
Johnson Lexus Of Raleigh
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 2,246 reviews
Audrey buys a Lexus Ken Ward is the best. I was trying to decide between a Lexus and Mercedes. Ken was so knowledgeable that I now have a Lexus. Ken Ward is the best. I was trying to decide between a Lexus and Mercedes. Ken was so knowledgeable that I now have a Lexus. More
Super happy with our purchase! I purchased a preowned vehicle from Johnson Lexus and worked with Roy Twisdale. He was very helpful and made my buying experience easy! Thank you! I purchased a preowned vehicle from Johnson Lexus and worked with Roy Twisdale. He was very helpful and made my buying experience easy! Thank you! More
New car Johnson Lexus knows customer service! Ian was sensitive to my time, consistent follow up, available. They got me to the deal I wanted and thought was Johnson Lexus knows customer service! Ian was sensitive to my time, consistent follow up, available. They got me to the deal I wanted and thought was fair. More
This was truly the best preowned vehicle purchase ever Roy and Brittany were outstanding especially working with such a unique situation of returning a purchased vehicle within 24 hours due to operational Roy and Brittany were outstanding especially working with such a unique situation of returning a purchased vehicle within 24 hours due to operational issues. Roy was extremely professional with the return and handled our Lexus purchase perfectly. Brittany was very understanding during the multiple paperwork changes. My wife and I could not be more satisfied with the incredible level of outstanding client service during our purchase. More
Amazing car buying experience I usually hate buying cars but it was a true pleasure with Johnson Lexus of Raleigh. I found my IS 250 C on the Lexus website but did not want to dri I usually hate buying cars but it was a true pleasure with Johnson Lexus of Raleigh. I found my IS 250 C on the Lexus website but did not want to drive from Fredericksburg, Va to Raleigh. My sales/leasing consultant Travis Lamar Howard said they would deliver it at no cost and he would walk me though the whole process. He sent me every picture I asked for and answered all of my questions quickly this was a certified Lexus so I knew it wasn’t brand new so I asked ALOT of questions. The car was exactly as he described it. I can’t believe it isn’t brand new. I would recommended buying a Certified Lexus to anyone. Bethany Scott was great with the closing process and answered all of my questions. The financing was quick and easy. A five minute form on the dealership Website and within an hour I knew my payment and interest rate after they checked their finance sources. I ended up going with Lexus Financial and got a lower payment than I expected. The delivery folks George Buzas and Terri Pope were awesome. We finished up the paperwork then they took me through the manuals and then a tutorial in the car. They also put the plates I transferred on my car and programmed my garage door to work with the Lexus. In short it was a great experience from beginning to end and I would never hesitate to buy again from Johnson Lexus even over the Internet like this purchase. Bravo folks. More
Impeccable Customer Service! I have purchased 2 vehicles from Johnson Lexus and wouldn't buy from anywhere else. We bought both of our cars from Eb Udofia and he goes above and be I have purchased 2 vehicles from Johnson Lexus and wouldn't buy from anywhere else. We bought both of our cars from Eb Udofia and he goes above and beyond to get you what you want and provide the best service possible. It is the best customer service you could ever ask for! More
Lexus purchase I was looking for a specific car for months. The salesman Roy took my info in the spring and finally a car came in. Roy let me know last week. I I was looking for a specific car for months. The salesman Roy took my info in the spring and finally a car came in. Roy let me know last week. I appreciate his persistence. More
Great dealership to work with! Had a wonderful experience purchasing my first Lexus! Love how they have a person dedicated to showing you the functions of your new car! It’s been 6 Had a wonderful experience purchasing my first Lexus! Love how they have a person dedicated to showing you the functions of your new car! It’s been 6 years since my last purchase so this was new to me. With all the new features in cars these days, this was a welcomed experience. More
Extremely professional experience My recent pre-owned purchase was handled as if our purchase was a new vehicle. My trade was accepted above my online offer. Upon arrival from out of t My recent pre-owned purchase was handled as if our purchase was a new vehicle. My trade was accepted above my online offer. Upon arrival from out of town everyone was professional and extremely polite. The vehicle was ready for delivery, full of fuel and nicely detailed. Great experience and would highly recommend Johnson Lexus More
Great experience in and out. Great experience from start to finish. Roy worked with me to get the best deal I could on the vehicle. Danny was very thorough in explaing all the pap Great experience from start to finish. Roy worked with me to get the best deal I could on the vehicle. Danny was very thorough in explaing all the paperwork processed. Craig did a great job showing us all the bells and whistles of the vehicle. More