Johnson Lexus Of Raleigh

Fast and Professional Sergio was great all around and was professional from start to finish. Knowledgable. Responsive. Fast. I recommend working with Sergio, and with J Sergio was great all around and was professional from start to finish. Knowledgable. Responsive. Fast. I recommend working with Sergio, and with Johnson Lexus of Raleigh. More

Best car buying experience I’ve ever had Excellent service from start to finish! Travis Howard was extremely helpful and he went above and beyond to assist me. I would recommend Travis for an Excellent service from start to finish! Travis Howard was extremely helpful and he went above and beyond to assist me. I would recommend Travis for anyone who shops at Johnson Lexus. More

An exceptional experience! I have had nothing but fantastic experiences with Johnson Lexus of Raleigh. Travis Howard is one of the best people I have ever worked with on any pur I have had nothing but fantastic experiences with Johnson Lexus of Raleigh. Travis Howard is one of the best people I have ever worked with on any purchase. He’s proactive, pressure free & gives the facts as they are. Travis is extremely knowledgeable in providing comparative data between make and model options, which allowed me to eventually make a fantastic choice. I will be telling all the people I know to check with Travis @ Johnson Lexus of Raleigh if they are in the market to buy a car. Thanks Travis! More

Travis Howard went above and beyond! Being an out of state buyer, I required a lot of initial communication about the vehicle I was interested in. Travis Howard was incredibly attentive a Being an out of state buyer, I required a lot of initial communication about the vehicle I was interested in. Travis Howard was incredibly attentive and honest - he even went so far as to snap pictures of the small defects I couldn't see from the pictures online and share them with me. After I drove 4 hours to see it, Travis made me feel appreciated and valued for bringing my business from so far away. The whole process was as smooth as you could hope for, considering the nature of the purchase. 10/10 would work with Johnson Lexus if given the opportunity again! More

Purchased certified pre owned Had researched a vehicle online that I was interested in test driving. Roy, my sales person had the vehicle ready to drive upon my arrival. After dr Had researched a vehicle online that I was interested in test driving. Roy, my sales person had the vehicle ready to drive upon my arrival. After driving the vehicle I decided that it did not exactly match what I was looking for. While waiting to make a decision, Roy came to me with another vehicle on the lot that seemed to be a better match for me. upon driving that vehicle, it was a perfect match. Roy was professional, knowledgeable and most importantly not “pushy” to make sure that all aspects of the purchase was smooth and reassuring. By the way, this is my 4th purchase from Johnson Lexus of Raleigh over the 15 years, I plan to be a customer for 15+ more years, because that’s just how awesome they are compared to many other dealerships I have visited, I always have returned to Johnson. More

Best Car Buying Experience in 25 Years Purchased a used vehicle. Sergio was amazing. Great communication throughout the entire process. He was very patient as I shopped around. Final price Purchased a used vehicle. Sergio was amazing. Great communication throughout the entire process. He was very patient as I shopped around. Final price matched the quote exactly. Drove into town from 3 hrs away. Happened to be Sergio's day off, but Tim stepped in to assist. Very professional Checkout process took just over an hour. Car was detailed beautifully. Looked and smelled brand new. Best car buying experience in 25 years! More

E-V-E-R-Y-T-H-I-N-G!!!!! We had the wonderful experience of working with Travis Howard who provided us with excellent customer service and a STAR, QUALITY APPROVED VEHICLE. W We had the wonderful experience of working with Travis Howard who provided us with excellent customer service and a STAR, QUALITY APPROVED VEHICLE. Were happy. More

SECOND TIME AROUND It is no surprise as to why Travis has been named salesperson of the month numerous times. He is very professional, courteous, personable and committe It is no surprise as to why Travis has been named salesperson of the month numerous times. He is very professional, courteous, personable and committed to taking care of the customer from start to finish. He carefully establishes what you are looking for, provides all possible options and then he makes every effort to deliver beyond expectations. It was such a pleasurable experience the first time and believe it or not, it was even better the SECOND TIME AROUND!. This also is a reflection of the dealership. They have been recognized as the J D Dealer of Excellence for 2018. Thank you for making this buying experience, a memorable one! More

WOW!! I have to say WOW...just WOW. Everyone at the dealership was helpful and friendly. Honestly, from past experience, I have HATED looking for cars, be I have to say WOW...just WOW. Everyone at the dealership was helpful and friendly. Honestly, from past experience, I have HATED looking for cars, because I did not want to deal with the overly aggressive salesmen. Zack Gray was amazing from the start. He literally could answer any question we threw at him. He let us leave (which in the past some salesmen would barely let us leave actually event being partially in our car) and knew we were still looking for that perfect car for me. He texted and did not call which I prefer and said he had found the car we described we wanted and had could have it ready if we wished to come back. We came right back and he had it waiting up front ready to go. He offered to let me take it overnight or possibly change out cars at work the next day. I thought about it after I left (not test driving that night) and decided to have them bring it to me at work, which they did. It was very convenient and I loved that they made it easy for me to try it. I fell in LOVE with the car. It was pretty what I wanted and more. To make the story shorter, we chose one without quite as many options (but almost). They had to order the one I wanted in. Zack was on vacation the next week, but he still took the time to follow up with me on how the car arrival was coming, which I appreciated, because he did not have to call on his personal vacation, but chose to. He had an excellent team lined up to meet us when the car arrived. They had a welcoming note in the car on arrival with our names on it and a huge red bow. Some people may think this added touch isn't a big deal, but I can tell you, I truly felt special. Then they took the time to explain, patiently how to set up my care and use all of these new features. I LOVE this dealership and love my new car. A very classy, personal experience. More

Ian Thompson/James Spanello 10 out of a 10 for both Ian and James on sales. Incredible personalities that made buying a Lexus fun. Ariel from the insurance team was excellent in 10 out of a 10 for both Ian and James on sales. Incredible personalities that made buying a Lexus fun. Ariel from the insurance team was excellent in working with USAA. And Rhonda from funding actually kept it quick and easy. Borjan Bartula explained in detail how all the different components of the car worked and made them easy to understand. This expiriance probably was the second most memorable and could have gone negative if Borjan had not helped the new person out. Lexus may want to take a look at that new person to determine how motivated he is and if he knows that he will be the last experience the buyer gets. Borjan was incredible, but the other guy was a disaster. More