Johnson Lexus Of Raleigh

Wonderful For the first time in 50 years of purchasing vehicles, my experience was not frustrating, anxious nor feeling I had been "had". In fact, Travis, Richa For the first time in 50 years of purchasing vehicles, my experience was not frustrating, anxious nor feeling I had been "had". In fact, Travis, Richard and Borjan actually made it enjoyable! Travis explained everything thoroughly and used no smoke n mirrors tactics. I highly recommend him to anyone listening n hope he is properly appreciated and compensated. Now, if only the service experience was comparable. Eunice McMillan More

Jeep Wrangler It was such a pleasure working with Sergio. He was very polite and knowledgeable. His attention to detail made the whole experience simple and seamles It was such a pleasure working with Sergio. He was very polite and knowledgeable. His attention to detail made the whole experience simple and seamless. More

Johnson Lexus - Excellent Experience ! Sergio Escarcega made our experience at Johnson Lexus an outstanding car buying experience. His knowledge of the Lexus brand was fantastic. We had don Sergio Escarcega made our experience at Johnson Lexus an outstanding car buying experience. His knowledge of the Lexus brand was fantastic. We had done our online study before we arrived. Sergio confirmed our knowledge and provided real insights that we were not aware of. Very knowledgeable. Very competent without being arrogant. Customer oriented. Pleasant personality and welcoming. Great job with the bow-tie, a nice added touch. Overall, a great experience for our family. Frankly, the entire team did a great job. Finance and Vehicle Operations overview also did a great job. More

Easy and professional I recently purchased a used BMW 528i from Johnson Lexus of Raleigh. Had the great fortune to work with Sergio Escarcega. I had been actively looking f I recently purchased a used BMW 528i from Johnson Lexus of Raleigh. Had the great fortune to work with Sergio Escarcega. I had been actively looking for about 7 days, and had had several experiences that were "typical" of buying used cars, no one willing to quote a price, had to come into the dealership. had to get a manager,,blah blah blah. Sergio was extremely respectful of my time, had everything prepared as promised. Couldn't have been more pleasant or professional. A true pleasure to work with. Bob Thompsen More

Awesome Experience Our sales executive Travis Howard was awesome and very knowledgeable. It made our process go very smoothly and best of all no haggling. Great experie Our sales executive Travis Howard was awesome and very knowledgeable. It made our process go very smoothly and best of all no haggling. Great experience! Thanks! More

Service rendered with pride! Mr. Howard when above and beyond to satisfy my needs of what I was looking for in my next vehicle. He had demonstrated excellent service and highly sk Mr. Howard when above and beyond to satisfy my needs of what I was looking for in my next vehicle. He had demonstrated excellent service and highly skilled in the area of cars. More

Johnson Lexus: A Dealership Role Model Johnson Lexus is an exemplary dealership which consistency provides customer service throughout the process from sales to service. We have just purch Johnson Lexus is an exemplary dealership which consistency provides customer service throughout the process from sales to service. We have just purchased our third Lexus from them, and each time we have been impressed with the overall staff. We always request their sales representative, Gavin Sherk, to help secure the vehicle and options we desire. He patiently works with us to help meet our specific needs and requests....no matter how complex our situation may be. We feel comfortable with Gavin throughout the buying process. Our thanks too goes to James Spallino a co-worker of Gavin, who was quite helpful in our recent purchase. We are also grateful to Mr. Jim Moss who delivered our new Lexus. He thoroughly went through the vehicle, explaining its features, and kindly answered our questions. A role model is one whom others look up to, and the Johnson Lexus dealership exemplifies the best of its kind. More

excellent customer service Total transaction was handled superbly by all individuals on the Johnson Lexus team from the receptionist to Mike S., Ian T., Mindy, the insurance pe Total transaction was handled superbly by all individuals on the Johnson Lexus team from the receptionist to Mike S., Ian T., Mindy, the insurance person and Borjan. We were treated with respect by all. We also made extra requests for getting vehicle deeds notarized and leaving a vehicle a few days that were cheerfully met. More

Fun experience! I had the best day yesterday! I walked into Johnson Lexus and drove away in a beautiful new RX 350. The whole process was easy and fun. Ian was great! I had the best day yesterday! I walked into Johnson Lexus and drove away in a beautiful new RX 350. The whole process was easy and fun. Ian was great! He showed me all the options and helped me make the best choice. I couldn’t be happier and I now I have a car that will make my commute much more enjoyable. Borjan also did an excellent job teaching me all about my new car. Overall a great experience. More

Extra Mile I worked with Travis for my second purchase and he went above and beyond again. I appreciate his elite customer service and his honesty. I really felt I worked with Travis for my second purchase and he went above and beyond again. I appreciate his elite customer service and his honesty. I really felt he was on my side and helped me get the best fair deal all around. Travis is top notch and I will buy from him again. More