
Johnson Lexus Of Raleigh
Raleigh, NC
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Great experience working with Marcus on the purchase of my new vehicle. Marcus was extremely helpful and transparent throughout the entire process. As a longtime (10+ years) Lexus owner, it took a lot for my new vehicle. Marcus was extremely helpful and transparent throughout the entire process. As a longtime (10+ years) Lexus owner, it took a lot for me to feel comfortable starting the process over again, but Marcus worked overtime (literally) to put me at ease so that I'd feel comfortable moving forward. The entire team was professional and personable, and made me feel like I'd yet again made another great investment in the Lexus brand and with this dealership, specifically. More
I recently purchased a pre-owned Lcertified 2020 Lexus RX350 from Johnson Lexus and my experience was nothing short of excellent! Atif Ahmed and Corey King were great to work with and I really appreciated RX350 from Johnson Lexus and my experience was nothing short of excellent! Atif Ahmed and Corey King were great to work with and I really appreciated their no-pressure, fully transparent approach. to helping me make this purchase easy and enjoyable. This is why Johnson Lexus is among the top dealers of quality pre-owned Lexus automobiles in the country! More
I had a great experience with the sales rep, Marcus Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay i Baldwin. Friendly, realistic, helpful. But when it came down to the negotiation with management, unfortunately the deal fell through over a CarPlay installation that the dealership management did not want to include. Was told the car had just arrived in stock and would rather wait to see who else could purchase it. It was very sad that I had already gone over budget, and they were not willing to meet me where my budget was the most stretched (over this technology installation). After that they tried to push that I purchase their certification warranty on my leased vehicle that I decided on purchasing, and tried to negotiate that. Didn’t make sense that they were ok with me walking away completely with less than $1,500 of wiggle room. More
My experiences at Johnson Lexus Raleigh have always been positive. Their service advisor, Mr Tanner, has consistently provided excellent service during my car's servicing visits. positive. Their service advisor, Mr Tanner, has consistently provided excellent service during my car's servicing visits. More