Johnson Honda of Stuart
Stuart, FL
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AWESOME! The entire process was quick, smooth, and easy. Scott Zorn, Louis Peraza, and Roy Moore did everything in their power to make my friends buying exper The entire process was quick, smooth, and easy. Scott Zorn, Louis Peraza, and Roy Moore did everything in their power to make my friends buying experience the best possible. From the moment we pulled in until the moment we left in a brand new 2015 Accord there was not a single problem. Scott was very casual and non confrontational in his greeting. Many dealers will help you get out of the car, he didn't. He waited for us to get out of the car and begin walking before offering to help. Upon asking we told him we were looking for an Accord V6 coupe. NEVER once did he try and steer us into another option. When it came time for pricing and numbers it was handled quickly and efficiently. Roy Moore did the financing and handled the process seamlessly. The showroom was clean, and the music was soft. We would highly recommend Johnson above other dealers in the area!!! Thanks guys, we will be back soon! More
A classic case of bait and switch. I test drove a car at Johnson's, got a price and left. I wanted to find the best deal, and return to let them have the deal. I like the idea of buyi I test drove a car at Johnson's, got a price and left. I wanted to find the best deal, and return to let them have the deal. I like the idea of buying within the community. Got different prices, from different dealerships. I consistently asked to be given the Out The Door price, comparing apples to apples. Once I found the price I would accept, I went back to Johnson to see if they wanted to match the price. They were willing, still had the car that I test drove, and we agreed that it would be finalized. Got to the dealership. Looked at the car, as well as another with different extras. I SPECIFICALLY ASKED IF THE EXTRAS WERE THE SAME PRICE I HAD BEEN QUOTED: YES THEY WERE! (Sales rep says "All the cars have some extras. Pick which ones you want the most.") We agreed on the car, filled out the paperwork and was prepared to pay. That's when they informed me that the "extras" on the car were another "few hundred dollars" more. Wait! That's not what the Sales Rep said! Doesn't matter. NOT the sales rep's fault for mispricing! NOT the dealer's fault for breaking the deal! So, does that make it MY fault? Pay up or walk. I actually drove myself to COGGIN Honda in Ft. Pierce where they honored the price they had originally given me. (Less by a few bucks than Johnson's agreed upon price.) Oh, by the way, the same "extras" i was to pay more for at Johnson were included on this car. "That's just the way we do business." No stars for Johnson Honda. Five stars for Coggin Honda. More
John Tuck from Johnson Honda of Stuart is the best!!! My wife and I went to Johnson Honda of Stuart because we were considering buying a new crossover SUV. We were looking for something reliable, durable My wife and I went to Johnson Honda of Stuart because we were considering buying a new crossover SUV. We were looking for something reliable, durable, and a place with great service. Our choices came down to either a 2014 Honda CR-V or a 2014 Toyota RAV4. We are so happy that we went with the Honda CR-V. From the moment we stepped into the dealership, we were treated so well. The customer service was beyond compare. From the friendly and attentive John Tuck, to the comfortable waiting area with snacks and coffee, and to the immaculately clean and organized service center, the choice was clear that buying a Honda from them would be a great decision. I highly recommend you go to Johnson Honda of Stuart and ask for John Tuck. He will take great care of you. A+++ More
Solidly Professional and Enjoyable Experience! Having considerable experience in the automotive industry, I was aware of the pitfalls when negotiating with a dealer and trying to keep the playing f Having considerable experience in the automotive industry, I was aware of the pitfalls when negotiating with a dealer and trying to keep the playing field level. My wife, Alyce and I were in last Thursday to trade in her '08 CRV on a 2014 model. I had spoken on another occasion with Mario Castillo, the GM, and found him to be open, friendly and genuine. A welcome combination in a business where GM's are usually off golfing or hiding in the corner office. He was professional and on his game. Ditto his GSM, Rob Perona, who was born into this business and actually took the time to learn the importance of customer relations from a "neighborly" point of view. Roy Moore in Finance took some appreciated diligence in shopping the best loan rates and warranty plan for our new purchase; and Rick Fuss, Internet Sales quickly became our new best friend, going above and beyond to make sure our buying experience was the best we could hope for. He took the time, before the test drive, to impress us with his product knowledge of our vehicle and even invited us back for a crash course in operating some of the electronic gadgetry. A real regular guy that wasn't simply trying to "move some iron" or meet a quota. Think we'll invite him and his wife to dinner some evening! Lastly in Service, Patrick Liddy has always taken very good care of my wife's car and made sure she was aware of any potential problems, while providing recommendations that would apply only if necessary. We really appreciate honesty and follow through from a dealership and we get that and more from Johnson Honda. Always worth the trip! More
Wish we had bought someplace else They were extremely nice until there was a problem with the car immediately after purchase. I also noticed that the fine print on the contract was n They were extremely nice until there was a problem with the car immediately after purchase. I also noticed that the fine print on the contract was not what we had agreed to. When I asked about it the salesman said it was too late since the contract was signed. Then they disappeared off the planet, would not discuss it. No follow up. Nothing. We were never rude. I guess they just don't like to handle problems of any kind once the car is sold. More
2014 Accord Awesome experience!!!! Great Value, Great Selection, Great Teamwork by the entire group Our time there was well spent. Knowledgable, friendly, and ge Awesome experience!!!! Great Value, Great Selection, Great Teamwork by the entire group Our time there was well spent. Knowledgable, friendly, and genuine staff. No Pressure, no worries, no hurries. Rick Fuss was fantastic! He made sure WE had chosen the right car for us. The General Mgr also came out to check on us and ensure we were comfortable and well taken care of The Finance dept took the time to answer all of our questions, and were surprisingly quick in closing all the documents, and paperwork. We shopped around and found that Johnson Honda was the best. They took the time to help us find the perfect car to meet our needs. I can wholeheartedly recommend shopping this dealer. LJC PSL FLORIDA More
Came in to test drive, ended up buying We drove 45 minutes north to Stuart to test drive a Honda Pilot. We received a great trade in price for our CRV and great price for the Pilot we could We drove 45 minutes north to Stuart to test drive a Honda Pilot. We received a great trade in price for our CRV and great price for the Pilot we could not walk away from the deal. It was too good of a deal to pass up. We were treated respectfully by the sales team, I was able to handle the deal while my wife took care of our kid. It was wonderful. They are worth the time and the drive. Palm Beach County Honda dealers are aweful and not interested in selling cars. Johnson Honda wanted our business and they got it. More
2014 Honda Ridgeline Purchased new Honda Ridgeline from Johnson Honda after bad experience at Southeast Honda dealership where we had previously purchased, working with Ri Purchased new Honda Ridgeline from Johnson Honda after bad experience at Southeast Honda dealership where we had previously purchased, working with Rick was a pleasure, Would buy from him again. More
Great cars, no-nonsense Johnson Honda of Stuart has been a pleasure to deal with. I recently traded in my Crosstour for a Honda Pilot. Jay "Mac" McConnell was great- honest, Johnson Honda of Stuart has been a pleasure to deal with. I recently traded in my Crosstour for a Honda Pilot. Jay "Mac" McConnell was great- honest, no-nonsense and professional. I highly recommend this dealership for both sales and service. More
I have used Johnson Honda service for the car purchased there as well as for the car I brought with me from New Jersey. They are, in one word, professionals. Appointments are taken on-time. Waiting area there as well as for the car I brought with me from New Jersey. They are, in one word, professionals. Appointments are taken on-time. Waiting area is customer friendly. Explanations are provided for work recommended. Unnecessary work is not done; in my first visit for an oil change, they informed me that it was too soon, but they washed my vehicle free of charge nonetheless. More