. I will recommend Johnson Lexus and I will definitely purchase from them again. Very pleased ' More

Zack was Awesome! I found a vehicle and called within 10 minutes he sent me pictures and reached out and was able to get me the best deal!! Thank so much Zack.. I found a vehicle and called within 10 minutes he sent me pictures and reached out and was able to get me the best deal!! Thank so much Zack.. More

Zack was awesome! Really glad the whole dealership made the process so easy for my new Lexus! Really glad the whole dealership made the process so easy for my new Lexus! More

This has been by far the best car buying experience. This is my fourth vehicle that I’ve ever purchased and by far this has been the best. I highly recommend this dealership as well as Eb Udofia who was This is my fourth vehicle that I’ve ever purchased and by far this has been the best. I highly recommend this dealership as well as Eb Udofia who was my sales person. Great experience with top notch people. More

Sales Mgr dismissive of my concerns. Horrible 1st experience with Johnson Lexus. Had gps upgrade done and satellite still didn't work. I felt as though that was something that would've b Horrible 1st experience with Johnson Lexus. Had gps upgrade done and satellite still didn't work. I felt as though that was something that would've been checked. When I met with service Mgr he was dismissive about my concerns. I paid $200 basically for nothing. He was rude and kept cutting me off. My first experience will probably be my last. He said we did what you asked. I explained to him that I know nothing about Lexus and that they were the experts. He was defensive and made me feel not valued as a customer. I left angry and upset with my interaction with him and my experience that day 5/29/23. I wouldn't recommend that dealership for any service. I'll take my Lexus a few miles farther to get satisfaction and hopefully a better customer service experience. On top of that I was told that software upgrade would take 45 minutes. In actuality that took nearly 2.5 hours. I spent the entire memorial day at a dealership that provided horrible service! More

Thank you @Zack Gray and Johnson Lexus of Raleigh. Thank you so much for working with me while I was out of state and making sure my vehicle was here once I got back. Thank you so much for working with me while I was out of state and making sure my vehicle was here once I got back. More

Wonderful experience. Zack was very helpful and patient with us. Overall great people and wonderful service. Zack was very helpful and patient with us. Overall great people and wonderful service. More

Eb and the entire team ant Johnson Lexus of Raleigh were wonderful to work with! Great experience and customer service! wonderful to work with! Great experience and customer service! More

Thanks everyone, Thank you so much EB, you are really cool, I really appreciate it. cool, I really appreciate it. More