Johnson Lexus Of Raleigh

Service with professionalism and dedication This was my first time visiting this dealership and I was very pleased with the entire experience. Sergio was very professional, attentive, and resp This was my first time visiting this dealership and I was very pleased with the entire experience. Sergio was very professional, attentive, and responsive (or at least find the answers) to all of my questions and concerns. Likewise, Service Manager Andrew assisted me with a possible trade-in. He assessed the vehicle, diagnosed and even fixed a long-standing issue with my navigation at no charge. Lexus has a great reputation for quality and service. But these associates even went above and beyond to take care of customers. Thank you for a wonderful experience! More

Very easy process This was the easiest trade in/new car purchase ever. We were given a fair trade in price on our old vehicle and a fair price on our new vehicle. Our s This was the easiest trade in/new car purchase ever. We were given a fair trade in price on our old vehicle and a fair price on our new vehicle. Our salesman Zack made certain all details were in order before we arrived to pick up the new car. Everyone was so helpful. More

Excellent buying experience Because of a back injury I found myself in need of an automobile that was higher off the ground than my Toyota Avalon. I chose the Lexus RX 350. It Because of a back injury I found myself in need of an automobile that was higher off the ground than my Toyota Avalon. I chose the Lexus RX 350. It was just what my back needed. As this was an unexpected need to purchase a new car I needed a "creative" plan to accomplish this task. Our sales associate "Roy" was amazing. He listened attentively to my needs and helped find a way for me to get the car that I needed. I couldn't be happier. More

Friendly and helpful Eb was friendly and answered all of our questions. During the process he was never pushy and so easy going. This was the best and easiest purchase we' Eb was friendly and answered all of our questions. During the process he was never pushy and so easy going. This was the best and easiest purchase we've ever made. We will be back! More

amazing..positive..professional i thought the whole team at Johnson Lexus did a great job from start to finish..From Roger to Roy Twisdale and Jessica in Finance made the whole exper i thought the whole team at Johnson Lexus did a great job from start to finish..From Roger to Roy Twisdale and Jessica in Finance made the whole experience go smoothly and efficiently.. Just all around great customer service all the way around.. Thank you to the entire team.. More

"Excellence in service" Answered all my questions and if he didn't have the answer he would locate some one who could. Very open to negotiating. No pressure sale tactics. All Answered all my questions and if he didn't have the answer he would locate some one who could. Very open to negotiating. No pressure sale tactics. Allowed me plenty of time to make my decision. Second Lexus purchased with Travis's assistants. More

Great Service My salesman Zack Grey was awesome!!! He was very knowledgeable and the cars, he was pleasant and he made sure I was happy and satisfied with my purcha My salesman Zack Grey was awesome!!! He was very knowledgeable and the cars, he was pleasant and he made sure I was happy and satisfied with my purchase. He also continued to check on me and even wished me a happy birthday 2 months after my purchase. Great dealership!! More

Sergio Escarcega In 2014 purchased a 2014 Lexus from Sergio and was very satisfied with his service and the vehicle. So, when it was time to get a new vehicle my wife In 2014 purchased a 2014 Lexus from Sergio and was very satisfied with his service and the vehicle. So, when it was time to get a new vehicle my wife and I didn’t hesitate to contact Sergio for his service once again. We love or vehicle and the outstanding customer service that Sergio provides. I’m not totally satisfied with the price and maybe that is because I’m not sure if I received the best deal. I’m researching now and I hope I’m not disappointed. Thanks. More

Everyone was friendly and caring. The staff was very professional and caring. I was very pleased. The atmosphere was impeccable. Roy was courteous and always made sure that I was co The staff was very professional and caring. I was very pleased. The atmosphere was impeccable. Roy was courteous and always made sure that I was comfortable. The kids room was impressive. More