Johnson Lexus Of Raleigh

Superior Service & Attention Throughout - Ian Thompson My experience with selection and purchase was exceptionally remarkable, primarily due to the professionalism, capability, and attention to detail of I My experience with selection and purchase was exceptionally remarkable, primarily due to the professionalism, capability, and attention to detail of Ian Thompson. Ian is very knowledgeable and was able to immediately address all my questions regarding packages, features, package options, and costs at our first meeting. This enabled me to the use materials and information provided to return home to determine the exact model I wanted. As it turned out, there was a delay in shipping my new auto by several days. I was in real need of my new auto due to another family vehicle not being available. Here’s where Ian demonstrated his commitment to superior service. Ian was aware of my problem. He notified me immediately of the delay and made arrangements with his management (James Spallino) to have a loaner available. Of course, Ian was there when I picked up my new ES350. He is the best! More

We consider salesman KEN WARD our friend We’ve purchased two new Lexuses from Ken and have found him to be not only straightforWARD in his presentations but also extremely accommodating throu We’ve purchased two new Lexuses from Ken and have found him to be not only straightforWARD in his presentations but also extremely accommodating throughout what have been pleasant buying experiences. Ken seems not to have the word “no” in his vocabulary. He represents the gleaming dealership on Capitol Blvd. in a most distinguished fashion. More

Great Customer service, professional, provided good quality Salesman Eb eeudofia, gave good customers service, was very professional, answer all questions, help me find the right car i was looking for & ask di Salesman Eb eeudofia, gave good customers service, was very professional, answer all questions, help me find the right car i was looking for & ask did i need anything while waiting for the process to get finish. I will referred him to other people that need a car to purchase. Thanks for your services. More

Thanks you for a great experience - 1st time owner From the moment I stepped onto the lot a Johnson of Raleigh, I knew i would have a great experience. My first contact with Eb was brief but impactful. From the moment I stepped onto the lot a Johnson of Raleigh, I knew i would have a great experience. My first contact with Eb was brief but impactful. I promised to return the next day with my husband. We were very impressive with Eb's professionalism and knowledge of the Lexus product. He did not pressure us whatsoever, however helped to understand my needs and guided me throughout the process. I would truly recommend Eb as your personal car (Coach) salesmen. More

Amazing Experience From the moment I enter the dealership my experience was outstanding. From the sales professional, to the business manager through delivery of my new From the moment I enter the dealership my experience was outstanding. From the sales professional, to the business manager through delivery of my new SUV careful attention was paid to every detail and request. I highly recommend this dealership as the experience has far surpassed those of previous dealerships I have worked with including BMW, Mercedes, Acura and Jeep. I would rate the dealership and the sales professional I worked with Ian Thompson a 15 on a 1 to 10 scale More

Eb was great!! From the moment we set foot on the property to the moment we left with our new Lexus, our experience with Eb and Johnson Lexus was top notch! I would From the moment we set foot on the property to the moment we left with our new Lexus, our experience with Eb and Johnson Lexus was top notch! I would highly recommend them both! More

A very pleasurable and professional experience It was a pleasure meeting Roy Twisdale and purchasing a Lexus from Johnson Lexus! From the first telephone conversation to the trip to Raleigh, all my It was a pleasure meeting Roy Twisdale and purchasing a Lexus from Johnson Lexus! From the first telephone conversation to the trip to Raleigh, all my expectations were met with friendly and professional service! We want to thank everyone we met for making our buying experience so successful ! We love our LEXUS RX 350 and value our new friendship with Roy Twisdale More

Great place to get a Lexus CPO, great service It was a pleasure to work with Dashiel when we bought our Lexus Certified pre-owned. It was our first Lexus so he provided to us one of the best car b It was a pleasure to work with Dashiel when we bought our Lexus Certified pre-owned. It was our first Lexus so he provided to us one of the best car buying experiences. He was patient, knowledgeable about the cars. He also worked on providing us the best price for our Lexus ES. Will definitely refer a friend to Dashiel at Johnson Lexus. More

Above and Beyond Roy did a great job with my purchase. He really worked for me and I am grateful. He is a true professional. I loved the postcard of me with my new ca Roy did a great job with my purchase. He really worked for me and I am grateful. He is a true professional. I loved the postcard of me with my new car. Roy went the extra mile. More

Great Experience ! I work in the car car business, so in the past 5 years This would be my 3rd Lexus purchase but my 1st time from Johnson Lexus . I was recently in a ca I work in the car car business, so in the past 5 years This would be my 3rd Lexus purchase but my 1st time from Johnson Lexus . I was recently in a car accident and my car was totaled . I made multiple visits to the Raleigh Lexus store and Eb Udofia was the first person to greet my husband and I. I was VERY picky about my next car purchase and Eb was very patient. He listened to my needs and continuously reached out via text or telephone. I changed cars about three times and he still continued to assist without hesitation . At the same time I was car shopping at other dealerships , and it was disappointing to get the typical rushed “sales push” tactics. And that’s why I chose to deal with Eb. No pushing, just great service. From start to finish , one of the best car buying experiences I’ve had. Thanks again Eb! More