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Johnson Lexus Of Raleigh
Raleigh, NC
2,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 08, 2018
It was a wonderful experience! We had a wonderful buying experience at your location. Everyone’s graciousness and professionalism was above reproach. All of you inspired confidence We had a wonderful buying experience at your location. Everyone’s graciousness and professionalism was above reproach. All of you inspired confidence that we were making the correct decision More
by Scgirl12116
Employees Worked With
Zack Griffith, Julia , borjan bartula, , Eb Udofia
July 06, 2018
Our sixth LS from Johnson The LS 500 is our sixth LS purchased from Johnson's Lexus. If we weren't pleased with Gavin and Lewis Hunter you wouldn't have our business so many t The LS 500 is our sixth LS purchased from Johnson's Lexus. If we weren't pleased with Gavin and Lewis Hunter you wouldn't have our business so many times. The entire dealership from the bathrooms, waiting area, car washes, service and personnel are top notched. Lastly, you guys work with us in making our payments fit our budget. We are expecting a real HUGE discount on our seventh purchase.(:) Odell and Magnolia Clanton Warrenton, North Carolina More
by MOFROMWARRENTON
Employees Worked With
Gavin Sherk
July 06, 2018
Pre own vehicles CHe was very cordial respectful detailed i Ed was very cordial respectful detailed in His expectations. I felt comfortable in his presence and would recommend him to other potential customers Ed was very cordial respectful detailed in His expectations. I felt comfortable in his presence and would recommend him to other potential customers. I have been driving a LS400 since 1999 More
by Hfields6
Employees Worked With
Bill Thomas, Ian Thompson, Zack Gray, Carlos Sang, Eb Udofia
July 06, 2018
Great Service Was happy that someone came out pretty quickly when I first went to the dealership to buy a new car. I like the ability to be able to text the sales Was happy that someone came out pretty quickly when I first went to the dealership to buy a new car. I like the ability to be able to text the sales person, but they had to ask permission to do that first. Nice! Even though I was not interested in a lease and knew nothing about leasing when I went in, Gavin explained very briefly a few of the benefits. That ended up being what I chose! More
by tjn242
Employees Worked With
Gavin Sherk
July 06, 2018
RX Purchase Everyone was very pleasant and service oriented. Easy to do business with. Only negative is all of the add-ons that the dealership tries to sell. Everyone was very pleasant and service oriented. Easy to do business with. Only negative is all of the add-ons that the dealership tries to sell. More
by ggulden
Employees Worked With
Gavin Sherk
July 05, 2018
Super Smooth Experience I gave my experience here at Johnson Lexus a five star, because from the beginning of my inquiry about the 2012 Kia SPORTAGE, Sergio made every step I gave my experience here at Johnson Lexus a five star, because from the beginning of my inquiry about the 2012 Kia SPORTAGE, Sergio made every step of the way very convenient from the beginning to the end. Sergio explained every step by step very plain and clear. He has a great personality and the eye contact was great.The service was excellent!! Thank you Sergio for the SUPER SMOOTH EXPERIENCE!! More
by Pel1961
Employees Worked With
Ariel , Sergio Escarcega
July 05, 2018
Exceptional Customer Service !!! Today we had the pleasure of purchasing our first Lexus. We worked with Mr. Travis Howard, who was nothing shot of amazing! He showed us each car we w Today we had the pleasure of purchasing our first Lexus. We worked with Mr. Travis Howard, who was nothing shot of amazing! He showed us each car we were interested in, answered all our questions and went above and beyond me ensure we were happy with our purchase. The service and experience was great!! If your In the market for a new car, you must give Travis a call, you will not be disappointed with your decision! Thank you Travis! More
by Danielle123
Employees Worked With
Travis Howard
July 05, 2018
In it for the customer My family and I were in a very bad place. Unfortunately, due to a 3 car collision our car was totaled. We were very satisfied with the Lexus 350 ES th My family and I were in a very bad place. Unfortunately, due to a 3 car collision our car was totaled. We were very satisfied with the Lexus 350 ES that we previously had and wanted another one just like it. My husband and I went to the Capital Blvd Raleigh NC Johnson Lexus and talked with Mr. Roy. He was so concerned about our desire and was very sincere and eager to help us find the car we wanted. He called and checked in on us everyday and did all he could to let us know he was working to find the car we wanted. Turns out Mr. Roy found the exact car we wanted but the bad news was it was at another dealership. This meant that he would lose the sale. He took himself out of the equation and put us "the customer" above himself. We ended up buying the used car from the other dealership and found a life long friend in the Lexus Family by the name of Mr. Roy! We have always from day one been sold on Lexus; but this has taken our faith, and dependability in The name Lexus to a whole new place! Lexus, you have someone in your business that represents what luxuary, confidence, dependability, and customer concern truly means and his name is Mr. Roy Twinsdale! Our family will be Lexus buyers for life because of this experience! Thank You Johnson Lexus and more importanly: Thank You Mr. Roy! More
by Blessing
Employees Worked With
Roy Twisdale
July 05, 2018
Johnson Lexus, Raleigh The experience of buying the new GX 460 was both easy and pleasurable. Roy was very easy to work with. They provided annindicative number for my trade The experience of buying the new GX 460 was both easy and pleasurable. Roy was very easy to work with. They provided annindicative number for my trade and when I got there they honored the number they gave me. The car was ready to be picked up and there was no unnecessary waiting to complete the payment process nor was I pressured into a bunch of after sale packages like extended warranties etc. those options were explained and I was free to choose or not to choose them without pressure. The sales department worked with me to achieve the right vehicle at the right price. Very professional and pleasurable experience. More
by Lake Keowee customer
Employees Worked With
Jeff Ketcham, Roy Twisdale, Katelyn Paul
July 05, 2018
Responsive and helpful in every way Our buying experience at Johnson Lexus was ideal. This was our second experience working with Gavin Sherk and we found him to be very knowledgeable a Our buying experience at Johnson Lexus was ideal. This was our second experience working with Gavin Sherk and we found him to be very knowledgeable and helpful. We were looking for a certified pre-owned 2017 ES300h and RX450h. Gavin very patiently searched for these particular models with the list of options that we were looking for, successfully finding the ES model. When the 2017 Hybrid RX proved to be elusive, Gavin worked to find us a new 2018 Hybrid RX and to get a reasonable deal close to what we had wanted to spend on a certified pre-owned. He made all the paperwork as painless as possible and seamlessly connected us with the other departments at Johnson Lexus needed to complete the sale. We would gladly work with Gavin again. More
by Colqueen
Employees Worked With
Gavin Sherk
