
Johnson Lexus Of Raleigh
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 2,253 reviews
Very friendly and professional dealership I found the dealership to be professional and friendly. The salesperson was helpful and knew all of the finer details of the auto I was interested in I found the dealership to be professional and friendly. The salesperson was helpful and knew all of the finer details of the auto I was interested in More
SANDRA 10 My experience with this car dealership was the best ,to me they are the three (3), Professional, Prompt, Perfect they does great teamwork together I w My experience with this car dealership was the best ,to me they are the three (3), Professional, Prompt, Perfect they does great teamwork together I was in and out in less than no time, They really take care of their customers, Ed Udofiya, Jackson and Wes made the process so smooth for me . Thank you Guys " GREAT WORK" More
A Satisfied Customer I stopped by the dealership one day to just browse. I soon found myself driving off with a great vehicle for a great price. Eb and Thomas made the who I stopped by the dealership one day to just browse. I soon found myself driving off with a great vehicle for a great price. Eb and Thomas made the whole process smooth and less stressful than shopping for jeans! More
Johnson Lexus Raleigh Wasn't planning to buy a new car when I walked into the showroom. Our consultant Jon Choi was very helpful and not pushy. Enjoyed working with him. Wasn't planning to buy a new car when I walked into the showroom. Our consultant Jon Choi was very helpful and not pushy. Enjoyed working with him. More
Our first Lexus We have been loyal Honda owners for a long time. We have owned 9 Hondas. Our last Honda was such a disappointment we started to look at other vehicle We have been loyal Honda owners for a long time. We have owned 9 Hondas. Our last Honda was such a disappointment we started to look at other vehicles. We noticed a lot of Lexus models around New Bern even though there was no dealer within 100 miles and wondered why. Our trip to Johnson Lexus of Raleigh was such a nice experience. Everyone was friendly and helpful. We purchased a 350RX and have not been sorry. We love our Lexus and are so glad we made the trip. More
Amazing Team from top to bottom! Huge thanks to Roger Yiu, Jon Choi, Zack Gray, and Rhonda (Finance Manager) for the amazing experience in my wife and I purchasing the RX350. Our sit Huge thanks to Roger Yiu, Jon Choi, Zack Gray, and Rhonda (Finance Manager) for the amazing experience in my wife and I purchasing the RX350. Our situation was VERY stressful b/c my previous car had a head gasket that blew and I was stuck in a situation where we HAD to buy a car instead of purchasing a car b/c we wanted to. We had no choice. Car buying is a hassle and honestly, is not fun. HOWEVER, our experience with the entire Lexus team was incredible. They were helpful and accommodating in many ways and were HONEST (I know, honesty and car dealerships generally do not go hand in hand but that is NOT the case at Johnson Lexus in Raleigh!!!). Their knowledge of their cars was impressive, helpful, informative, and most importantly, HONEST. Roger was amazingly helpful and I can see why he was brought to NC. He is an amazing asset to the Johnson Lexus brand and team. He helped us out from the beginning and made sure the process was as easy as possible. He gave us as much information as we needed, let us go home to think about things, did not make us feel pressured to go one way or another, and helped make the car buying experience as smooth as possible. Zack was incredibly knowledgeable in the cars and was able to answer all of our questions without pressuring us to buy one thing over the other. Jon was also very knowledgeable and was extremely helpful in helping us decide on which way we wanted to go (honestly, we did look at other "Brands" and other dealerships, but he helped in our decision to go with the RX350). Jon listened to what our needs were and what the plans were with our future. He was HONEST in his suggestions based on what our wants/needs were. He could have easily tried to upsell us into another larger vehicle but again, listened to what our needs were and put us in the best car for OUR NEEDS, not his. And after the decision to purchase, Rhonda made all the paperwork signing a breeze. Is the Lexus brand a bit more expensive than the "non-luxury" brands? Yes. But with the customer experience, their HONESTY, customer service, and how they treat their "guests" makes it worth it. I can go on and on about how awesome our experience was but I am running out of room. If you are looking for a car, MAKE SURE YOU STOP BY JOHNSON LEXUS!!! More
Great Customer Service with Superior Options Eb Eudofia from Johnson Lexus has provided superior customer service. He was able to identify my style and respect the price range I was going for. He Eb Eudofia from Johnson Lexus has provided superior customer service. He was able to identify my style and respect the price range I was going for. He also made the buying process very convenient by utilizing modern communication via text to send professional updates (as permitted) on the process while I was at work. Definitely didn't get an aggressive salesman vibe and felt like family when the agent gave me honest feedback to my many questions. I would definitely recommend going to see Eb at Johnson Lexus if you want a superior, reliable car at an awesome price without too much hassle. More
Purchase of RX 350 I enjoyed dealing with the Sales Staff and Finance Department. They were very informative and was willing to work with me on the purchase of the vehi I enjoyed dealing with the Sales Staff and Finance Department. They were very informative and was willing to work with me on the purchase of the vehicle. More
Lease of 2017 ES 350 This is the 5th or 6th lease we have experience at this dealership, and each time Tim Lyon, our sales representative has gone out of his way to find u This is the 5th or 6th lease we have experience at this dealership, and each time Tim Lyon, our sales representative has gone out of his way to find us the best equipped vehicle for the best lease terms possible. I would not consider any other dealership and have recommended Johnson Lexus of Raleigh to many of my friends. More
Great but long day Zack the salesman was very knowledgeable and polite he's a true asset. The final mgr - I forgot his name - was very kind and pleasant.. overall I enj Zack the salesman was very knowledgeable and polite he's a true asset. The final mgr - I forgot his name - was very kind and pleasant.. overall I enjoyed the day and pleasant people. Mostly I am enjoying a remarkedly vehicle More