Johnson Ford - Service Center

Service at this dealership was horrible will never go back again. My appointment time was at 8:00 AM to replace my two front tires and I had to call at 5:00 PM for them to tell me that my car was almost back again. My appointment time was at 8:00 AM to replace my two front tires and I had to call at 5:00 PM for them to tell me that my car was almost ready. More

$380 is way to much for a diagnostic fee, broke my engine cover, tried to say it was broken when it came in, Will the service manager was less than friendly. Pretty much told me to take my business elsewhere cover, tried to say it was broken when it came in, Will the service manager was less than friendly. Pretty much told me to take my business elsewhere. You lost a 10 year customer thanks to a poor hire at manager. But I will oblige Will and take my business elsewhere. More

Good service. Friendly and knowledgeable employees . Easy to schedule appointments. Nice waiting room and show room Friendly and knowledgeable employees . Easy to schedule appointments. Nice waiting room and show room More

Excellent service, friendly courteous staff that are always willing to assist with any issue you may have. Highly recommend Lucas for any sales or service needs ! always willing to assist with any issue you may have. Highly recommend Lucas for any sales or service needs ! More

The recommended repairs were completed in a professional and timely manner. Liza, the Service Advisor applied my eligible Ford Pass points to my invoice. It is always a pleasure to have my vehicle serviced and timely manner. Liza, the Service Advisor applied my eligible Ford Pass points to my invoice. It is always a pleasure to have my vehicle serviced by Lucas Ford More

I had a pleasant experience from the time I walked in the door until I was handed my keys back. The service advisor (Steffon i believe) was knowledgeable and friendly. I will come back for future services. door until I was handed my keys back. The service advisor (Steffon i believe) was knowledgeable and friendly. I will come back for future services. More

Staff was very friendly and helpful. Service was quick and concise and the provided video was very informative Service was quick and concise and the provided video was very informative More

Thank you for doing a good job. I am very pleased with your work. Everyone was very pleasant. I am very pleased with your work. Everyone was very pleasant. More

coming to my house is a great service,the two guys who came were punctual, professional, and very good at what they did. When the tire couldn't be fixed, they emptied my trunk and set up the donut tire i came were punctual, professional, and very good at what they did. When the tire couldn't be fixed, they emptied my trunk and set up the donut tire in no time. Because the tire was unfixable, I bought 4 new tires. Thank you for the great service! I have been a customer of Lucas since 1982, and will continue to be a loyal customer. More

Everything was checked and I am grateful for that! So I needed new tires and that was taken care of. So I needed new tires and that was taken care of. More