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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,246 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,246 reviews

February 23, 2024

The waiting area is less than optimal. It was like sitting in a construction zone. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas, Bill Ingram II
Feb 26, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your feedback. We regret to hear your experience was anything less than exceptional and we appreciate your patience as we undergo renovations. If there is anything we can do to further assist you, please let us know!

February 23, 2024

This is our 3rd Lexus we purchased at Johnsons Lexus of Raleigh, and each time our sales person (Zack) was never pushy and very informative about the product. He also locate vehicles that’s equipped with t More

by ChuckB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Deas, Zack Gray
Feb 26, 2024 -

Johnson Lexus Of Raleigh responded

We appreciate your kind feedback about our team member, Zack! It is always our pleasure to serve you at Johnson Lexus.

February 23, 2024

The customer service at Johnson Lexus of Raleigh is outstanding and the staff which I interacted with were very welcoming and friendly. My sales consultant was Tommy Smith, who was excellent! He’s had More

by IF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Smith
Feb 26, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your wonderful feedback! We are happy to hear you had a great experience with our team at Johnson Lexus.

February 19, 2024

My first Lexus, test drove back in Sept. 2024 decided I wanted 2024 Hybrid which they did not have on lot. Worked with Bryan who kept me informed during the 4.5 month wait for the car . Ove More

by Frankiemarsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dashiel Boye, Brian Kirkwood
Feb 20, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your feedback! We are happy to hear you enjoyed your experience at Johnson Lexus. If there is anything we can do to further assist you, please let us know.

February 18, 2024

I bought a Lexus at this dealership in 2017 , Gavin Sherk was my salesman. Seamless transition. This week I got 2024 RX 350 hybrid. Gavin once again delivered. I love dealing with experience salesman like Ga More

by Lana M
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Sherk
Feb 19, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your kind words about our team member, Gavin! We hope you continue to enjoy your RX 350!

February 18, 2024

I have been dealing with Larry Howell for over a decade, most recently completing my 4th transaction and have always been very satisfied. Everyone I have dealt with has been professional, knowledgeable, a More

by johnnybravo3638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome in finance, Chris Chambers, Larry Howell
Feb 19, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your wonderful feedback. We appreciate your kind words about our team!

February 14, 2024

The over all experience was excellent starting from test driving a car to finally buying it. They were very very thorough . More

by Satya.ach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Aleman, Zack Gray
Feb 14, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your positive feedback! We are glad you had an excellent experience at Johnson Lexus.

February 13, 2024

My first time purchasing a Lexus 350. Eb Udofia outstanding salesman. Love his great personality. He was trustworthy made you feel so welcome. I purchase a loaner car and I’m enjoying it. More

by Thigpen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia, Dashiel Boye
Feb 13, 2024 -

Johnson Lexus Of Raleigh responded

We are glad you had a great car buying experience with our team at Johnson Lexus. Enjoy your new vehicle!

February 12, 2024

This is my second vehicle I purchased with Kenneth Ward’s help and I am very happy with the service he provided. Very knowledgeable and very patient , genuine caring for all my requests and questions, made m More

by Livingston Ana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Ward
Feb 13, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for 5 stars! We are happy to hear you had a great experience with our team at Johnson Lexus. It was our pleasure to assist you!

February 11, 2024

I really enjoyed working with the employees of Johnson Lexus. Everyone was friendly and you could feel a genuine camaraderie throughout the building. I was kept informed throughout the process and all que More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan (technology specialist), Dashiel Boye, Darryl Meyers
Feb 12, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for 5 stars! Your wonderful feedback means so much to us!

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