Johnson Lexus Of Raleigh

Amazing Customer Service I purchased my first Lexus 5 years ago. In that time I have child and traded my old Lexus. 5 years later, I called and ironically spoke to Gavin who h I purchased my first Lexus 5 years ago. In that time I have child and traded my old Lexus. 5 years later, I called and ironically spoke to Gavin who helped me lease my first vehicle. He genuinely went out of his way to make sure that we found the best fit for me. He was patient and not trying to pressure me into a vehicle. Thank you Roger (GM) and Gavin (saleman) for making the deal work. My son and I love our new 2018 GX460 Lexus. More

My vehicle purchasing experience This was the most pleasant and hassle free experience ever! Sergio Escarcega met us in the parking lot, asked a few questions as to what we wanted. No This was the most pleasant and hassle free experience ever! Sergio Escarcega met us in the parking lot, asked a few questions as to what we wanted. No pressure, no gimmicks.... this is what all dealerships should strive for... concern for what the customer wants!!!! Will send all our friends your way Sergio!!! More

Great Car buying experience From start to finish great experience. The entire staff was first class. The explanation of the cars features were outstanding. Thanks to all involved From start to finish great experience. The entire staff was first class. The explanation of the cars features were outstanding. Thanks to all involved in the process. More

Excellent experience from Sales to Service Since 2007, Susan/I have purchased 3 new cars at Johnson Lexus. Our experience in both the Sales & Service areas has been excellent. Our Sales Rep, Ti Since 2007, Susan/I have purchased 3 new cars at Johnson Lexus. Our experience in both the Sales & Service areas has been excellent. Our Sales Rep, Tim Lyon, has done an awesome job before, during and after the sales process. He is a very personable, knowledgeable and thorough person. Tim goes above and beyond to provide great customer satisfaction. More

Amazing service! Huge thank you to Gavin and Deborah for helping me make this purchase seamless and amazing. I was very happy with the price, the service and the atten Huge thank you to Gavin and Deborah for helping me make this purchase seamless and amazing. I was very happy with the price, the service and the attention to detail and what I was looking for that met my needs More

Professional Staff I do not enjoy trading vehicles or going to a car dealership, however, Ian Thompson (salesman) was very professional and transparent with figures. Jam I do not enjoy trading vehicles or going to a car dealership, however, Ian Thompson (salesman) was very professional and transparent with figures. James Spallino was also transparent and sent me detailed email information about lease figures. I do not like a dealership just throwing out figures about leasing and not putting paperwork before me as one other dealership did. Also, Borjan Bartula the delivery specialist is very willing to answer any questions you may have and I will be calling on him again. More

Top quality purchasing experience for a top quality car Had a great experience with Sergio who helped me identify the car model I was looking for, set up the test drive and represent my needs during negotia Had a great experience with Sergio who helped me identify the car model I was looking for, set up the test drive and represent my needs during negotiation. At delivery he arranged for a shuttle to pick me up and had the car clean and detailed ready for me when I got to the dealership. As smooth a process as one could hope for! More

Excellent Service! Tim is the Best! I recently purchased my second Lexus from Tim and he found exactly what I wanted and from start to finish made the transaction so easy and effortless I recently purchased my second Lexus from Tim and he found exactly what I wanted and from start to finish made the transaction so easy and effortless. He continues to follow up with me which is always a plus! Johnson Lexus is a wonderful dealership and the staff is just the best! Always the best customer service ! Thank you Tim for another great experience!! More

Excellent Experience! Travis Howard is the best! I had a great experience at Johnson Lexus. At no time did I feel pressured. Travis Howard was excellent during each phase of my car buying experience. I had a great experience at Johnson Lexus. At no time did I feel pressured. Travis Howard was excellent during each phase of my car buying experience. He was knowledgeable of the vehicle, and of the sales process. Travis genuinely worked to find the perfect vehicle for me. I find it awesome that the deal is completed, however Travis continues to follow up with me. Overall, I had a great experience with every representative of Johnson Lexus. More

Thankful for John Pleasants I am thankful for John’s knowledge and customer service. He helped me purchase my second Lexus. He continues to check on me to ensure I am still enjoy I am thankful for John’s knowledge and customer service. He helped me purchase my second Lexus. He continues to check on me to ensure I am still enjoying my car. I appreciate his support. More