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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,189 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,189 reviews

January 31, 2024

A great experience purchasing our new Lexus! Both Matt & Terry provided very good customer service & we highly recommend Johnson Lexus! More

by Linda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Pope, Justin Larson, Matthew Davis
Jan 31, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! It was our pleasure to serve you at Johnson Lexus.

January 27, 2024

Sergio Escarcega helped us find our new RZ350 and was great to work with. He was knowledgeable and responsive to our questions. Eric the technology guy did a great job of walking me through the feature More

by jcnumber5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Escarcega
Jan 29, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review! We are happy to hear you had a great experience with our team at Johnson Lexus. Enjoy your new RZ350!

January 26, 2024

Having completed an out of state purchase of a used car, I am very impressed with the professionalism and attention to detail of everyone involved. From the sales person Todd Ely, to the delivery driver Ji More

by Greg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Roof, Todd Eyl
Jan 29, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your great feedback! We are happy to hear you had a 5-star experience with our team at Johnson Lexus. It was our pleasure to assist you.

January 24, 2024

I bought my first Lexus just before Christmas, Eb Udofia was the best. He made sure that that I was good with my purchase and he was very straight forward professional. He makes you feel very comfortable to More

by Brothersfaith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jan 24, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! It was our pleasure to serve you at Johnson Lexus.

January 24, 2024

I scheduled maintenance at the last minute but they took care of me. My service was performed in a timely manner. The customer service was excellent. More

by Latasha.Privette.lp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Hunt
Jan 25, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for 5 stars. It was our pleasure to assist you with your service needs!

January 24, 2024

Eb Udofia helped me find the deal of lifetime of a used RX350 at Johnson Lexus. He was amazing to work with and made the whole process of buying a new (to me) car easy and seamless. 10/10 would recommend More

by spatrey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Escarcega, Eb Udofia
Jan 25, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your review! We are glad you enjoyed your car buying experience at Johnson Lexus. Enjoy your RX350!

January 22, 2024

Great experience! Zack is a great salesperson to work with. This was my first Lexus and the experience surpassed my expectations. More

by klhh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Gray
Jan 22, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great experience with us! Our team at Johnson Lexus looks forward to serving you again.

January 22, 2024

Very friendly and easy to work with. They really go out of their way to earn your business. More

by lonnie_hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II, Bethany Scott, Eb Udofia
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your 5 star review!

January 22, 2024

Service advisors were really nice and made sure my concerns were addressed. However, I think the service techs skipped steps. my tire pressure light was still on after a tire rotation and supposedly t More

by Cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your feedback. We appreciate the opportunity to assist you with your service needs and apologize that your experience was less than exceptional. We would be happy to go over the service performed on your vehicle and help answer any questions. At your earliest convenience, we invite you to reach out to our Service Manager, Rick Bergevin, at rbergevin@johnsonlexus.com or (919) 877-1941, so we may best address these concerns.

January 22, 2024

Ive been driving a Lexus for the past 7 years, and I’ve never been disappointed in my interactions with the women and men of Lexus in Raleigh! They are all knowledgeable, straight to the point, and make ev More

by Sybil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jan 23, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your great feedback! Our team at Johnson Lexus looks forward to serving you again.

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