Johnson Ford - Service Center

Dealership did not fix my known oil consuption engine problem properly when serviced while under factory warranty. Now that warranty has exspired engine is still not fixed and dealership will not honor w problem properly when serviced while under factory warranty. Now that warranty has exspired engine is still not fixed and dealership will not honor warranty work. Which leaves me on the hook for thousands of dollars to get repairs done. More

Warm pretzels and water while waiting was a nice touch, overall good experience. Video of work being performed was pretty cool too. overall good experience. Video of work being performed was pretty cool too. More

I would have given five stars but my seat was moved and that drives me crazy because it will never go back to how it was. I know that’s crazy but other than that it was a great experience that drives me crazy because it will never go back to how it was. I know that’s crazy but other than that it was a great experience More

The service provided was good. The service advisor was very helpful. All in all I’m a satisfied customer. The service advisor was very helpful. All in all I’m a satisfied customer. More

I came in the day before and ordered the part before 3pm. It came in the next day and came in later that day and had it installed! What FANTASTIC Opportunity to bring this vehicle in for its service to keep It came in the next day and came in later that day and had it installed! What FANTASTIC Opportunity to bring this vehicle in for its service to keep it running strong for a long time! Thank you, Lucas Ford Service Team. A big thank you to Anthony in Parts and to my favorite sales person Joe "Mama" Wilson and the Service Team! More

I had an issue that 2 other dealerships couldn't figure out. I came here & this dealership figured out the issue and corrected it in just a couple hours! out. I came here & this dealership figured out the issue and corrected it in just a couple hours! More

Always have a good experience at Lucus always do what they say there going to do vehicle is never dirty or oily or greased up they say there going to do vehicle is never dirty or oily or greased up More

I had a 9am appt they didn’t look at the car until 4:45 because I called. because I called. More

They did a great job changing my battery and resetting everything. Took me in at the last minute and it was minimal waiting time everything. Took me in at the last minute and it was minimal waiting time More

I am always satisfied with my service . I really am Happy that you pick up and drop off I really am Happy that you pick up and drop off More