
Johnson Lexus Of Raleigh
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 2,246 reviews

Purchased pre owned 350 Roy Twisdale was effective and professional in his dealings with me. My expectations were well met. Enjoyed working with him and would recommend him Roy Twisdale was effective and professional in his dealings with me. My expectations were well met. Enjoyed working with him and would recommend him highly as well as my overall experience with the dealership.. tx Dennis King More
End of lease vehicle purchase I was in my fourth Lexus when I recently retired and I decided to purchase it at the end of the lease. I have long thought that the selling and servi I was in my fourth Lexus when I recently retired and I decided to purchase it at the end of the lease. I have long thought that the selling and service processes at Johnson Lexus were second to none and now I can add the lease conversion process to that list. I was particularly pleased that Gavin Sherk, who worked with me on Lexus #4 three years ago, was there to work with me on this transaction as well. Gavin has stayed in touch with me throughout the lease and he kept me well-informed during the lease conversion process. He informed me of lease-end options, he prepared quotes for new cars, he made sure that every detail was covered, and he followed up after the conversion. Well done. More
A hiccup in time Trading in my 05 was not something I was looking forward to (many great memories). Gavin and Hosam were very eager to make my experience the very best Trading in my 05 was not something I was looking forward to (many great memories). Gavin and Hosam were very eager to make my experience the very best possible under my circumstances and restored my faith in the entire process. Smooth transition from start to finish although a bit too timely (holidays are a busy day for Lexus). Thank you for taking the time to ensure that I drove away in my new GX feeling important and more importantly, completely sstisfied! More
Great experience. Our second Lexus at this dealership and couldn't be happier. Professional employees and great customer service. We will gladly recommend to anyone loo Our second Lexus at this dealership and couldn't be happier. Professional employees and great customer service. We will gladly recommend to anyone looking for a great vehicle and the utmost in personal care. Tim Lyons was excellent! More

Another excellent experience! This is my second Lexus purchased through Johnson in Raleigh. I can not think of a single thing they could have done better! Ian Thompson has been m This is my second Lexus purchased through Johnson in Raleigh. I can not think of a single thing they could have done better! Ian Thompson has been my sales consultant both times. He has been thoroughly competent, organized, and knowledgeable about the product and the process. He listened to my “wants list” and found exactly the right car each time. I have to say that my experiences with the entire Johnson staff has been excellent! More

1st Lexus - Exceptional Car Buying Experience Visited Johnson Lexus 6 months before my purchase to gather information and take a peep at inventory. That's when Sergio found my husband and I wander Visited Johnson Lexus 6 months before my purchase to gather information and take a peep at inventory. That's when Sergio found my husband and I wandering around, gave us a tour and provided information that helped us formalize our decision to buy a Lexus. We contacted him late one Friday evening, said we were ready to purchase a vehicle. He asked if we could come to the dealership the next morning. We arrived to his big smile and two cars for us that met all of our buying criteria. The rest is history. Sergio orchestrated our 1st Lexus purchase and a new loyal customer! More
Great experience I want to thank you Eb Udobia for your professionalism that I received throughout my car buying process. You were very exceptional, attentive , courte I want to thank you Eb Udobia for your professionalism that I received throughout my car buying process. You were very exceptional, attentive , courteous with excellent customer service skills. I am enjoying my ES350. I will definitely recommend you! Thank you so much More
IS 300 FSport This is my fourth transaction with Johnson Lexus, and my third with Gavin Sherk. Always a top-notch experience. Gavin is easy to work with. This is my fourth transaction with Johnson Lexus, and my third with Gavin Sherk. Always a top-notch experience. Gavin is easy to work with. More

Purchased GX 460 Sergio is a fantastic representative and thoroughly enjoyed working with him. We went to multiple dealerships and were very happy with our decision to Sergio is a fantastic representative and thoroughly enjoyed working with him. We went to multiple dealerships and were very happy with our decision to buy from Johnson Lexus of Raleigh More

Excellent My husband and I purchased our first Lexus from Johnson Lexus, and we are so glad we did! Sergio was great to work with and made the whole process ver My husband and I purchased our first Lexus from Johnson Lexus, and we are so glad we did! Sergio was great to work with and made the whole process very fun,easy and very professional! We will be referring our family and friends who are in the search of a Lexus! We will definitely be back and feel very proud to be apart of the Lexus family! Thank you! More