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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,203 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,203 reviews

January 22, 2024

Great experience! Zack is a great salesperson to work with. This was my first Lexus and the experience surpassed my expectations. More

by klhh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Jan 22, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! Our team at Johnson Lexus looks forward to serving you again.

January 22, 2024

Very friendly and easy to work with. They really go out of their way to earn your business. More

by lonnie_hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II, Bethany Scott, Eb Udofia
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review!

January 22, 2024

Service advisors were really nice and made sure my concerns were addressed. However, I think the service techs skipped steps. my tire pressure light was still on after a tire rotation and supposedly t More

by Cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your feedback. We appreciate the opportunity to assist you with your service needs and apologize that your experience was less than exceptional. We would be happy to go over the service performed on your vehicle and help answer any questions. At your earliest convenience, we invite you to reach out to our Service Manager, Rick Bergevin, at rbergevin@johnsonlexus.com or (919) 877-1941, so we may best address these concerns.

January 22, 2024

Ive been driving a Lexus for the past 7 years, and I’ve never been disappointed in my interactions with the women and men of Lexus in Raleigh! They are all knowledgeable, straight to the point, and make ev More

by Sybil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great feedback! Our team at Johnson Lexus looks forward to serving you again.

January 20, 2024

Went in for service came out with my third Rx350. Andres is an excellent service rep whom I truly trust. Gavin is my sales person also who is the best More

by cumbeebrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres , Gavin Sherk
Jan 22, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! It was our pleasure to assist you at Johnson Lexus!

January 06, 2024

A huge shout out to EB for helping me with my recent purchase. He is by far the nicest person with the best customer service that I've experienced in any dealership. Thank you to Johnson Lexus of Rale More

by loveinamistonline
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jan 08, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! It was our pleasure to assist you at Johnson Lexus!

December 28, 2023

I was in the town shopping for a new vehicle. The team at Johnson-Lexus offered superior customer service. Thomas (Tommy) Smith asked me questions about my preferences in a vehicle, he exceeded More

by brenda.byrdpelaez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Smith, Devin, Ian Thompson
Jan 02, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We are happy to hear you enjoyed your experience with our team. If there is anything we can do to further assist you, please let us know!

December 27, 2023

Huge shout out to Eb who was friendly, trustworthy and extremely professional in assisting with the purchase of my fist Lexus. Eb went above and beyond the call of duty and I will certainly recommend him More

by janiekgerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Dec 28, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your kind words about our team member, Eb! It was our pleasure to assist you at Johnson Lexus.

December 12, 2023

I owe a huge thank you to Zack G. for providing me with a smooth buying process. To own a Lexus is a reward in itself. The 6 month plus wait to upgrade my 1st Lexus was well worth it! More

by Nelia H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Dec 13, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! It was our pleasure to serve you at Johnson Lexus. We hope you continue to enjoy your RX350h!

December 09, 2023

This is my second time getting a vehicle from Johnson Lexus. With an excellent customer care of Mr. Travis Howard. I can't talk good enough of my beautiful experience. If I can rate more than 5 I would h More

by Lady Winnie
Recommend Dealer
Yes
Employees Worked With
Travis Howard
Dec 11, 2023 -

Johnson Lexus Of Raleigh responded

Thank you for your great feedback! We are happy to hear you had another 5-star experience at Johnson Lexus.

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