Johnson Honda of Stuart

ATTENTION CORPORATE CUSTOMERS - This review is for you. In January my corporation bought a new Honda Odyssey Van. We were clear with the Salesman, the General Manager, and the Credit Manager that did t In January my corporation bought a new Honda Odyssey Van. We were clear with the Salesman, the General Manager, and the Credit Manager that did the paperwork that this was to be purchased by the corporation and not to be on my personal credit (other than me personally a guarantor for the loan, which wouldn’t show up on my credit report unless the corporation were t default on the loan). Of the many vehicles the business has bought, only one other company had screwed this up and we exhaustingly described exactly how it should be done to avoid this issue happening again. Everyone there said well, we would never do that to you. I would have preferred to use my Business line of auto credit with ALLY to avoid any issue, but the salesman, the manager and the credit manager all assured me this would NEVER happen with them, and convinced me to use Honda’s financing. Well today I pulled my personal credit and there it was as if I had just done a personal loan. When I called my salesman Mark Zisk, he said ‘I never said it would be that way’ conveniently forgetting how we painstakingly talked about this with him, as well as everyone else there involved in the transaction. No managers were there to talk to today, but it’s clear they will lie about whatever they can in order to get the sale in such a way that they get the most profit, regardless if its good for the customer. I truly believed Honda, who makes a quality product would be above the slimy lying stereotypical salesman thing, but so far, my experience does not offer me much hope. I’m hoping that when I arrive there tomorrow they will have the problem fixed and we can continue to bring this dealership our business and we can amend this review, but as of tonight, I would caution and advise any of my corporate friends to steer clear and deal with a dealership that will not boldface lie to you, especially when we were SO VERY CLEAR with them as to what we wanted. More

Solved our issues We bought a 2016 Pilot from Johnson. We informed Salesman & Manager that we "must" have the navigation feature.....a MUST have item for my wife. One o We bought a 2016 Pilot from Johnson. We informed Salesman & Manager that we "must" have the navigation feature.....a MUST have item for my wife. One of the main reasons we bought a new car. We were VERY clear. They looked at wife's phone & said "no problem, the Hondalink system works perfectly with your mobile phone. All you need do is go home, read the manual & set it up." We tried and tried and tried. My wife was really disappointed, and the Gen. Manager stepped in and worked to find us another Pilot. We paid the difference, got the model that had the features we wanted and all are happy. Johnson Honda stepped up and resolved our issues and we do indeed recommend them. More

Third Rate Service from Third Rate Agents I came in for a purchase on a civic sedan. They took my credit information down, and that was it. Sure there was a couple of blemishes and I was wil I came in for a purchase on a civic sedan. They took my credit information down, and that was it. Sure there was a couple of blemishes and I was willing to put more down, but NO FEEDBACK, just Dropped all feedback. Stay away from Johnson Honda, go to Cogin Honda, who is willing to go to bat for their customers. At Johnson the customers feel like their a burden to the sales staff. Third rate award goes to Dominick in Sales and Draggan in Finance. More

Nick Gagliardo My salesman Nick was a large factor in my leasing at Johnson's Honda. He listened to my situation and guided me through the process. The entire sale w My salesman Nick was a large factor in my leasing at Johnson's Honda. He listened to my situation and guided me through the process. The entire sale was pleasant and we arrived at a fair deal . I am looking forward to my association with Johnson's Honda and working with Nick Gagliardo during the service and care of my new CRV. More

AWESOME! The entire process was quick, smooth, and easy. Scott Zorn, Louis Peraza, and Roy Moore did everything in their power to make my friends buying exper The entire process was quick, smooth, and easy. Scott Zorn, Louis Peraza, and Roy Moore did everything in their power to make my friends buying experience the best possible. From the moment we pulled in until the moment we left in a brand new 2015 Accord there was not a single problem. Scott was very casual and non confrontational in his greeting. Many dealers will help you get out of the car, he didn't. He waited for us to get out of the car and begin walking before offering to help. Upon asking we told him we were looking for an Accord V6 coupe. NEVER once did he try and steer us into another option. When it came time for pricing and numbers it was handled quickly and efficiently. Roy Moore did the financing and handled the process seamlessly. The showroom was clean, and the music was soft. We would highly recommend Johnson above other dealers in the area!!! Thanks guys, we will be back soon! More

A classic case of bait and switch. I test drove a car at Johnson's, got a price and left. I wanted to find the best deal, and return to let them have the deal. I like the idea of buyi I test drove a car at Johnson's, got a price and left. I wanted to find the best deal, and return to let them have the deal. I like the idea of buying within the community. Got different prices, from different dealerships. I consistently asked to be given the Out The Door price, comparing apples to apples. Once I found the price I would accept, I went back to Johnson to see if they wanted to match the price. They were willing, still had the car that I test drove, and we agreed that it would be finalized. Got to the dealership. Looked at the car, as well as another with different extras. I SPECIFICALLY ASKED IF THE EXTRAS WERE THE SAME PRICE I HAD BEEN QUOTED: YES THEY WERE! (Sales rep says "All the cars have some extras. Pick which ones you want the most.") We agreed on the car, filled out the paperwork and was prepared to pay. That's when they informed me that the "extras" on the car were another "few hundred dollars" more. Wait! That's not what the Sales Rep said! Doesn't matter. NOT the sales rep's fault for mispricing! NOT the dealer's fault for breaking the deal! So, does that make it MY fault? Pay up or walk. I actually drove myself to COGGIN Honda in Ft. Pierce where they honored the price they had originally given me. (Less by a few bucks than Johnson's agreed upon price.) Oh, by the way, the same "extras" i was to pay more for at Johnson were included on this car. "That's just the way we do business." No stars for Johnson Honda. Five stars for Coggin Honda. More