Johnson Honda of Stuart
Stuart, FL
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Buying a new vehicle was never this easy We were in the market for a SUV to replace our 7 year old full size one. We had done some homework and decided that the Honda CRV best suited our curr We were in the market for a SUV to replace our 7 year old full size one. We had done some homework and decided that the Honda CRV best suited our current needs with the style and fuel economy we were seeking. Our son recommended Johnson Honda and Bill Ray as he had helped several friends purchase vehicles. We have never been more satisfied with a car buying experience. Bill sat with us and discussed features and styles to determine the best trim package and then showed us his inventory and had us test drive one of our best fit vehicles. Meanwhile the staff had reviewed our old SUV and had a trade in price calculated. A short time later we agreed to a final price for the new CRV and the Finance Manager had the balance calculated at an excellent rate. In and out in less than 90 minutes. It was a quick painless process that exceeded our expectations in both service and final cost. More
Positive Car buying Experience. Very Professional. In todays fast paced world Johnson Honda Of Stuart is a Breath of fresh Air. We made the choice of the vehicle we wanted. Then Did some research befo In todays fast paced world Johnson Honda Of Stuart is a Breath of fresh Air. We made the choice of the vehicle we wanted. Then Did some research before stopping in . We visited the dealership and Made our deal. Exchanged our Buyer information on titling . Two Days later we stopped back & picked up our New Car. No pressure ,No surprises, No hassle, No stress. Just results. This proved to be a positive experience for us. More
ATTENTION CORPORATE CUSTOMERS - This review is for you. In January my corporation bought a new Honda Odyssey Van. We were clear with the Salesman, the General Manager, and the Credit Manager that did t In January my corporation bought a new Honda Odyssey Van. We were clear with the Salesman, the General Manager, and the Credit Manager that did the paperwork that this was to be purchased by the corporation and not to be on my personal credit (other than me personally a guarantor for the loan, which wouldn’t show up on my credit report unless the corporation were t default on the loan). Of the many vehicles the business has bought, only one other company had screwed this up and we exhaustingly described exactly how it should be done to avoid this issue happening again. Everyone there said well, we would never do that to you. I would have preferred to use my Business line of auto credit with ALLY to avoid any issue, but the salesman, the manager and the credit manager all assured me this would NEVER happen with them, and convinced me to use Honda’s financing. Well today I pulled my personal credit and there it was as if I had just done a personal loan. When I called my salesman Mark Zisk, he said ‘I never said it would be that way’ conveniently forgetting how we painstakingly talked about this with him, as well as everyone else there involved in the transaction. No managers were there to talk to today, but it’s clear they will lie about whatever they can in order to get the sale in such a way that they get the most profit, regardless if its good for the customer. I truly believed Honda, who makes a quality product would be above the slimy lying stereotypical salesman thing, but so far, my experience does not offer me much hope. I’m hoping that when I arrive there tomorrow they will have the problem fixed and we can continue to bring this dealership our business and we can amend this review, but as of tonight, I would caution and advise any of my corporate friends to steer clear and deal with a dealership that will not boldface lie to you, especially when we were SO VERY CLEAR with them as to what we wanted. More
Great Service! I had an EXCELLENT experience leasing a car here. Jay, Roy and the rest of the Johnson team were nothing but upfront with me every step of the way an I had an EXCELLENT experience leasing a car here. Jay, Roy and the rest of the Johnson team were nothing but upfront with me every step of the way and made sure I left happy. I live in Coral Springs and drove more than an hour and a half just to come to this Honda dealer. Best in Florida in my opinion. More
Rude and angry Service Manager I am new to the area and was investigating the dealership for servicing my 2015 Accord. While there I overheard a man in the next office getting loud I am new to the area and was investigating the dealership for servicing my 2015 Accord. While there I overheard a man in the next office getting loud with another gentleman. The gentleman was being quite courteous and was apparently there to talk about a product he was selling to dealerships. I asked the valet that had greeted me what was going on and he told me that the Service Manager (Richard King) hates salesmen. I was perplexed because I thought salesmen are what a dealership should like and respect. For the life of me I could not understand why a Manager at a beautiful looking dealership like this would be so unprofessional and rude to someone in his same industry. I decided I could not do business with someone so rude and unprofessional and I told the valet I would not be dropping off my car. The valet was very nice and apologized for the behavior I had witnessed. If this is the way Mr. King treats people in view of the public, what kind of treatment could I expect if I had any trouble? I went to the new Acura Dealership a few miles up the road and they were awesome! More
Solved our issues We bought a 2016 Pilot from Johnson. We informed Salesman & Manager that we "must" have the navigation feature.....a MUST have item for my wife. One o We bought a 2016 Pilot from Johnson. We informed Salesman & Manager that we "must" have the navigation feature.....a MUST have item for my wife. One of the main reasons we bought a new car. We were VERY clear. They looked at wife's phone & said "no problem, the Hondalink system works perfectly with your mobile phone. All you need do is go home, read the manual & set it up." We tried and tried and tried. My wife was really disappointed, and the Gen. Manager stepped in and worked to find us another Pilot. We paid the difference, got the model that had the features we wanted and all are happy. Johnson Honda stepped up and resolved our issues and we do indeed recommend them. More
Third Rate Service from Third Rate Agents I came in for a purchase on a civic sedan. They took my credit information down, and that was it. Sure there was a couple of blemishes and I was wil I came in for a purchase on a civic sedan. They took my credit information down, and that was it. Sure there was a couple of blemishes and I was willing to put more down, but NO FEEDBACK, just Dropped all feedback. Stay away from Johnson Honda, go to Cogin Honda, who is willing to go to bat for their customers. At Johnson the customers feel like their a burden to the sales staff. Third rate award goes to Dominick in Sales and Draggan in Finance. More
Just gonna test Drive!!! My Salesman Domenic Giuffrida ,(Internet Dept) was the biggest factor from buying at Johnson Honda. His no nonsense approach, calm, professionalism My Salesman Domenic Giuffrida ,(Internet Dept) was the biggest factor from buying at Johnson Honda. His no nonsense approach, calm, professionalism and the deal we straight forward from start to finish attitude was what won my business. The (GSM) Rob Perona, was very accommodating with the deal, as we had a trade in and (Finance)Roy Moore, made sure we received a great extended warranty and Gap. I felt very comfortable with the dealings that I made when all was said and done. That has never happened from a car dealership. I wanted to make another deal for my hubby's car but he was interested in another car and so we didn't do two. I would definitely recommend doing business with this dealership and with Domenic as your Salesman you won't be disappointed. It's definitely worth a look if you're in the market for a new or used vehicle, Johnson Honda made me a very happy lady!! Thank you Guys!!! More
Service Dept. Poor Customer Care I am the 2nd owner of a pre-owned Odyssey. I took the van to the original purchased dealership for service. I lost count how many times George the ser I am the 2nd owner of a pre-owned Odyssey. I took the van to the original purchased dealership for service. I lost count how many times George the service rep called me by the previous owners name. Even when he called me to advise the work was complete he called me by the previous owner name. Also when you schedule a service on the internet, the prices there are totally false. They website is also contracted out. They only info that gets passed down to the dealer computer is your vehicle information, the appointment date/time and what service is due according to the mileage of the vehicle. NO PRICING. You'll find that out when you're standing in from of the service rep. The sales dept. is much better than the service dept. More
Nick Gagliardo My salesman Nick was a large factor in my leasing at Johnson's Honda. He listened to my situation and guided me through the process. The entire sale w My salesman Nick was a large factor in my leasing at Johnson's Honda. He listened to my situation and guided me through the process. The entire sale was pleasant and we arrived at a fair deal . I am looking forward to my association with Johnson's Honda and working with Nick Gagliardo during the service and care of my new CRV. More