Johnson Lexus Of Raleigh

The absolute BEST in every component of a car selection I've been researching and looking for the right vehicle to trade my '08 Avalon Limited. I saw several options online, started the online chat for a pr I've been researching and looking for the right vehicle to trade my '08 Avalon Limited. I saw several options online, started the online chat for a price quote, got an immediate response from Jackson Syperski. He was outstanding in seeking to find the best fit for me. On holiday, I went to the dealership and he paired me with Anas Faraj. Anas was absolutely wonderful!!! Very intuitive to my anxiety about the high-tech features, he patiently took time to ensure that I understood/was comfortable with the many features. I'd been to other dealerships and was so completely overwhelmed, I left feeling frustrated. It was important to me that my son who is very car-tech savvy (currently on short-term work assignment in Australia) be involved; and, Anas took extra time to speak to my son on the phone. I compared the 2015 vs 2016 sedans and SUVs. Anas was so kind, willing to spend as much time as needed, allowing me time to drive, compare, discuss, etc. It was 5:45 when I'd made my decision: 2016 pre-owned, L-certified, ES 350. They were supposed to close at 6; but Anas, April (finance manager), and Eric (tech support) stayed until the deal was complete, finance worked out, and the car detailed, ready to be delivered -- with the beautiful red bow, nice basket in the back seat, and nice "congratulations" note on display, inside the vehicle. I credit Jackson for the special contacts/call to get me to the dealership and Anas for his crucial role/assistance in best selection/deal for me. I can't say enough about the wonderful experience that I had at Johnson Lexus of Raleigh. I'd heard about the special way they treated clients and their superb customer service; now, I can say I lived the best car buying/selection experience ever -- and, for sure, I'm in as a lifelong customer (and spreading the word in Rocky Mount, NC!). It's comforting to know that anytime I need help, I'll have it -- with people who TRULY care and are there for me. Anas has checked with me, since the purchase to see how things were going. I had a few questions, and he answered them. No where that I've ever been (and I've bought several vehicles in my life!) can ever top the quality people who are employed there and the top-notch service they provide. I now know why Johnson Lexus is so highly rated nation-wide in customer service - I've experienced the very best. I'm excited with my Lexus and grateful for my experience! More

Amazing Experience! I wanted to trade my older Lexus in for an SUV, but didn't want to have a outrageous car note since I never had one. I walked in, and a gentleman name I wanted to trade my older Lexus in for an SUV, but didn't want to have a outrageous car note since I never had one. I walked in, and a gentleman named Eb assisted me as if I was family. We sat down and talked about what I wanted and my price range and he found one that was perfect and brand new in my eyes!!!!! Even Ms April who is their Financial Manager helped me the best way she could to get the best deals on my monthly payment. Years down the line when I want to trade this SUV in, I will definitely be going to Johnson Lexus of Raleigh!!!!! More

Superb Car Buying Experience This has been the best car buying experience of my life. My wife and I had the pleasure of dealing with Mr. Jon Choi at Johnson Lexus of Raleigh. Jon This has been the best car buying experience of my life. My wife and I had the pleasure of dealing with Mr. Jon Choi at Johnson Lexus of Raleigh. Jon was very helpful in answering all of our questions and getting us into the vehicle we wanted. The customer service exceeded my expectations...so much so that I will purchase another vehicle from Johnson Lexus of Raleigh. More

Top notch customer service. Wonderful, non-stressful experience. I live out of town and nearly all the business was taken care of via email. Car delivered to my doorstep. Recomme Wonderful, non-stressful experience. I live out of town and nearly all the business was taken care of via email. Car delivered to my doorstep. Recommended Christian and Nick to my friend, and he bought too! Customer service and attention to detail just as great the second time around. More

Exceeding expectations! My husband and I recently had the pleasure of purchasing a new car at Johnson Lexus. We were both told of the superior customer service offered by th My husband and I recently had the pleasure of purchasing a new car at Johnson Lexus. We were both told of the superior customer service offered by this dealership, but the level of service we received exceeded our expectations! Our sales associate, Zach Gray was amazing. He is so knowledgeable about the product. He made us feel like we were his top priority. He has since reached out to us, to make sure we are happy with our purchase, and to remind us that he is always available for questions..... Needless to say we will highly recommend Johnson Lexus and Zach to our friends and family. We are very pleased and happy with not only our vehicle, but our car buying experience! Thank you! More

Exceeded My Expectations This is my first Lexus car purchase and I am extremely pleased with the customer service from Eb Eudofia at Johnson Lexus of Raleigh. Eb's expertise a This is my first Lexus car purchase and I am extremely pleased with the customer service from Eb Eudofia at Johnson Lexus of Raleigh. Eb's expertise and wealth of knowledge of Lexus cars eased my mind on purchasing my pre-owned Lexus. Peace of mind means a lot especially when you travel on the roads as often as I do. Also, Eb's customer service was A+!! Another quality that's means a lot to me. From the huge red bow on top of my car, to Eric explaining every bell and whistle, to the Southern Seasons gift basket, to the tent card telling me Congratulations, to the detailed car wash on a cloudy day, etc. it was the little things that made my first purchase with Lexus memorable. I'm glad my sons were also there to share it with me. So far I've had a superb experience with the staff at Johnson Lexus of Raleigh. I expect the same or better from here on out. I'm still in awe and oh so loving my "new" vehicle. THANK YOU!!!! More

Very good. The process is very quick. The environment is very classy. And the salesperson was very nice and patient and gave me a lot of help. The car is also go The process is very quick. The environment is very classy. And the salesperson was very nice and patient and gave me a lot of help. The car is also good, too. More

Forever a Lexus owner Best customer experience I've ever had. Very personable, professional, and knowledgable. Because of my recent interaction with Nick and the entire Lex Best customer experience I've ever had. Very personable, professional, and knowledgable. Because of my recent interaction with Nick and the entire Lexus team I will forever be a dedicated Lexus owner. Thank you all for making it such a great experience. More

Class Act Many thanks to Jackson Szyperski, Internet Sales Manager and Todd Eyl, Sales Consultant......great guys, great experience, great dealership. Very imp Many thanks to Jackson Szyperski, Internet Sales Manager and Todd Eyl, Sales Consultant......great guys, great experience, great dealership. Very impressive in all areas and I couldn't be happier. This is my second Lexus but first from Johnson Lexus. It only took one service on my old Lexus to convince me that my next car would be purchased from Johnson Lexus. More

Outstanding Sales Staff I want to give specials thanks to Moses Norman and Zack Gray on their patience and making this purchase an outstanding experience ! I would definite I want to give specials thanks to Moses Norman and Zack Gray on their patience and making this purchase an outstanding experience ! I would definitely purchase another vehicle at this dealership! More