Johnson Ford - Service Center

They failed to do the tire rotation that they were supposed to do o excuse supposed to do o excuse More

From the call to make the reservation to walking in the door (same day) the customer service was excellent! Car serviced (the works) in just over 1 hour too. door (same day) the customer service was excellent! Car serviced (the works) in just over 1 hour too. More

The left paw print all over my car and didn’t fill up one of my tires that were low. I was there for over 2 hours for and oil change and tire rotation. They were good until my last two visit and they were te of my tires that were low. I was there for over 2 hours for and oil change and tire rotation. They were good until my last two visit and they were terrible. I won’t be going back again. More

VERY PROFESSIONA; AND EXPERIENCED SERVICING. CLEAR EXPLANATION OF WHAT WAS WRONG AND HOW IT COULD BE CORRECTED. CLEAR EXPLANATION OF WHAT WAS WRONG AND HOW IT COULD BE CORRECTED. More

They did an amazing job and helped fix my air problem. Thank you, friends at Lucas Ford! Thank you, friends at Lucas Ford! More

Absolutely terrible. My new f-150 lightning has been at the service department for over 3 weeks. I finally called on Monday to find out what could possibly be taking so My new f-150 lightning has been at the service department for over 3 weeks. I finally called on Monday to find out what could possibly be taking so long. The representative I spoke with said he would check with the mechanics and get back to me shortly. Today is Friday and still no call from them. Someone needs to learn how to communicate with the customers. This is not the first time this has happened this year. More

Wonderful professional service department where you feel welcomed and know that you will get the best experts serving your car. welcomed and know that you will get the best experts serving your car. More

I was very satisfied with my experience and I will always use Lucas for my vehicle needs use Lucas for my vehicle needs More

As usual I received the best service from Lucas Ford. The staff is amazing and extremely knowledgeable The staff is amazing and extremely knowledgeable More

I made an appointment for 9 am and it took 3 and a half hours to do routine service that should of only taken an hour and half hours to do routine service that should of only taken an hour and half More