Johnson Ford - Service Center

The service team was great at Lucas Ford! Liza the advisor was attentive and listened to my concerns. Liza the advisor was attentive and listened to my concerns. More

Liza took care of us at every turn. Always happy bringing our Explorer to Lucas Ford. Always happy bringing our Explorer to Lucas Ford. More

Great service like always 5 stars. Excellent customer service Would recomend for your car service.. Excellent customer service Would recomend for your car service.. More

Visited for oil change. They forgot to reset the % oil life. I had to go back and get it done. Although he reset it, but I had to drive ~10 miles o/w ! My car is ~34k mild They forgot to reset the % oil life. I had to go back and get it done. Although he reset it, but I had to drive ~10 miles o/w ! My car is ~34k mild and not even 3 years old and were telling me that I need new tyres. Looks like they were more interested in selling other maintenance products! I bought this car from them and visited them earlier oil changes. More

Always have a great experience when dealing with service dept. This time parts when above and beyond for my tire purchase. dept. This time parts when above and beyond for my tire purchase. More

Lucas Ford is very pleasant. They did something I ask to do put the middle head rest now and did. Little things like this why I keep coming for my services. A very clean place. They did something I ask to do put the middle head rest now and did. Little things like this why I keep coming for my services. A very clean place. Have a place where can sit with no tire smell for my latex allergy. The coffee and pretzel is also nice. The best is the service from everyone there More

Knowledgeable, friendly and efficient. work completed well with in time frame. The lug nut replacement was a little pricey but what can I say work completed well with in time frame. The lug nut replacement was a little pricey but what can I say More

I WOULD HIGHLY RECOMMEND LUCAS TO ANYONE WHO CARES ABOUT A DEALERSHIP THAT ACTUALLY CARES A DEALERSHIP THAT ACTUALLY CARES More

I really enjoy the friendliness, the cleanliness and the snacks that you have while waiting for your vehicle. It’s a very comfortable and safe environment. I would recommend your services to my friends and snacks that you have while waiting for your vehicle. It’s a very comfortable and safe environment. I would recommend your services to my friends and family. More

The service dept. delivers on time any of my service needs. They are friendly and always greet me with a smile. delivers on time any of my service needs. They are friendly and always greet me with a smile. More